Brennan and Audrey were amazing!!!! My file was complicated and they got me to the closing table when another lender wasn't able to. They made the process as seamless as possible and I'm so grateful!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Working with Veterans United Home Loans was honestly an amazing experience from start to finish. As a first-time homeowner, the whole process felt overwhelming at times, but my team made everything so much easier and less stressful. Ali, Ashley, and Jared were always professional, responsive, patient, and willing to answer every question I had along the way. They kept me informed throughout the process and made me feel supported every step of the way. I truly felt like they cared and wanted the best outcome for me and my family. Thanks to them, I was able to officially become a homeowner, and I’m extremely grateful for all their hard work and dedication.
Everyone was so friendly and helpful. The whole team took great care of us. Really loved using the app.
Stephen was great! Would recommend anyone to use Stephen.
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Great help with everyone involved with the process of getting a house.
I would highly recommend Shaun and his team, including Julie, who were extremely attentive and helpful through this process. They listened and responded promptly to my concerns. I could not have chosen about a group to work with. Thanks guys.💕
Yes! This is second time working with Max and his team. Both times were stress free and a pleasure to work with! Would 10 out of 10 recommend!
We were impressed and extremely satisfied with our loan team. Everyone was helpful and answered every question immediately. The process was very smooth.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
They were very professional, and they made the process very easy
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This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.
They were very good and very helpful in every way
Ms. Haley’s team is undoubtedly the best. They never back down and consistently put in a lot of effort.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
This team is outstanding, great communicators, and on point with their business. Great experience and would recommend them 10/10 times.
Thank you all for the exceptional service.
The entire team did a outstanding job. Buying a new home can be stressful but your team supported me from start to finish.
