Thanks again for a great experience.
The entire team did a stellar job!
Veterans United has made the process of buying a home from prequalification to closing a seamless and enjoyable process. Never was I waiting on them for any thing that was needed.Very pleased to have worked with such a great Team.
Smooth process and effective communication from entire staff. Veteran's United portal help streamline the document sharing and to do list.
I tell everyone I got my forever home from Veterans United every day everyone lives my home
Veterans United is a godsend for vets looking to buy a home.
Super great experience will definitely recommend
This process was a nightmare and still is. My family has a brand new build with NO power. Our closing date was pushed back multiple times because of lack of communication. We were in a terrible situation and pleaded to close sooner than we did but no urgency was shown. Just not a fun or educational experience for a first time home buyer.
Response from Veterans United
Cody,
Thank you for sharing this with us. I'm so sorry this has been your experience and we'd like to learn more. Our Client Advocate team will be reaching out if you'd be willing to further discuss how things went so we can improve on where we fell short.
We hope to talk with you soon.
Sincerely,
Kendra, Client Relations
By far the best
I cannot say enough how wonderful Kevin, Dene, and the rest of the VU team was during our home buying process. We have purchased several homes before but this was the first with VU. I am beyond impressed and grateful for all their hard work and helping my family get into a home so quickly.
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This is my second time going through Veterans United and unfortunately was night and day from the first time. I went through them for a refinance that took 3 months and a lot of going in circles to close on. There was hardly any communication from my loan officer after I had accepted the estimate. There was plenty of hiccups along the way like documentation the failed to request when I originally bought the home that cause delays. I was really let down by this experience, Especially since my first time was so much smoother.
There were a few issues with paperwork clarification but would still recommend