I'm giving you a ten, but Kody, you know what you did lol. I love my new home. Thank you all for all your hard work. You made my family and I very happy.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Seth and his team were very supportive and professional every step of the way,keeping me in the loop of exactly what I needed to present every instant. Always determined to get the job done.Very patient and informative.
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This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Bit of a hiccup with solar transfer. Specifically understanding expectations on our end as buyers relative to Assumptions. Other than that, great communication and keeping us abreast of next steps. Thank you
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Even with less than perfect credit. Veterans Unitrd worked with me and got me into my home in a very quick time frame.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Zac Harrison was awesome to work with, he parted the Red Sea, and then he put me on his back and carried me to the other side, if you want to work with someone that will treat you with respect, contact Zac Harrison, he worked with me and never rushed or pressured us ever,
Spencer and Tyler were on point! They worked hard to make our loan process easy. I'm impressed with Veterans United!
Over the years, I have bought 8 houses. Veterans United is the best lending team I have ever worked with.
