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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,204 reviews
930 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,204 unfiltered reviews

Starting on Page 229 of 15,507. Return to Page 1

5 out of 5 Stars

Mr. Glenn Leach from the Puyallup Washington State branch is amazing. The whole process of refinancing it's self was very smooth and very fast. Wow !! My family felt the communication was 100% spot and customer services from both Mr. Leach and Kristie as well as the title company where very friendly, fast, and accurate!! .I also want to make a special mention regarding Mr. Leach’s book “Credit Score, Battle Plan" helped us out a very well and played a huge part with the services. It gives you a wonderful background in applying for a loans, and understanding scores and what you need to do to get where you want to be. It doesn't happened over night, but you have the basic understanding and follow the plans...., YOU WILL WIN !!Because of this, we all now have this fresh start, it's only going to get better for my whole family.Thanks to you Glenn and Kristie for all the help with our process. Be well, safe, and will always keep you in our minds.Cardoso Family.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

When I bought my home, I went with Veterans United, and I worked with their representative Johnna Dunlap. She was an excellent lady to work with, and very professional with her work. She was amazing to work with. I just got done refinancing my home, and I had the extreme pleasure to work again with Johnna. She is an amazing lady, and very up to date with her job skills. Her expertise was extremely helpful for us in this closing and ensuring everything went as planned. Thank you so much Johnna for all your help and patience through this process.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

Lisa and her team were amazing; they answered all my questions professionally and promptly. Lisa D. and Melissa H., along with the rest of the team, stayed in constant contact with me. They worked with my realtor, the bank, and the title office. making the sale a very stress-free and seamless process.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from James H.

This company worked hard to get me an outstanding interest rate and therefore the best home that I have ever had! It’s hard for me and my wife to believe that we are living on a golf course in a resort community.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars

Being a first time homebuyer, I was very nervous about the whole process. Aaron Mansfield and his team (Amanda Tiongson and Alexis Benson) were AMAZING. Communicated with me every step of the way and made me feel very comfortable. They answered every question I had and never made me feel unsure about what was next. I can't thank Aaron and his whole team at Veterans United enough for helping me buy my first home.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

Mark and Rynda kept me informed each step of the process and were able to answer any questions I had.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Excellent

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

3.5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

From start to finish veterans united has a whole team that help and they get it done fast! Best mortgage company ever!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The entire team was incredible!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Nick Intrieri is AMAZING, and so was everyone else on his team and by his side. He helped us secure our first home, and potential forever home; in an extremely challenging Central Coast of California market that is highly desired for retirees with little to no new housing being developed. Cannot say enough, I can say this though. Our agent (Brooke Sutton) was so impressed with Nick she has highly recommended that my best friend from the Nuclear Navy uses him as they are looking to buy very soon near us; I linked them up today.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Our loan reps were amazing! They took care of us every step of the way! They even remembered our anniversary which was so unexpected and so appreciated!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Photo submission from Connor G.

The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

They were great from Collins to Jordan they were responsive and keep the process moving smoothly.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

I love working with Veteran’s United, you all are so helpful.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Everyone on the team was extremely helpful and really cared about every part of buying my new home.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

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5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Photo submission from Frederick B.

This is a wonderful organization and would give it a 10. Will recommend it to everyone we know who needs help. Give Veterans United a call and let their team help you through an easy transition of buying your new home. My team was awesome, they help us dot all of our "i" and cross all of our "t" which made it very easy for my wife and me. Great shout to Mike Patzius and his team.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Awesome, from start to finish....everyone very professional, yet personable, and very comforting and reassuring.....I can't begin to say how much I appreciate all the help from Brittany and Annie...
Thank you all, so much!!
Sincerely,
Diane

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars

Overall, I had a positive experience working with Veterans United for my home purchase in Chicago. The team handled the VA loan requirements and appraisal efficiently and I appreciated the clear communication regarding the conditional approval and final clear to close.However, there were a couple of minor issues. I experienced some communication delays around some questions regarding my mail forwarding and the final cash to close was significantly higher than the initial estimate provided by the lender, which felt abnormal and was a bit of a surprise at the end. Despite these hurdles, the team ensured we stayed on track for a successful closing.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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