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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,051

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 421,051 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Use them! Great process and cannot recommend them enough!

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend

Everyone who helped with the home buying process was phenomenal! I couldn’t have asked for anything better!

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend

Everyone that I worked with was outstanding. I had a bit of a stressful (for me) situation and they were incredible. This was so seamless and I credit that solely to the team I was given!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Could not be happier with my Veterans United team and the work they put in day in and day out!!! Highly recommend!!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loved my first home buying experience. Every single person I dealt with helped me to the fullest against from Ty to Amanda to Gabriel to Zach. I am very grateful for them and they made the experience smooth and easy ! Even closed early !!! Thanks a million ! This veteran never thought owning a home was possible I thank God first and foremost and each person that made it happen!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Over Bryan And Jacob were in it. I could not have asked for a better group of people to work with. It was like working a group of friends. I really appreciate everyone helping us get through this and making it possible.

headshot image of Jacob Henricks

Loan Officer: Jacob Henricks

NMLS# 2605978

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Wonderful experience. The entire team was great. They were there every step of the process.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Very responsive and great rates to match the great service!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

This is the third time that we have used Veteran United for our mortgage needs. One was a refinance and two were new homes. We have never had any issues dealing with this team. All three processes were stress free and any time we had questions the response time was amazing. They are professional, friendly and passionate about the services they provide. We would not hesitate to recommend Veterans United to anyone.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Andrew N.

I would absolutely recommend, have and will continue to pass along Max and his team to fellow Veterans.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Va was great to work with alot of paperwork but helped me through it all even with all the emails and downloading all the information great team shout out to Chase Lyles

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

Thank you Veterans United Great job

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

3.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The whole experience was delightful, I truly believe it was made that way mainly due to the professionalism of the team that was put together seemingly just for me. All my team had concise, I never needed to ask for clarification on anything they explained from A-Z the total process.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

I appreciate everyone involved because everyone worked so hard in helping close on my home. I definitely felt that they were rooting for me from day one and made felt like they were in my corner. Mike Wilson and and the lending team was awesome because they were upfront about everything. My Real Estate agent Michelle, was great to work with. She definitely didn't hesitate to call me and inform of anything good or bad. Lauren was also great from the concierge team. She did an awesome job by checking up on me and seeing if I needed anything. The whole team definitely demonstrated true professionalim and me me feel at ease. Thank you all and I wish you all great success.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

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5 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend

I asked a couple different people when we started looking for a home again if I could use a specific realtor. The question was usually disregarded. So I ended up using who was provided by VU. Tom and Phyllis were exceptional. Showed up rather late to the closing. But none the less showed up.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Ryan and Emily treated me with respect and professionalism.
Thank you.
Victor Jenrette

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
Photo submission from Andrew M.

The whole process was easier than what I thought it would be. When the loan specialists would ask for something as long as I got it to them in a timely manner it all worked out well! Everyone I dealt with were polite and knew that this was our first time of trying to buy a home and they were patient!!! Absolutely LOVE LOVE LOVE our VU team!!!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Great team win for VU family. Ross is normally my #1 call but this time I made the error of going with my mortgage company who ghosted us half way through. Appreciate all VU does and especially Ross and Jefferey. VU just closed on one of my friends houses in Alabama (Bryan Orr) who I recommended. Keep it up team we appreciate you making these choices easier to handle

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Just upset the seller dropped the ball on a few things but overall I’m happy

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Thanks to the veterans United team my home buying experience was a lot less stressful than it could be. Everything was made simple and easy to complete thanks to people like Paige and especially Cole. I highly recommend going through Veterans United.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

More Reviews

See all 421,051 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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