My loan officer Michelle Modtland was terrific and kept me up to date. What I did not like was the constant request for more information that had nothing to do with a load approval. Why would you care if my wife had reported losses on her rental property when i purchased the home by myself without her income? And this nonsense was consistent and throughout the process. When I move from city to city, I don't have the luxury of time and ability to just hang around waiting for a decision. I have to move and report to work by a certain date. Knowing the closing date and approval is vital to the setting up of movers, move date, leave schedule and of course, telling my boss I am delayed...or have to have a hotel since I cant count on the closing date. This should change. It cost me money to have BS questions coming up to the last day before closing.
Our loan officer, Blake was great. He is truly dedicated to helping veterans achieve their dreams of owning a home. I would like to thank the entire team at Veterans United for the outstanding service, that you gave to my family. Thank you
Kevin and Taylor were an amazing team! They made everything extremely convenient to my schedule. If I had any question they responded almost immediately. Buying a home is stressful and your team made it a pleasant experience. Thank you!
The entire process of getting a loan find a house and closing on my loan was one of the easiest things we have done in many years. Tina and Allie was so outstanding and great help with the entire process.
First, I was amazed by the professionalism that was displayed by Luke. The lack of one on one service makes other companies falter. Luke is a credit among his peers. The loan application was explained inch by inch on what I had to complete to obtain my loan. Luke guided me on what I needed and once obtained, there was no "lag". The agent for the home search, provided by you, was just as pleasant and forthcoming. Although the loan process was "tense", Luke made it clear on all points. If I did not understand any issue, I called Luke and immediately had an answer with a pleasant outlook in his voice.
You have a "jewel" in your employ.
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My loan officer, Gerritt Hane, was the best I have ever had. During my lifetime, I have purchased many homes. Some of the homes were for personal use, and some were investment rental properties. With this home purchasse I never had to wonder or guess what was happening, or what should I expect next. Gerritt was alway one step ahead of me, and kept me very well informed on every step of the process. I would, and have already recommeded Veterans United Home Loans and especially Gerrett Hane to my friends and family. Thank you again for the excellent service I received.
We've bought and sold many homes in our lifetime and have found Devon Casady to be the most exceptional loan officer we've met. He's knowledgeable, efficient and reliable, of course, but his most outstanding quality is that he COMMUNICATES quickly and thoroughly on each and every matter that comes up during the loan process. Because we purchased a new construction home, we spent a long NINE MONTHS relating back and forth with Devon. We were impressed that we could email or phone him at any time and have our questions immediately answered in a sincere and caring manner. Our
loan was handled smoothly and professionally with no glitches whatsoever. Devon is a
remarkable talent and VUHL is extremely fortunate to have him representing their company. Because of Devon's expertise, we would highly recommend Veterans United Home Loans to everyone.
Casey Martin was nothing short of superb. This was the first house for my wife and I and Casey was with us all the way. He made the process easy and helped calm all of our fears.
Scott was OUTSTANDING and very knowledgable.
Mark was amazing. During a very rocky transaction he was always calm, always available and helped us stay on track and focused on the end goal - our own home! Mark was always professional, personable and patient. Without a single hesitation I would and will continue to recommend VUHL and especially Mark Dischert to anyone seeking a VA loan!
Doug and Stefanie were a pleasure to work with.
working with Mike was great. he made it very easy for me and it was a huge help especially being a first time home buyer.
It was truly a great experiance have already told freinds and family the loan team is awesome how they all work together.
Chris Rohr did an outstanding job assisting me throughout the entire process of applying, searching, and the purchase of my new home. He kept me updated with the latest changes and updates that helped relieve some of the stresses encountered in the purchase process. Thanks Chris and Veterans United!
Brandon Severino was very professional and very courteous. I am very happy about the whole experience, from the first phone call to the day we closed, we could always count on him for support. thank you