I thoroughly enjoyed working with Veterans United. The team was very professional and courteous and they made sure all of our needs were satisfied. Their communications with me were thorough and timely and I could call them any time I had a question. I would definitely recommend them to fellow veterans who are searching for a source of home financing.
Great team!! Derek and Eric were on top of it from the beginning to the end!! True professionals would recommend VU to friends and family!
I am very happy with the service provided and will very highly recommend VU to anyone asking me about it.
Everything went well until we got to the underwriting. I don't know if it was our age, but or because our previous landlord had passed and we didn't have all of the records for past payments. The process became very stressful and mentally straighning. At times I actually felt physically sick because We would send them what they ask for and it wasn't good enough or Lahey would as for 3 more things! At one point I threatened to call a lawyer!
Prayerfully this will be our first and last time buying a home. I thank God that we made it through this time with our sanity.
Response from Veterans United
Jeffry, we appreciate you taking the time to speak with a member of our Client Advocate Team concerning your home buying experience. We're ultimately grateful the closing was not delayed, and that you are able to enjoy time with your family in your new home. If you have any outstanding questions or concerns, our Client Advocate Team remains available to assist you.
Veterans United made the home buying process simple and stress-free for a first time home buyer.
The entire process is so easy and they do all the leg work for you. It made the home buying process a lot less stressful and we will be using Veterans United for all of our future purchases.
Great professional staff members
Neida and I would give Veterans United 10 Stars if we could! It was a great experience for a change!
Emily was the big selling point for making me feel comfortable with going through the process. She was kind, courteous, and answered random questions that I might have had before starting the process.
If you want a home, Veterans United is the best!
The team did a great job.. Answers questions and was calm when I wasn't..
