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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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372,251

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 372,251 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great job! Everything went smoothly; no problems!!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Well I must say it was long process and it was getting frustrating when I first started. That's when the team stepped in and ease the situation for my wife and myself. Now we are both happy. My wife wants to decorate as any wife would like to do. My dog and I are going to chill in the back and catch some sun rays. Thanks again for your Service.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Jamie and the team at Veterans United provided excellent customer service and was always available whenever I had any questions or concerns!

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Josh and the whole veterans United team cares for each family and gives their heart and soul into each transaction. We have bought many houses and will only use Veterans United.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Quinton D.

Wonderful experience and I would definitely recommended Veterans United to my fellow service members. Semper Paratus!!!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

I simply will not even consider another mortgage lender. This was my second purchase through Veterans United and I couldn’t be happier.Nothing short of exceptional service from all team members throughout the entire process. You truly get the feeling that they care, because they do.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

There was a lot more involved in buying a house than I expected! This team was wonderful at holding my hand through the entire process! GO TEAM!!!!!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Fantastic crew!!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

3.5 out of 5 Stars
Would Recommend

Super process. Thank you for helping us buy our forever dream home!!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

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5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Chris Draffen and Kara Truitt did an outstanding job walking my wife and I through the home buying process. Chris and Kara also worked with our realtor in North Carolina to ensure paper work, inspections and time lines were met. And "Yes" I would recommend VA Home Loans and Chris Draffen!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

The most outstanding team I could have ever worked with was Veterans United. Tommy Hellar was hard at work through the whole process and no stone was left unturned. Tommy Hellar was there along with the team for my every need? Nothing was left undone very professional. I am very grateful, and now understand what a real home buying experience should definitely be. Ill be referring you forever . This as a great service to all the veterans I come across in the home buying market. God bless you all, thank you so much.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
Photo submission from Brittany B.

I had no idea how easy it was to buy a home. As a first time home buyer, I thought the process would be long and tedious but Joe Ferling and his team made it simple. Joe would stay on the phone with me to answer all of my questions and he always stayed positive and cheerful. He kept me in the loop when things were moving forward and let me know what to look out for. Everything is done online, which I truly appreciated. The list of To-Do's was also very helpful. I will always recommend Joe to my friends and family. Thanks for all of the help!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Veterans United as a whole was great to work with. I enjoyed the whole experience even when things got frustrating the tea m was right there. But I will say there is too much paperwork

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

More Reviews

See all 372,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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