Thank you to the entire team. Home buying is extremely stressful and especially with my situation. Please stay in contact. Thank you again for everything.
Derek and his team at Veterans United made my home buying experience easy. All documents were online and the Veterans United system/app was clear and concise about what I needed to complete. I highly recommend Veterans United and will definitely recommend to friends as well as use in the future.
Veterans United made my first home purchase so easy and comfortable! I cannot recommend them enough! If you're a veteran and wanting ti buy a home, call Veterans United and prepare to be impressed from start to finish!
Great experience awesome people to work with
Obtaining the loan for our new house from Veterans United was incredibly easy and pleasant. The team was was very efficient and friendly, with a strong focus on customer service. I would highly recommend them.
Everyone was very professional from the beginning. My initial encounter included everyone that would be working with me on the mortgage side. Everything was explained very thoroughly. Being a widow and not knowing how to obtain some information, Jordan was very knowledgeable and help me get was needed for pre-approval. I loved having the MyVeterans United app. It helped keep me up to date on the process and was an easy and convenient place to upload documents when needed. Buying a home through My Veterans United was a great experience. I would use them again.
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A million THANK YOUs to my whole team
I was very lucky to have Veterans United help us purchase our first home. Thank you so much from our bottom of our hearts.
We also worked with Jeff Beasley- he was wonderful too! We appreciated how on top of things he was & quick to answer every question we had. Blessed to have had this team for our loan team!
Veterans United was the best mortgage company I’ve worked with! Would recommend to anyone who can apply!
When down to the wire for close, my team didn’t communicate well with me. Additionally, my overall experience with vu was not as good.
Response from Veterans United
Jaymond, we're sorry you feel the communication and your overall experience was lacking. We'd very much appreciate hearing more from you about your experience if you'd like to share. Our goal is to not only complete your loan approval in time, but also to make sure you are informed and comfortable with the process. If you have any outstanding questions or concerns, our Client Advocate Team is available to assist you.
All around great experience. I highly recommend Veterans United and my real estate agent (Shelly Heffington)!
The overall process would have been very quick, but I had a couple of hiccups along the way. My team handled each one admirably and we kept trudging along, with a final approval. Good job team!
