Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!
I looked into them over a year ago but they don't do construction loans. They continued to reach out and see if I was still interested. I thought the other mortgage company was going to be good but they started to act dumb, passing off issues to others in the company and didn't know how to do their job. Made the switch and it was not only easy but very transparent. If I had questions, they responded immediately and if they didn't have the answer they let me know but they also worked to get it. It was a small team but very efficient. Can't sing the praises enough.
The lending team had my brother's back and that means more to me than anything else.
Veterans United Home Loans is the best company for Veterans!! Billy and Melissa made my 1st home buying experience very stress free. I know they are genuine and care about veterans! I would recommend them to anyone who is looking for a home loan! I will only go through Veterans United for all my future home loans!
Chase as great in helping me with the whole process and was very through in explaining as we went along the process. I highly recommend Chase and the VA!
As a first-time homebuyer, I truly appreciated how Veterans United made the entire process so accessible and stress-free. The To-Do checklist on the Veterans United Portal was incredibly helpful, allowing me to keep track of all the necessary documents with ease. Mike and Niesha from the Loan Officer team were wonderful; they were both helpful and responsive, which made a world of difference. Knowing I could reach out to them on weekends and evenings when I had questions really eased my worries during this significant time in my life. I want to extend a heartfelt thank you to them and the entire team for their support!
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Very professional
Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!
Jeff was great, helped me understand everything. Was very informative in every way.
Casey was very knowledgeable and helpful. I would definitely recommend him.
From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol
Incredible team to work with!
I could not imagine having a better team than my VU team. I would not go to anyone else for a VA loan.
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Jennifer is incredibly caring and an expert in her field. I'm so lucky to have worked with her, and I was finally able to buy a wonderful home for my family.
I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!
Zach Robert’s and team made me feel so comfortable throughout the process. This is our second home we have used Veterans United for and they make you feel like family.
I would recommend however, there are way to many hoops to jump thru. Many of them multiple times with the same information. The process needs to be streamlined. I understand the need to prevent fraud but what a pain.
