The only thing that shocked me was that we were approved for a certain amount and then learned the closing costs and loan origination fees were almost $20,000. Which made a big difference in our loan cost, which leads to a higher payment. No ones fault - just the times we are in!
It was a pleasure to work with Brandon as well. The entire staff was helpful from beginning to end. I would highly recommend to any veteran searching for a home loan.
Mallory our Loan coordinator was my go-to for a large portion of this loan process and can I tell you she was on it!! Every single time.
Every time I called or sent a text she responded swiftly and with language I could understand, being my first time buying a home.
Mallory for CFO!!!
She made this process so simple and eased my stress with kindness, and understanding, coupled with a tone of being a friend 🙏🏾 during our chats about everyday things. I salute you, Mallory!!
This was an amazing team of people that genuinely care about helping someone. They never failed to do all that was needed and helped me through the process. Well studied and informed about all topics during the entire process. I am proud to say that if it wasn't for this team I would still be struggling to buy a home. Thank you all from the bottom of my heart!
The entire staff did a fantastic job.
Veterans United should put on a clinic for everyone in the customer service industry #theyarebetterthanyou. Hands down bar none the best company I’ve ever worked with. Both times I’ve used them have been phenomenal. Shane, Addie, and Bianca are all top notch! #thesearchstopshere #useVerteransUnited
I am amazed at how easy it was to purchased our new home through Veterans United! The process is streamlined, organized, and stress free! Our loan officer was 100% committed to us and communicated on a regular basis. Also, our loan officer put us in a position that allowed us to close early!!!
We love our choice, and will be choose Veterans United again.
It was a learning but a very pleasant experience thank you
The words do not currently exist in the English language that would allow me to properly express the deep and profound amount of gratitude I have for the team I worked with to get me into my new home.
To PHIL STROESSNER and your team I want to thank you for your outstanding service. This is my 3rd time with Veterans United and I will do it again. I will recommend to anyone looking for a fast,easy and great service.
Hector Santana
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This company is absolutely amazing. They are extremely knowledgeable and resourceful! I am so happy that I found them during my home buying experience. From start to finish, hands down a 10/10!
So easy and step by step. Nothing hidden. The hardest part is the underwriter. Still not bad at all. Great company to deal with.
We are so blessed to have this home! it checked all the boxes. May the Good Lord bless you and all your efforts!
I waited a long time to become a home owner, the team made me feel like family. I was kept up to date about progress that was made, and the process was smooth. Thank you Veterans United, I will gladly refer you to anyone.
I would 100% recommend veterans united. This has been a tough time the last few years dealing with landlords and such who ask you to leave due to them wanting to sell last minute home buying was on my radar for awhile and the whole team from tate Unruh to Heather vivone and even Bailee all helped out as well. Especially considering I had 2 other lenders who were not able to fund me and get things through Veterans United was there for me as Veteran and someone who works as a tow truck driver and is also part of the first response for local pds. My loan team was able to reply promptly and accurately and confidently through text and or email depending on what was more convenient. When it came time to sign and put everything in writing and make it official there was not as many signatures as there typically are due to a lot of the electronic signings I was able to do online. They are amazing and I will be forever grateful. TATE YOU ARE AMAZING!! and to the rest of the loan team think you so much!!!
