As first time home buyers, we were nervous about the timeline it was going to take to buy a home, but we were very pleasantly surprised with how fast and easy Veterans United made the process go! The whole team was very efficient in communicating with us and they are knowledgeable in what they do. I couldn’t have dreamed for a better experience with buying a home! We are extremely grateful and blessed to have worked with them. We would HIGHLY recommend them to anyone and everyone!
Buying a home as a Veteran can be quite an involved process. Both Brandon and Dawn, disclosed all pertinent information and displayed a professional presence at all times. We are extremely pleased and happy to have a new home with help.
Veterans united has made my dreams come true there’s no way I could have done it without their help. I would like to thank everyone that played apart.
Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.
Response from Veterans United
We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Working with Veterans United was very easy, the easiest I have ever had it purchasing a home using a VA guarantee. Communication was great, timely, clear and concise. The web page made the whole process streamlined.
Both Danielle andy realtor worked together to get any corrections done, provided each other with pertinent information. The whole process was very smooth. This tells me that Danielle is very serious about her work and willing to work along side other entities to get the job done.
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I would 100% recommend Veterans United, Marty, and his team to anyone looking to buy a home!
Everything went smooth and always was informed of where we were at in the process
Thank you for making everything so easy for me
Overall I had a great team, and would recommend them to others
