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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,139 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is the third time I have used my VA loan and this was by far the best experience I have had. The team I worked with was great! The process was smooth and easy. I would definitely recommend Veteran's United and Marlon and his team to anyone looking for a loan!

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Roland M.

My experience with Veterans United was the best deal I've done in a long time.They assured me from the beginning even though I was skeptical about my possibility of obtaining a VA loan since I'm retired.They worked with me through out a complete successful closing.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Ellen was amazing and so helpful. So I have to give a special shout out to her!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I have had a great experience with Veterans United from start to finish on both my original loan and the refinance.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

The Team made this the best homebuying experience I have ever had. They made sure every detail was taken care of, and I knew the next step. Highly recommend Veterans United.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend

Jen was an absolute rockstar! She went above and beyond to support me throughout the process, patiently answering my questions and offering words of encouragement when I needed them most. Her expertise and positivity made a daunting experience feel effortless. Even after the deal was closed, Jen continued to check in and ensure I had everything I needed. Her dedication and genuine care are truly exceptional. I'd highly recommend Jen to anyone - she's a game-changer!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Wonderful experience working with everyone! Thank you for making it easy on us!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I almost gave up and stopped the whole house buying plan twice and it took almost 6 months to complete the deal but lance would keep me from quitting and we finished the race and closed 3/10/25 A big thumb 👍 up to Lance,Halie,Landon ,Michel and real estate agent Mary A Thank you all for your work

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend

My first house was something I thought the VA would never approve and they did. When you have lost hope then VA team finds the light at the end of the tunnel.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Amazing team, everything went so smooth I have literally nothing to complain about! Thank you all!

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Great job! Quick service and flawless closing transaction

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

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5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I really felt like I knew Kevin for many years prior to talking with him. From day one to the last day, it was a pleasure having a friend on the other end.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Would Recommend

There is no doubt what VU is the #1 Veterans Lender. The team from the first person you call, to each team member to the underwriting team works hard for you. If there is a way they certainty make a way. Way to go VU!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Daniel was very helpful and always answered promptly. Highly recommend to use him.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

All was quick and easy

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

More Reviews

See all 424,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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