My loan officer, Bill Musick, was there with me every step of the way making sure all of my questions were answered and all of my concerns taken care of! It was truly a pleasure to work with Bill throughout the entire process! He has definitely earned my trust and respect!
Dave Llewellyn was great to work with and made the process very smooth and,hiccup free
We appreciate the VUHL helping us to find a home.
Ginny Young is AMAZING!!! I was overwhelmed by the daunting challenges of buying my first home, and Ginny made the process so easy. Without her I don't know what I would've done. Thank you VUHL & Ginny Young for you! I will always cherish and appreciate all that you've done for me, thank you.
~Peter A. Titov :)
I am very happy with the way that my loan agent handled my account. She kept in consent contact with me throughout the whole process. I felt like I was her only client and that felt good. I would definitely refer Veterans United to friends and family.
If the underwriters would be more understanding and simplified then it might go a long way. My underwriter made me redo things multiple times and asked me for more then the required information for underwriting and delayed my closing by 2 months. I'm not happy about it.
The process was quick and simple. Good communication throughout the entire process.
I already recommended you to our daughter & son-in-law.
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We now have a new home only two months after looking at the one house we fell in love with. Thank you for helping us achieve this.
Geat people to work with
Charles kruse did a fantastic job.
Thank you so much for the assistance provided. My wife and I are so thrill that we finally lower are interest and monthly payment. We wouldn't have done it if it wasn't for Veterans United Home Loans. Thank you a thousand times.
Harris Was AWESOME! Fast from the start! Crystal clear on explaining everything! It made me feel so comfortable to work with him , thats why i didnt look any further . He replied quickly to all my emails and answered the phone asap! Definitly recommend Harris! Thanks Again, You made our lives Superfantastic!
Had a great experience!
Thank you so much for all of your efforts and especially Scott Concannon and Angela Sanders. Scott got us through a lot after taking over for Angela. Angela was a great help early on through the pre approval process and beginning the loan. Scott worked hard with us to get all the paperwork we needed to get our house. Thank you to them both.
You guys performed extremely well right up until closing. You held up closing over a signature concerning the tragic death of our daughter Ashley E Bogart. My wife who closed via POA had to listen as her daughters name was thrown around because it hindered the closing. How dare the seller and brokers even speak her name when she was our first daughter and recently deceased. Very unprofessional and was a complete shock to my wife to have Ashley's name brought up at a table with no warning. Not sure where to go with this...but it has bothered me greatly. The closing instead of being a celebration event turned into a sad event.
See # 4 above. Joel Gigler never gave up. He was on OUR side from beginning to end. There were times when we became frustrated by the demand for minutia - Joel said. "I know, you're right, answer the question, its worth it. . . . . and it was! Than You!
My experience working with Veterans United has been great throughout the entire process. Mary Jacobi was very helpful & professional, & I was very pleased with the way everything went.
Harris Giger was an absolute joy to work with. He answered all my questions promptly and was very helpful with the entire process for me. This home buying experience was a very good experience.
My experience with my loan officer (Doug) , was not only oustanding but more like a personal financial advisor that ensured every step of the way were taken for my protection and peace of mind. Doug took his time and effort to guide me through the whole process. We developed through the time a personal relationship that gave me the confident of being with a profesional who knows well his job and was able to negotiate with the builder on my behalf .
My wife and I have no words to express our eternal gratitudes to Mr. Douglas Lippmann but Thanks!
The process maybe long but its worth the wait.
Katie Hayes was very professional in all areas. From day one, I could tell that was there for me. She explained everything to me. I felt very comfortable working with Katie.
My representative was always helpfull and always had the information that I was seeking at the time on hand. Already told friends and family about veterans uniteded
My loan officer, Ms. Celina Mowery, was fantastic as she was very professional and friendly. My first phone call to Veterans United Home Loans (VUHL) put me at ease because I was very skeptical initially, I didn't think I would go through with purchasing my home through VUHL but, as I made that phone call everyone I talked to seemed to really want to assist me, I could hardly believe it; great customer service! You know as a Veteran we give good customer service but hardly ever receive it. VUHL was the bomb. Ms. Mowrey ensured me she would do her best to assist me in my journey to purchase a home. She instilled a trust in me that enabled me to be practically stress free throughout my home buying process. I am so very thankful Ms. Celina Mowrey was my Loan Officer. I would recommend Celina to everyone trying to purchase a home if I could. She was great. I will recommend Veterans United Home Loans to all my Veteran family and friends. I purchased my first home and don't have to worry about where I will live anymore. I am so happy!!! Thank you Veterans United Home Loans and Ms. Celina Mowrey and team.
Janneanne was a pleasure to work with. The process was sometimes daunting with many squares to fill and we sometimes felt frustrated. But she was always patient, cordial and professional. Thank you all for your excellent service.