Thank everyone for their help.
Our biggest concern was with the underwriter asking for things last minute with very little time to fix.
Brandon went above and beyond with everything that normally would have mattered but our safety is extremely important.
I really enjoyed working with Veterans United overall. I would absolutely work with them again in the future, and would svelte recommend them to any other veteran looking to buy a house!
I had a wonderful experience with Loan officer Mr. Karl Bakker and his Team. They were knowledgeable, very pleasant and respectable, kept me informed of the process every step of the way, and were prompt with responding to my inquiries....simply did an outstanding job from beginning to end. They are HIGHLY RECOMMENDED!!! THANK YOU FOR YOUR SERVICE.Larry W.
Flood insurance was annoying and frustrating all around. It held the entire team up. Team worked hard at it. Underwriters and resources needs more experience, knowledge and training to process through those issues. Underwriters seemed slow and dragged their feet to close. The to-do lists got extremely annoying. Seemed we were updating and redoing alot of paperwork that have been done already. The team stuck together, communicated very well, and got this long project finally done. Thanks Team!!
Chris Hill is, without a doubt, the man. He was awesome to work with and Veterans United was the right company to go with to secure my VA Loan. Glad I reached out and very thankful Chris and his team became my team. Chainsaw Math!
It was a pleasure working with all of you thank you so much for everything that you have done for my family and I
A great experience I will recommend to any veteran
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I enjoyed working with the veteran United I wish each and everyone the very best I hope y'all have a lot of excess thank you all very much everyone was great and professional in what they did and was willing to help someone that don't know much about computers they made it a lot easier than it could have been
Paul Prost and Maggie from the Loan Coordination team presented inaccurate information on several instances. After communicating our concerns Paul reassured us on documents that we needed in order to close and be funded. That information changed due to "his oversight and sincere apologizes" after we already planned to disenroll our child from SC education system and transfer her, with no consideration to the domino affect his oversight strained our family and my sanity. Maggie communicated with me in the absence of Whitney and did not even know my spouse and I were 100% disabled veterans and exempt from Florida's state property tax, plus over stated our closing costs by $23,000. Even after information was verified at lower original estimated closing cost amount (approx. $15,000). I was also asked where I'd come up with the $34,000 by both, Paul and Maggie. I asked them to double check our file and contact me with the accurate closing cost number. They provided me with $24,000 approx. Ultimately we paid almost $4,000 in excess, and are now waiting on our funds to be returned from the title company based on this inaccurate information.
Very punctual and definitely walk you through every step. The online portal was very easy to use to be able to upload documents and see the next steps without asking what to do.
The whole process was so efficient and smooth. I can’t say enough about my whole team. They were amazing and very professional.
My wife and I are extremely overjoyed with Veteran United performance. After our first home we could not use anyone else but Veterans United for our second home purchase. Andrew Becketts team is the best at making the home buying experience seem easy.
Great group to work with, very professional
