The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
Exceptional service from everyone involved.
I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!
Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
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The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
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Awesome
My team was great and got ahold of me when they needed and answered my questions thoroughly.
Awesome


