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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,765

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 433,765 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

They literally took my hand and walked me through each process and explained everything to me every step of the way. No one had an attitude and everyone I encountered wanted the best option for me. I truly felt taken care of.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I will recommend to all of my veteran friends

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
Photo submission from Sharon G.

We were extremely pleased with our home buying experience from day 1! Thank you to Jeff and the VU team!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

Wonderful experience, the team was so helpful and answered all my questions, making this stressful process a lot easier than I expected!

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

If a person wants extraordinary customer service, Veterans United is the place to go. They treat you like family from the beginning of the home buying process to the end and beyond. We’ve used them twice for our needs and both times they went out of their way to make each step look easy. Highly recommend. They won’t let you down.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Your company went above & beyond the call of duty to support & advised me of every step to final Closing without a hitch.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
Photo submission from Dudley W.

From offer to closing in less than 30 days! What more can I say? Thanks to the great Veterans United team and Katie Rose! It’s was a great experience. She kept us on track, was very attentive to our needs/questions, and processed everything very quickly. It was by far the best home loan experience I’ve had in my 62 years!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Kept me informed through the journey, great assistance and amazing service

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

What a ride! I am thoroughly elated with the services provided by my VU team. The process has been seamless, professional and utterly mins blowing. I closed on an amazing home on schedule. Any bumps in the road or unexpected hiccups were immediately resolved by my team. Hands down, for the 2nd time Ryan, John, Michelle, Briana, knocked it out the park!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Veterans United and John Ouk and his team are very exceptional. They work with you through the process keep you informed and explain everything in detail where you can understand it. I would highly recommend Veterans United this is the second time that I have used them.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

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5 out of 5 Stars
Would Recommend

Tim and the rest of the team were incredibly efficient and professional throughout my entire home buying process, they made sure I was taken care of every step of the way and I will be recommending any of my friends coming and going from this area to Tim.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4 out of 5 Stars
Would Recommend

Overall the experience was well. Joe did a phenomenal job, was always in contact with me, and reaching out to answer questions or concerns. As the process went through other portions of the loans, the community did drop from the original. As we got closer to the closing date things that I anticipated would have been done days prior were not done till a day before or the closing date. Being new to the VA loan process I am not sure if this is the normal process , but communication would be key reassuring the Veteran and bringing piece of mind.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Gregory H.

We had an awesome experience buying our first home with Veterans United.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Steve Schuh is a phenomenal Loan Officer who took his time to educate me on using the VA home loan. I am a first time home buyer, and Steve helped me tremendously throughout the entire process! If you are a Veteran like myself, please take advantage of your benefits and allow Veterans United to help you buy your dream home!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Awesome, straight forward experience. Every step of the process was a positive customer experience. So happy we chose Veterans United. Mike from Cincinnati

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

More Reviews

See all 433,765 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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