You folks are awesome. Very nice and caring.nolagable and get the job done.
What Can I say but, AWESOME! Veterans United was such a wonderful company to work with! My loan officers Joel and Chris we're always professional, polite, and courteous! They were very Knowledgeable and we're always ready to attend to any questions or concerns I had and the process went really smooth because I stayed on top of my responsibility in the process and they stayed on theirs. I highly recommend Veterans United to anyone! Thanks Tracy Riba, my awesome real estate agent, for referring me!
The process was smooth! This team was so helpful and really delivered! Ryan, Bailee, Matthew B and Current Smith are also pleasant to work with. I highly recommend Veteran’s United!
I'm here as a witness that Veterans United is the truth. From absolute start to finish they were there. I never had to contact them for anything, because they were right on top of everything, and one other thing I liked about the process is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3. GREAT PEOPLE!!
Very poorly explained the amount of loan after closing costs
Response from Veterans United
Hi Charles,
Thanks for sharing this. I’m really sorry the final loan amount and how closing costs impacted it weren’t explained clearly. That’s the kind of information that should be laid out in plain terms, especially when you’re making such a big financial decision. You shouldn't be left guessing or trying to piece it together on your own. I know how important transparency is during the loan process, and I hate that we fell short there.
Feel free to reach out anytime at 1-800-212-5200 or email me at ClientAdvocate@vu.com. We're here Monday through Friday from 9 a.m. to 5 p.m. CST, and I’ll make sure your concerns are heard.
Their support was on point. They were available always and took off everything.
We are very thankful for the work that your team did.
I have already told other veterans building and buying to look into yall
Steve and Shan are a great team to have behind you as you seek your first or your fourth VA home purchase. We are grateful for this team at VU that we are beyond thankful!
The team there was awesome and helped me through the entire process making it as easy and painless as it can be purchasing a home. They took the time to explain things to me and made me realize that I had the right company on my side during this process. I got my new home and can't say enough great things about them! You guys rock!
Veterans supporting veterans is awesome and immediately gives family vibes. The experience with the entire team was helpful, detail oriented to get the process completed, and even shared some stories and laughs. I salute you all for a pain-free process to land the house that checked ALL of our boxes! Thank you for your support!
Great job by Jackson and his entire team.
