I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.
My realtor, Aretha, was great! The team at VU was great, just a little time problem at the end, but they got it done!
From start to finish this was a very professional process, great communication the entire time and was able to flow well with the changes that had to be made
Knowledgeable excellent communication A+.
Defenitly recommended!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Everything is cool, the freezer isn’t working right lol
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Jennifer and Dana on my team were amazing to work with. Very helpful with answering questions and keeping me updated. Very professional would highly recommend to anyone.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Anne,She was very attentive to what I needed for the purchase of my home. She communicated consistently and often to keep me informed of the process. I am very happy with the results.
This has honestly been an extremely simplified process. I couldn’t be happier with the team and will absolutely do it again in the future.
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Wei wei and Lisa helped us with more then needed and were always available for us
Best experience I’ve had with home buying process will do anything to get you to the finish line!!
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
