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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,003

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Caitlin’s outstanding help through this process made me feel more at ease. She was the best and would definitely recommend to family and friends.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Honestly has been the best experience i could have ever imagined. I felt like family the entire time. Thank you to everyone of you. I recommend Vetrans United to everyone I know. I would name names but I don't have too. Every single person handling my loan has been amazing. Thank you again.
Chris and Sarah

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4 out of 5 Stars
Would Recommend

NOT happy with property taxes. It is 3x more than it will actually be.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

4 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Very helpful people. Worked with me even when I was slow to complete.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I couldn’t have asked for a better experience. Shawn Shackelford and his team at Veterans United were absolutely wonderful. They made sure every detail was correct and walked me through each step of the process with patience and clarity. I never felt rushed or confused—they took the time to explain everything and made me feel confident in my decisions. I truly appreciate their dedication, professionalism, and support throughout the journey. Highly recommend!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

They literally took my hand and walked me through each process and explained everything to me every step of the way. No one had an attitude and everyone I encountered wanted the best option for me. I truly felt taken care of.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I will recommend to all of my veteran friends

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

Wonderful experience, the team was so helpful and answered all my questions, making this stressful process a lot easier than I expected!

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

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5 out of 5 Stars
Would Recommend

If a person wants extraordinary customer service, Veterans United is the place to go. They treat you like family from the beginning of the home buying process to the end and beyond. We’ve used them twice for our needs and both times they went out of their way to make each step look easy. Highly recommend. They won’t let you down.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Your company went above & beyond the call of duty to support & advised me of every step to final Closing without a hitch.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
Photo submission from Carl M.

The team at Veterans United is Awesome!This is my first home purchase and I was baffled with all the steps from preapproval to final closing. They are very understanding and helped with any questions we had. Answering quickly with positive reassurance.It is no wonder they have backed so many home owners like myself. I would have been lost without them.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Kept me informed through the journey, great assistance and amazing service

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

What a ride! I am thoroughly elated with the services provided by my VU team. The process has been seamless, professional and utterly mins blowing. I closed on an amazing home on schedule. Any bumps in the road or unexpected hiccups were immediately resolved by my team. Hands down, for the 2nd time Ryan, John, Michelle, Briana, knocked it out the park!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

More Reviews

See all 434,003 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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