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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,905 reviews
764 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,905 unfiltered reviews

Starting on Page 261 of 15,697. Return to Page 1

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

4.5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Photo submission from Roxanne D.

Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars

Did well. We lost a bit of contact but overall very pleased.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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5 out of 5 Stars

everyone I worked with was fantastic. Couldn’t be happier.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
Photo submission from Gerald S.

This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Since Carl gave me his cell phone, I was able to reach him after hours for specific questions I had. This relieved a lot of my stress.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I was very impressed with the way things were handled and done. They are very thorough. Get things done quickly explain things so it’s very easy to understand and I think they took excellent. Excellent care of us. Help me find electric companies, Internet, rubbish removal car insurance house insurance so they went above and beyond and I was very very impressed with them and I was very skeptical in the beginning so they definitely want me over and I can’t thank Dean enough. He’s an awesome awesome at his job.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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Experience first-hand why 375,679 homeowners give us a perfect score!

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5 out of 5 Stars

Fast efficient and punctual. 10 or 10 I would recommend!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Brice and Cole are one heck of a team. Exceeded expectations.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

The entire team was exceptional! Very proactive with communication, kind, informative and always there for support and information whether text, email, or phone. This is the first homebuying experience I've had that felt like the Team was working together, in sync, and their priority is supporting the customer. I can't recommend Katie and the Veteran's United Team enough! As a small business owner; this is the gold star model for how the experience should go for veterans buying a home.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Start to finish Phil and team made the process run smoothly. Always able to get assistance when needed and was always made aware of information they required to keep the process running smoothly.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Jason F.

Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

The best customer service I have received.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Steven Erickson was phenomenal from the very first day!!!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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