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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,009

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone at Veterans United helped us get through the process with not a lot of problems. Marlon and Levi were both awesome to us and our process

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Overall reviewWorking with Veterans United was one of the best experiences I’ve had during a major life purchase. From start to finish, the entire process was smooth, organized, and stress-free. Every team member was professional, knowledgeable, and genuinely cared about helping me through each step of the home-buying journey. Communication was outstanding, and I always felt informed and supported throughout the process. They made what could have been an overwhelming experience feel easy and manageable. I truly appreciate the dedication, responsiveness, and exceptional customer service provided by the entire Veterans United team. I would highly recommend them to any veteran or service member looking to purchase a home.**Finance Manager / Lender Review**The finance manager/lender at Veterans United provided exceptional service from beginning to end. He explained every part of the loan process clearly and made sure I understood all of my options. His communication was prompt, professional, and reassuring throughout the entire process. I truly appreciated how organized and proactive he was, ensuring everything stayed on track for a smooth closing. His expertise and dedication gave me complete confidence during such an important financial decision. I couldn’t have asked for a better experience and highly recommend him to anyone seeking a trustworthy and knowledgeable lender.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend

Great people and process from beginning to end

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
Photo submission from Wayne W.

All your personnel we worked with are the best I ever had to work with. Alberto with out a doubt is the best out there. Fast, on top of everything and reliable. Love our new place and thanks again for a job well done. we are so happy and over excited about all the steps to get here. we love your company.
wayne and Diane Watson

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Hands down the absolute best.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend

Working with Dean Crippen and the Veterans United team made the home buying process smooth and stress-free from start to finish. Dean was professional, knowledgeable, and always quick to answer any questions I had throughout the process. As a veteran, it meant a lot having a team that truly understood the VA loan process and worked hard to make everything simple and efficient.Dean went above and beyond to make sure I stayed informed every step of the way, and his communication and dedication gave me confidence during such a big purchase. I highly recommend Dean Crippen and the Veterans United team to anyone looking to buy a home, especially fellow veterans. Outstanding service all around!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend

This is the second time I've used Veterans United. They have been amazing both times. The online portal makes everything easy. The communication with the team is always fast. They truly make a stressful process much easier. I LOVE Veterans United!!!!!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

They were great! Helped us through our first home purchase flawlessly

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

Good communication

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
Photo submission from Johnny M.

You were all awesome!!! Everything went smooth. We appreciate taking good care of us and making our dream house come true. Thank you so much! Very professional and easy to work with.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Tim and his team at Veterans United stuck with me through my indecisiveness. No matter how many houses I looked at and toured they stuck with me all the way. As a first time home buyer, they made all of my fears about buying a home disappear. Thank you again you guys were the best.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

This was my first time buying a house and they made it so easy and stress free.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

They were good

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Our entire loan team made the process really easy, and I couldn't have had a better experience anywhere else!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Outstanding team! Made the home buying process smooth

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
Photo submission from Dwete N.

My VA loan process was smooth and I close my house in less than one Month, we really appreciate the service and availability of the loan team and the realtor agent throughout the whole process. The loan officer was helpful through the loan process and how to lock the best interest rate .

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Everyone at Veteran's United was very helpful and made the entire process very enjoyable. I would highly recommend anyone looking for a home to go with Veterans-'s United!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Very reliable customer service, support and caring. They keep you on top of everything, and get you what you need or ask for. Very friendly relationship, and go out of their way to make you comfortable. I was very happy with my team. Thank you guys for supporting me throughout my journey.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

More Reviews

See all 472,009 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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