I had an excellent experience with Veterans United. As a first-time VA homebuyer, I was nervous about the process, but they made everything easy to understand and guided me every step of the way. The team was incredibly helpful, responsive, and patient, answering all of my questions and making sure I felt confident throughout. I highly recommend them to anyone, especially first-time homebuyers!
This experience has been amazing. Everyone I’ve worked with from start to finish has been so knowledgeable patient genuine and kind. I am so grateful
If someone is borderline on approval then the appraisal should be held off until approval. People with borderline applications can’t afford to waste money on an appraisal that goes to waste if they’re not approved. During the closing process no one told me what I had to bring. I had to contact the title company to find out they needed a cashiers check. Alex was great. Beth needs to do a better job of acting like she cares. But overall, I know they had to work hard for my approval and they got it.
I would have easily given a 10 but things went a little close to the wire for me at the end.
I would have much preferred that the underwriter request all the info they needed upfront instead of spoon feeding their requests during the entire process right up to 2 days before closing. There were some miss communications concerning closing dates that may have contributed and I am convinced they were on the realtor and closing agents end. Over all I thought Dylan and the entire team performed nearly flawlessly. So yes I would highly recommend..
Crystaline, Jenny and Megan made this experience alot less stressful. They kept me engaged in the process, but never overwhelmed me with things on the "to do list". When I had questions they were always easy to get a hold of. Always professional, extremely knowledgeable and always very friendly and easy to talk to. When we closed the agent from the title company was surprised at how quickly and efficiently the paperwork went. If I move again I'd want Crystaline an her team.
Process was easy, they took care of everything and gave me regular status updates to keep me in the loop.
Brad and his team, Kathy, Camron, and all the others did an awesome job, really went above and beyond to ensure our closing. True professionals.vr,
Ricky Mathis
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I have used veterans united for the purchase of two houses. Excellent hands on service from not only my immediate agents (Austin rapp and Colin Vaughn) but I was assigned a concierge and the underwriter was phenomenal!
The loan officers were outstanding, the underwriters created unnecessary delays, the concierge did nothing for me
My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.
Ty and Amanda were very professional and communicated through the process with all updates and answered any questions as they came up.
I had a great team to assist in processing my loan from the initial application through to closing. Everyone was responsive, knowledgeable, and kind. I couldn't be happier. Thanks!
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Thank you all for the outstanding work on buyer my home.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Amazing so easy and very helpful with everything!!!
VA team members really went far and beyond to he me get my house they were very patient and professional with everything they had to do to get me approved I'll always be greatful and I will tell anyone if you are a Veteran go VA to get a home. 👍❤️
The whole team that we worked with was absolutely amazing!! When things started getting stressful they were there to help us get through the process and get our very first home!!
