Trip and his team were amazing! They always checked in with us, and if we didn't understand something, they were great at explaining it to us! I would definitely, refer Trip and his team and I would definitely use them again! Thanks again!
I cannot express enough how thankful I am to Veterans United at making my dream come true of owning a house .. Highly recommend using Veterans United
Maggie and the team are awesome! The entire process was easy and pain free!
So helpful during all the process, explain all questions i had, make everything more easy all the team
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Experience first-hand why 360,816 homeowners give us a perfect score!
Easy application process and approval
Perfection in customer service and everything was so simple regarding document submission and quick efficient responses always wonderful.
Everything was smooth and an timely. The process seemed too easy!
I couldn't be any happier than I am. They made the process so easy, I barely had questions about it. Having an account on their site was simple and clear on what documents I needed. There was continuous communication via phone, texting and email and no issues of not reaching them. The only tough part was just finding that right one house especially for me!
My team went above & beyond my expectations . Always there to help me.
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Was on top of all issues. Maintained constant communication with our realitor. The covered all aspects of moving to include providing information like utilities and additional information on home security, internet and so on. Highly recommend.
Can definitely find better rates at a different lender. Felt taken advantage of and communication was also not the best!
Response from Veterans United
Hi Nathan,
I’m really sorry to hear you felt let down on both the rate and the communication. When you’re making big financial decisions, you should feel supported and informed, and I understand why this left you frustrated.
If you’d like to talk through what happened, I’m here to help. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Very professional staff...my thanks for getting me into my new home.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
Yes , fully recommend.
Awesome crew and great with relating information needed to process.
