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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,329

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I just am super grateful. I cant thank everyone enough. My first house. Its surreal!

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Working with Veterans United is the best decision I made to buy my new home. Their team of professionals are some of the best people you could ever work with because buying a home is one of the most stress inducing events in most people's lives. The VU Team had open communication and offered multiple ways to contact them - I always heard back from someone in less than 12 hours for my inquiries. Their patience, kindness and compassion showed that there are actual humans behind the process and not just folks trying to get a sale or get your money. They want not only your business but also your satisfaction because they didn't want to add to the pain of the home buying process. As a Service Member, having loan officers that are familiar with the VA home loan is always a plus as not all companies are comfortable navigating that procedure.The myVU site was an amazing portal that gathered all your information and walked you through step by step of where you were in the process and what needed to be completed. If you had a question that initially was not on that list, the team would review your inquiry and make it a "to-do" with details - a truly great experience. It also had all the contact information for your loan team in one place, so there was no need to dig through multiple emails to try and find a contact. Any time you got a new "to-do", it was followed up with an email so you didn't have to log in daily just to see where you were (unless you wanted to because seeing all how close I was to buying the home was energizing to me :) ). The Concierge recommendations were tailored for your specific home and reflected what was actually in your area - it was a great service that elevated the home loan experience.I can't stress how easy this was. Even after our first home had an issue that required us to back out of the contract, all the information was updated and reflected on our new home with no break in service. myVU updated the address and the conversations continued as if we were in the new house all along - super painless!I will definitely be sharing my experience and referring other Service Members to utilize Veterans United for their home loan.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Definitely will recommend Veterans United to my fellow Vets. Thank you for all you do!

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Great work VU.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

VU knows their business exceptionally well, and has the VA process down to a science. I can't say enough good things about their staff as well.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

If you are a Veteran, and looking for a house, Veterans United home loans is the only place you need to go! They found us a VA realtor, walked us through all the paperwork and helped us on the closing of the house. I personally would ask for Zach Kieffer and his team, they are an amazing group of people to work with! Easiest buying experience on such a big purchase. Highly recommended!!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
Would Recommend

I would recommend home buyers to shop around for better interest rates. It's sad how this much is charged in interest for some veterans who only live off their VA disability compensation. They should not get similar interest rates for someone who has a good paying job, and not disabled. Just being "helpful with the process" is not good enough. Being "helpful with saving veterans money" is greater.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Thank you Josh and especially Max for being amazing throughout the entire home buying process. My home purchase was as is for sale by owner and my first ever home purchase. My team was with me every step of the way through every uncertainty and answered all of my questions, big and small. I will definitely be using veterans united again and recommending them to

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Tony Thank You for all your help and support; I have used Vet United for 3 homes, sold one and will definitely come back for a 4th time if I upgrade and buy another.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

They are amazing and don’t second guess the process. If they say they have you and can make it work believe and trust the process.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Brice was very patient with me throughout the process and knowing myself, that's very hard to do.
He followed up on all questions and concerns in a timely manner and was very helpful with the entire process.
I am extremely happy with the service and my team of specialists.Gratefully
Khadija ⚘️

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

The Veterans United staff and Team are the right team you need on your side to guide you on the home purchasing process. This team will take care of you and assist you the whole way. Outstanding team that made our home buying process as painless as possible, words can express how thankful we are of them for making our family complete with a home finally. Thank you all for all you do.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Veterans United helped make this process simple and worry free. I would definitely recommend them to anyone looking to purchase a home.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

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3.5 out of 5 Stars
Would Recommend

Veterans United is a great company to work with. They take care of a lot of the hassle for you that ones with buying a home. It’s important, however, that agents representing Veterans United do not treat these veterans as if they don’t have time for them, like Windsor did. Very displeased with his service, mainly his attitude. The rest of his team was great

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

The entire TEAM was exceptional. I feel blessed to have had such a remarkable team assisting me. I felt they were truly happy to help me. I was experiencing outside stressors during my home purchasing process, so I genuinely appreciated everything they did to make this process smooth and uneventful.
Jennifer Heard was very patient and helpful. Thank you to the entire TEAM.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I was very impressed with Veterans United after hearing how long and hard it could be going VA loan my experience was a blessing things moved so fast I was at times scrambling to complete my checklist everything was clearly explained and we closed on time given . Nothing but positives I am so grateful

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

The team at Veterans United were exceptional throughout our process from applying to closing! The Loan Officer (Tommy) extremely responsive, knowledgeable, and informative. They responded to all requests either immediately or in a very timely manner. Very professional team. The Loan Coordinator (Mason) ensured that we understood all of the underwriting process, helped us resolve issues, and communicated effectively. I would, without hesitation, recommend Veterans United to any homebuyer!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I would wholeheartedly endorse Veteran’s United. They are professional, fair, and and very attentive to the needs of their clients. This is the second home I have purchased with Veteran’s United and wouldn’t have it any other way.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4 out of 5 Stars
Would Recommend
headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Veterans united has been outstanding questions were answered. Very helpful throughout the whole process.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

More Reviews

See all 416,329 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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