As a first time home buyer this process was made easy by the team that was assembled. I would recommend them to anyone who is interested in using their VA benefits!!
A lot of folks wanted to help and reached out, but it was difficult to keep track of who was the right person to talk to for each thing. It was a lot of phone numbers and voicemails from numbers that weren’t the same as the last time they called. It made it difficult to keep track sometimes. I know moving is a lot of moving parts but it would have been nice to have all those folks numbers on my portal, not just the concierge.
All things were great
This team was phenomenal. Communication and customer service exceeded expectations and they were a pleasure to work with!
The only other thing I have to say is that the public notary that we had for the signing. She was very nice and made sure she explained every part that we needed to sign and also answered any questions that we had while signing. She made sure the whole signing process went very smooth.
Would use them again and will use them again
Everyone is so professional and knowledgeable. We feel very comfortable to using them. They took their time to understand what we need and make it happen!
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At Veterans United a vet. will feel Respected, Appreciated and Valued.
This was the best team to get us where we wanted. They were overall super to work with. Helpful, informative, and eager to assist in any way
Matt and Liz were excellent. The underwriting team did not seem organized about what information they wanted. Last minute information should not be requested. All info requested could have been obtained sooner.
Veterans United has really been great to work with. Very professional and attentive. I have never had any issues since I have been with them. I started my journey in 2020. Rachel Bruce and her team has always made me proud of my decisions pertaining my home. This is my first home and forever home. Veterans United will be the only company I deal with when it comes to my home. Thank you Veterans United!!
