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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,018

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,018 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Its worth repeating! Amazing Job! Your professionalism allowed us to walk through the process of buying a new home without stressing or hurrying to get things done. You made us feel important and special. The courtesy displayed was like being with family. Thank you for being there for us and being part of my Military family. Everything went so smooth! My Salute!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Thankful for all the help, the whole team made it a super easy process!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

My ENTIRE TEAM, the Loan Officer, my Concierge, my Real Estate Agent and a couple others at Veteran’s United made my first home purchase a joy and not a concern that I had heard about. I was comfortable after talking with my team, answered all my questions, told me what steps were next and what to expect. And they ALWAYS gave me a call back same day. Veteran’s United made my home purchase the best experience I could have hoped for! To my entire team and anyone who had a hand on my case, I thank you from the bottom of my heart!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

The overall experience was great. Thank you.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
Photo submission from Brent L.

Working with Veterans United was a great experience. My whole team was very helpful and hands on. This is my first home and I highly recommend them to any veteran choosing to purchase a home.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loved it. Can't wait to do it again 😍

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

We are so grateful for the team of individuals who helped us move into our amazing new HOME. The process amazed us, with how everything just fell into place. We couldn’t have done this without everyone’s help. It just happened so fast and we went from pre approvaled, to approved, to clear to close, in the blink of an eye. Hands down best experience ever. Thank you God! Thank you ladies!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

0.5 out of 5 Stars

Would never recommend Carma and Brandon for anything

Response from Veterans United

Hi Kennedy,
I appreciate you sharing your feedback. It’s important to us that every homebuyer feels supported throughout the process, and I’d love to learn more about your experience. If you're open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Overall, a very smooth process night and day different from my last loan company and the people are very nice

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Very Professional Team, (including Jared Vahn), and Helpful from Beginning to Finish !!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

This is our second mortgage through Veterans United in the last three years.. Both times were exceptional experiences. This time we received numerous solicitation calls from other mortgage companies. Frankly, we didn't consider any of them. We know Veteran's United does a great job!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend

The VU team made a stressful event as un stressful as possible. I would recommend VU.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Robert K.

Do not hesitate to pick up the phone if you are looking to purchase a home. Veterans United is the best there is. I promise you.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United, the experience is personable and a team effort. You actually get care not just a service.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

I wanted to say from my heart, thank you for making my American dream come true. I have a home my wife loves, my family was in tears because buying a home seemed so out of reach, and we all struggled to get here but my VA home team has been incredibly helpful and supportive even when I had personal obstacles. They worked with me on my credit and had patience. If it happened for me, it could happen for ANYBODY!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

They did an amazing job

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Outstanding service providers. Thank you

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Glen W.

Jess is the best! Exceptional! Best home purchasing experience! The professionalism and personal care in managing the mortgage process made a lasting impression. We give an outstanding recommendation for others to utilize Veterans United

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

After researching online, trying to find the best place for my husband and I to apply for a VA loan to buy our first house togethe, Ali kept coming up in the reviews as a five star.. She did not disappoint. She was with us the entire time through every turn, and we felt so confident in her communication and her ability to represent us through this process even through some of the trials we had to overcome, thank you so much, Ali we will recommend you to the moon and beyond You rock!!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

My agent ms Mackinley was very good in explaining the terms and conditions with the process of buying a house especially when this is the first time that my VA was ever utilized . I thought her sending me a congrats edibles was superb in giving her clients a thumbs up Good job to all

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Great experience. I'd definitely recommend to others

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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See all 421,018 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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