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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,650

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 433,650 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Jay and Amy guided Mr through every part of this process and responded to all my questions very quickly. I appreciate the service I received. Thank you very much!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Amazing service!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
Photo submission from Charles M.

Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.

headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

AMAZING TEAM VERY OPEN AND HELPFUL !!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Would Recommend

Eric H is a top-notch loan officer

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Rachel was very friendly and helpful during the entire process.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

3.5 out of 5 Stars
Would Recommend

It seemed like there was a lot of confusion and non closed loop communication but ultimately the team got me squared away wich is all I could ask for.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Caitlin’s outstanding help through this process made me feel more at ease. She was the best and would definitely recommend to family and friends.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Photo submission from Benjamin W.

My team was fast to respond and they knew what they were doing

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Honestly has been the best experience i could have ever imagined. I felt like family the entire time. Thank you to everyone of you. I recommend Vetrans United to everyone I know. I would name names but I don't have too. Every single person handling my loan has been amazing. Thank you again.
Chris and Sarah

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4 out of 5 Stars
Would Recommend

NOT happy with property taxes. It is 3x more than it will actually be.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

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4 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Very helpful people. Worked with me even when I was slow to complete.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I couldn’t have asked for a better experience. Shawn Shackelford and his team at Veterans United were absolutely wonderful. They made sure every detail was correct and walked me through each step of the process with patience and clarity. I never felt rushed or confused—they took the time to explain everything and made me feel confident in my decisions. I truly appreciate their dedication, professionalism, and support throughout the journey. Highly recommend!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Rita F.

They were extremely helpful and knowledgeable! Helped me through the entire process.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

They literally took my hand and walked me through each process and explained everything to me every step of the way. No one had an attitude and everyone I encountered wanted the best option for me. I truly felt taken care of.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I will recommend to all of my veteran friends

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

More Reviews

See all 433,650 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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