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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,566

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,566 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Awesome. Andrew Beckett and Mike Percy are great guys.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Definitely recommend VU to any vets looking for a mortgage.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Honestly, I waited a few days to post this review, because i just have so many good things to say about veterans united. This process with them was super duper easy from start to finish. The team , since i started the process was so efficient and so smooth and i definitely couldn't have chosen a better lender to get this first house with.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

Three homes and a refinance later.... I will never use anyone else!! Veterans United takes a stressful process and makes it as enjoyable as possible!! I cant speak highly enough about the Stephanie and the whole team there!!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

We had a great experience. We were able to close in just 18 days. These guys are awesome.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

I can state numerous positive comments about my experience and success with Veterans United. To make it short, to all potential borrowers, whatever loan type you are pursuing, make sure you give VU a try before making a final decision. We thank God we chose VU, and they were willing to work with us. Fantastic platform and team, the Loan Officer Team Lead, the Loan Coordinator, the Loan Specialists, the Home Buying Concierge, the VU Insurance Agent, and everyone behind the scene was awesome! We 💯 recommend Veterans United and Ty's team. We are now delighted customers😊

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

I've enjoyed working with Veterans United. A great bunch of people that made my loan process a breeze. Thank You

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

4.5 out of 5 Stars
Would Recommend

I have to say the people assigned to me were excellent. Especially Zach and Julie. Process was delayed occasionally and both were always available and ready to help regardless of the issue.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

This is the second time that I have used Veterans United. The first time was with a cash back home refinance to remodel a home that I sold and the second time was to purchase a new home. Felt just like working with a brother in arms while serving. My loan officer Nick Haller and his team(Audrey and Phoebe) made everything simple and easy. Felt very relaxed and never stressed during the entire process. Nick's team offered assistance with everything from the home buying process, choosing realtors, finding movers, setting up utilities, to offers for security systems. Would recommend to anyone even considering and wonder if its even possible to find better customer service?

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

0.5 out of 5 Stars

We were referred to VU and Cara Musick by another Veteran who had used these services and had a great experience. It is unfortunate that we cannot relate. Our experience was horrible. The amount of stress this put on our family was ridiculous and unnecessary. When asked how our loan ever made it through underwriting, we were told "it's simple human error". When I asked why the error wasn't caught by some sort of quality control, I was told "the entire team missed it". The service we received was completely unacceptable.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

VU works for you. They streamline the process, obtaining and uploading documents is easy.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I would 100% recommend Veterans United to veterans. They are all very patient and answer any questions that you may have. I had a truly wonderful experience!

headshot image of Brian Feldmann

Loan Officer: Brian Feldmann

NMLS# 2136070

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

More Reviews

See all 401,566 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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