They answered every question I had, the process was fast and easy, and everyone was just happy to be on board.
Rachel and Stephen have been fantastic! Stephen went above and beyond!
This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Great folks to work with!
From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol
I filled out rate reduction paperwork a month ago and have not heard anything about it nor can I find it online anymore.
Response from Veterans United
Hey Joshua,
I'm sorry to hear you've been waiting so long for an update on your rate reduction request. I understand how frustrating it must be to submit paperwork, not receive any communication, and then no longer see the information online.
I'd like the opportunity to look into this further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can help connect you with the right team and get a status update.
Sincerely,
Claire S., Client Relations Manager
I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!
Helpful service. I felt very comfortable working with Veterans United. They made the buying process simple.
We purchased a beautiful condo. It's perfect for a vet with a disability. For over 30 years the VA hadn't approved the building. People told us that the process to get it approved was grueling and long. Realtors indicated a lengthy close would be a difficulty for the sellers. Veterans United worked with the VA to make it smooth and easy. Highly highly recommend!!
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Jerry L. Is the BEST in the business. Can't give the man enough accolades you need to give a Jerry a shot. You will be impressed, pleased, and writing reviews like me. 5 homes with the man. I wont use anyone else.
Thanks again Jerry.
The best. Him and his team were there to answer any questions regardless of the time. Very responsive, helpful, and professional.
Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!
All of the members of my loan team were extremely helpful throughout the loan application and finalization process. I especially appreciate Cory's attention to detail and avalibility to anwser any and all of my questions regarding the loan process.
It was the most easy going stress free process ever, My team was great and helped through the entire process always ensuring that everything is okay, as well as helping when I had difficulties getting documents needed or just simply understanding something that I needed to get done Thanks Mrs Love Mr Jody Mr Chris and everyone at Veterans United.Sincerely, The Wilson Family
