Literally wouldn’t have my dream home with out Chris G, Ben S, and Landon B. I owe them everything.
It went amazingly well and easy going!
It seemed like things came up on Friday and we couldn't get ahold of anyone who could help until Monday. The team didn't like answering calls or responding to messages.v
Response from Veterans United
Hi Mark
I’m sorry it was hard to reach someone when you needed help. I know how stressful it can feel when things come up late in the week and you’re left waiting through the weekend for answers. That’s never the experience we want for anyone we work with.
Our team is in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time, but we’d really like to look into what happened so we can see if there’s a way to improve how we communicate in situations like yours. When you have a moment, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com so we can talk through this directly.
Asli was great! She had solutions too problems with our seller that definitely helped get over hurdles that would have delayed our closing. We closed on time and in the end it was because Asli went above and beyond to stay on top of the loose ends and get problems resolved.
Ross Mclanahan and Anna Lower and Justin Sutton were the ones we dealt with during the process of getting our home. Anna has taught us some very important lessons on how to build and maintain our credit score that we will be continuing for the long term, she made it so easy even a caveman could do it and she was wonderful through the entire process. Ross will shoot it to you straight from the get go and keep you on a steady line to success. He has been our rock during this process and we have relied on him heavily and we truly appreciate everything he has done to get us into our home. Both Ross and Anna are impeccable people both very professional and equally personable with their clients and I could not have hand picked better people for us to have. Justin has been wonderful also, we did not have as much time with him as we did Anna and Ross but if you have a question he will do whatever he needs to do to get you the answer and he almost always answers your call on the first ring. He made it so easy to get ahold of him and finish the last of our to do list. 10/10 I highly recommend this team! Thank you veterans united for all that you do and stand for!
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Quick and pain free! I always heard how stressful buying a home was, and as a first time home buyer, I can't say I know what that's like working with veterans united. A job well done!
The entire process with Veteran's United was incredibly simple and fast. There were no questions about what was needed and when it was needed. Bryan Kay, the loan coordinator, was able to keep the work flow moving forward with little or no hiccups. It was a very smooth operation.
David was great
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Best team I have ever worked with
Veterans United worked well with me the whole time to help me get the home I wanted and the lowest rate. They always returned my calls, communication was great.
Courtney was absolutely wonderful to work with.
Always seamless and stress free!
Mostly a smooth process, very knowledgeable and helpful team to walk you through the whole process.
It was the most satisfying experience purchasing a home with Veterans United. Jon Beahan team were so supportive and every step was easy to understand!
