Under writer seemed excessive with certain requests that didn’t even end up being necessary. Other than that it was a good experience.
They communicate during the entire process and will ensure you have all of the necessary documentation to make it happen.
I can't imagine ever purchasing another home without Veterans United by my side. They made the process easy, understandable and no pressure. I knew exactly what I could afford before I even started the journey. With the exception of inspection cost, I really did buy my house with NO MONEY DOWN!! I couldn't have done it without my loan officer Kody Gilbow and his team. Thank you for the gifts and your welcomed to stop by any time!
Jake Force was wonderful to work with. He explained each process thoroughly. He answered any questions I had and made my first time home buying process smooth. Jake was highly knowledgeable and made things easy for us. I would highly recommend Jake.
Wyatt was exceptional. Answered all my questions, and kept me updated throughout the whole process.
I will work with this team again and again. Very knowledgeable and quick to act on anything I ask.
USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.
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What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!
Very Helpful staff from first time homebuying to interest rate reductions, very knowledgeable, and prompt responses to any and all questions during the process!
Danielle and Rachel are great!
Veterans United Loan Agent Nina and Annie were there for me from start to finish. I was unsure and anxious about refinancing, but they explained everything in detail and it made sense for me to do a refi.
I highly recommend Veterans United to any and all persons looking for a VA loan to purchase a house. Kyle Baker and his staff were extremely professional and made this buying process the easiest that I have ever gone through.
Great communication and service!
The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!
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Veterans United is an awesome organization. Travis Ward is a wonderful loan officer. He helped us get through the initial process and refinancing was a breeze. Veterans United is the reason this veteran couple is housed and has a place to raise our daughter. Forever grateful.
Brett Metcalf and Stephanie were awesome! I have bought several homes and by far they were fantastic and I would go to them again at any point in the future. I give both Brett and Stephanie an A+ for all they did and their outstanding communication skills!
However, the underwriter was the most unprofessional underwriter I have ever worked with. The underwriter in fact will potentially receive a complaint from me to the following organizations: CFPB, NMLS and the governing state entities for what I believe are clear violations of going well beyond Federal guidelines for information requests and explanations.
We are very happy we went with Vetrans United
They have been exceptional in every aspect!
We could not have done it without Tre, Molly, Ophelia, and everyone on our team.
Communication was excellent! They are always checking in with you to see if there is anything we need, or how they can help. We feel very connected to them. They are the best!!! We would recommend them to every veteran going thru this process.
Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
The entire team was very helpful and understanding through my first home buying experience! I had a lot of questions and concerns, but they were all very empathetic and walked me through!
Candy and her team were quick to reply and made sure that all questions had thorough responses!
