Thank you all for a great home buying experience. Everyone from the loan team to my real estate agent exceeded expectations and always made me feel like I am a priority. Buying a home can be overwhelming, but it was an easy process with Veterans United.
We hit some roadblocks with previous home buying attempts, but our Veterans United Home Loans team got the job done. Always up front and honest about everything that might become a hurdle and helped us navigate the entire process almost effortlessly. We can't thank them enough! We are now in our dream home!
VU helped out in a pinch when USAA let me down, I would 1000% go through VU again if I ever needed to purchase another home.
From day one felt supported and provided with fact-based, accurate, information. Were led, step-by-step on what to do and informed of what to expect. Every member of the team were a joy to work with and each member performed their duties amazingly well. Was able to go from first contact, to finding perfect home, to closing quickly. Not months but, pretty much, a month - start to finish...and there was a lot of "to-do's" but, especially Aaron Thomasson talked us through each step until everything was done and we were ready to close.I would recommend Veteran's United to anyone looking to buy a home. Aaron Thomasson is "the man". A real asset.
This was my 3rd and hopefully last home purchase finance with VU. Flawless x3. Funny antidote as I was between VU and another lender. Other lender warned me about doing business with VU and how potential sellers would not accept my offer. Hogwash. Funny thing was VU was able to spin up all the necessary documents and approvals while other lender was too busy worrying about winning my business. VU got my business again. Communication is top notch, web portal easy to use. My loan officer as well as coordinator instant response to text and email.To anyone reading this , I can not give higher praise.
The process was so great. Never felt left behind.
I'm admitted a woefully ignorant and naive individual. I can be rather clueless in a lot of situations. That being said this process was made more bearable with the thanks to the hardworking staff at Veterans United. Thank you all very much!
Veterans United ensured that we as buyers were happy with our purchase and answered all questions along the way and we had ALOT!
each person did great in there task especially since i couldn't talk on the phone they adapted to my situation and made it a smooth process. even when i couldnt get certain info needed they said no problem i will get it and accomplished the mission, veterans united truly have our six then any other organization claiming to do so like the VA, thank you for making my families dream come true my team was a pleasure to work with.
The only issue we ran into was the HOA paperwork not being submitted on time. Which wasnt veterans united fault. Getting a final closing date towards the end was a little bit of a rollercoaster but veterans united helped us as much as they could. Now the only issue is getting ahold of the HOA. But veterans united themselves were wonderful.
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I think everyone was very efficient.
The underwriter Selina was outstanding in ever way possible. Allison Basnett was so easy to work with made so less stressful.
Jennifer (my real estate agent) was absolutely perfect. And I professionally have a crush on her.
Matt and his team was amazing during the process.
A few years ago, my credit took a horrible blow. I didn't think it possible to get a house again. However, i worked on my credit, and reached out to Veterans United where we met a team of folks that worked with us from start to finish. We literally thought we would need to wait to find an affordable home. I want to thank Aaron & Mallory for working a miracle! They are both so very knowledgeable, professional, patient, and caring. They got this closed in record time i say! My case was a bit unique...We also want to give a huge thank you to our agent. We spent several months looking for homes. Lisa Boren was absolutely amazing! She is genuine and absolutely phenomenal at her job, very professional, extremely patient, and very honest. We received updates, if we wanted to see a home, she had great suggestions for others that met our needs. Basically we are happier than a pig in mud! Thank you Veterans United! LaDonna and John Bunch
