Very easy and smooth process
Chris Hill, I wanted to take a moment to sincerely thank you and your team for everything throughout this home buying process.Buying a home is stressful enough on its own, but navigating timelines, underwriting conditions, closing numbers, and all the moving parts that come with purchasing could have easily been more overwhelming than it was. Your communication, patience, responsiveness, and guidance throughout the process truly made a difference for us.I especially appreciate how quickly you and your team answered questions, explained things clearly, and kept everything moving forward. It gave me a lot of confidence during this life transition for my family.Thank you again for all the hard work behind the scenes to help make this happen. It’s greatly appreciated, and I won’t hesitate to recommend you and your team to anyone I know going through the home buying process.I greatly appreciate you all. You’re all the best. I want to show appreciation specifically to everyone else in your team I worked with: Alix, Julia, and Margaret. You guys are awesome.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Great knowledge people Good to work with
My team went above and beyond yet again. I couldn’t be more grateful.
Amazing experience my second time using Veterans United and they never disappoint they were patient helpful and persistent when needed. Sheron, Jamie, Evan, and Chad were absolutely an amazing team and worked with me every Step of the way!
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Dustin was absolutely incredible to work with, he was always helping me find answers and made buying my home as painless as possible. The only stress i had in this process was renting a uhaul and loading and unloading my belongings. Dustin needs a raise!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Was great had a good team
My team with Michele, Cara and Alex were very helpful with everything.
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Made the process very easy and fast
Starting with David C and then, working with the rest of his crew, was simply amazing… I will be sure to inform anybody, especially veterans that they would be in very good hands if they were thinking about buying home
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Veterans United made the home buying process simple. All questions were answered promptly and accurately. Every interaction that I had with anyone with Veterans United was great, everyone is very personable and kind. After closing, I got a “care package” from my team that was assigned, it was tailored to my family, they truly listen and pay attention to you in every aspect.
This is my second refinance with Veterans United. The process was smooth and simple. Marcus and his team were simply amazing during the entire process. Highly recommend.
