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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,217

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 472,217 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team worked with me even when I was sick to get everything took care of to help me start a new chapter in my life. I will be happy to forward them to all I come in contact with that is needing the help.Thank you all
Your friend
A. P. Rudy Rudicel

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

4 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

The team at Veterans United has served me and my family well over the last couple years. I strongly recommend them!!!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Thomas had me ready in no time flat. They also understood when I was overwhelmed due to work and trying to get all the info they needed and didn't push me to finish stuff the moment I got it even though I may have.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

This is a wonderful team. I was able to buy my first house and it was done using an app on my phone!

headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I used Rett Thompson’s team twice because my first experience was amazing and my second experience fell nothing short of exemplary. I hope Rett and his team continue to help other veterans in the future.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Everything went wonderfully and in a timely manner.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

The Veterans United Team did an excellent job to assist me in getting approved. The entire program is the best on the market.The TEAM ensure your move is smooth and easy.KUDOS to Veterans United!!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

I think that the entire team didn’t a phenomenal job. This is my first time buying a house and I was extremely nervous. They made it easy enough where I can make decisions and if needed, I was given some advice. I don’t think that I could have had such a smooth transition without the help of the team and am extremely grateful.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Every one was fantastic and well educated in their departments. They all made it quick and easy to get our new loan and into our new home!!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I'm 52 years old and this was one of the easiest things I have every done. The team I had worked their asses off at times and right at closing I know they did, they got it done just like they said they would. Just outstanding JUST F$#@ING OUTSTANDING WORK. Thank each and everyone on this team thank you very much for making this happen.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

1.5 out of 5 Stars

My wife and I do not recommend Veterans United Home Loans. They work in all the states but they do not follow the guidelines of each state. We were unvalued, lied to and had to deal with miscommunication. I do not like using disadvantages as a reason for things to go wrong, especially when you have the opportunity to improve your situations. After this loan mishap, we need a vacation. (Oh, I forgot, we have to go to work to move)

Response from Veterans United

Hello Elias, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. I'm really sorry to hear about your experience with us. It sounds like we missed the mark in a few key areas, and that’s definitely not the service we aim to provide. I know the home buying process can get stressful, especially when costs are estimated throughout and understand how important clear communication as well as following state guidelines are, especially during such a significant process like securing a home loan.

If you would like to reconnect with your client advocate, we remain availble to address and support you! You can contact them at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST Monday through Friday, but please reach out anytime that works for you.

5 out of 5 Stars
Would Recommend

the team was so good I real did not have many question. the team was answering question before I even ask. this was my second home buying and it was the easy do to the team of veterans United.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 472,217 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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