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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 401,653 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Philicia Pringle

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Greetings fellow Veterans and their families.
My name is Nick and why wife, Chelsie, and I just bought a house in the Chicago suburbs with the help of Veterans United, mainly with our Loan Specialist, Jerry Simons. Jerry is, honestly, one of the best at his job in the business. He helped us through this process from start to finish and answered any and all questions, concerns, and was honest and knowledgeable. He was up front and courteous and didn’t beat around the bush or try and fluff up things or make something seem better or worse then it was. I was nervous going into this whole process because borrowing hundreds of thousands of dollars, especially during the height of the Covid-19 crisis, was a daunting proposition to my wife and I; however, we were sick of renting. Spending all that money each month and having nothing to show for it was brutal. As a Marine Corps Veteran, I know what hard work and dedication looks like and Jerry, along with his amazing assistant Taylor Fruits, are the embodiment of those attributes. I truly cannot give them enough accolades to equal the job they did. I would highly reccomend any Veteran that wants to own their own home to call up VU and ask for Jerry Simons. I am a real client of VU, I didn’t get any type of gift or discount for writing this review. He did such a great job I felt compelled to let everyone know. I have already given some fellow Vets that were thinking of buying a house his number. I can’t thank Jerry and Taylor enough. If their office wasn’t so far away I would have brought them donuts and coffee each morning for a week we are so happy and grateful! I wish Jerry the best and I write this endorsement without pause or and doubts because I now own a beautiful home in Northern Illlinois.
Sincerely,
Nick and Chelsie

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Every member on my team was outstanding. They all definitely made a big difference for me and helped me with every question and any concern.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

4 out of 5 Stars
Would Recommend
headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
Would Recommend

We missed Joe during this loan transaction. But, Alyssa did a great job as well. We have trusted and relied on Joe for years!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

3.5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

This has been the best experience of buying a home I have ever had. I wish I would have used VU when buying my earlier homes. It’s not just one person that you’re dealing with. It’s a whole team of people that are highly trained in their Field of expertise. I will never use anyone else to buy a home. Love them!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
Would Recommend

Sarah Snofke was very good and instrumental in pushing my settlement forward.
She made me feel comfortable dealing with her. I would give this very professional young woman a perfect 10. Things seemed to move more quickly after she stepped in.
Thank you Sarah Snofke 🥰

headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

I truly cannot believe how easy this entire process was. I decided to purchase a home when my rent continued to increase. I wasn't sure if I could afford it, but I was excited to learn how doable it is. The entire Veteran's United team made the process easy and very manageable. I whole heartedly endorse Jon and his team!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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4.5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

Thanks you for getting me in my new home♥️

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

It was a very stress-free experience. The entire staff was proactive and kept the process on track, solving problems with a minimum of involvement from me.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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