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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

John Parker and the entire team at Veterans United made the whole house buying experience smooth. No unexpected surprises. They had the answers to any questions and guided me through the process with professional expertise. I would use them again and recommend them to any veteran who wants to purchase a home.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Josh, Alex, and Drew were awesome from beginning to getting my condo approved to closing the deal and getting me turned into the "owner" of my condo! Could not have done it without them! They were great!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

I want to especially thank Ben Choi and Caytlin Whaley. Your remarkable service to me was so appreciated beyond words! Some circumstances that I struggled with during the home buying process waa confusing, scary and simply frustrating. However, these things were of no fault to you Ben or Caytlin or even myself and you both encouraged me to keep going and not to
give up and I really wanted to several times. I truly learned through this process what's truly meant for you is meant for you, and what isn't is not! I ended up with bigger and better blessings! Thank you Veterans United for making a hard thing not so hard!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veterans United offered multiple services which allowed my homebuying go really smoothly from finding a realtor to closing.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
Photo submission from Felix J.

Could have done it without my Team!
Team Kait & Team Katie

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

From start to finish, Jason and Megan were absolutely incredible throughout my home buying journey with Veterans United. Buying a home can be overwhelming, but they made the entire process smooth, supportive, and stress-free.Jason was not only knowledgeable and responsive but also extremely patient in explaining every step of the mortgage process. He ensured I understood my loan options and what to expect next, which helped me feel confident in every decision I made.Megan was equally amazing—organized, attentive, and always one step ahead in making sure my documents were complete and submitted on time. She was quick to answer questions and kept everything on track, even when unexpected things came up.What I appreciated most was how both Jason and Megan made me feel like a priority. They treated my home purchase like it mattered—not just another file in a stack. Their professionalism, kindness, and dedication truly stood out.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend

The loan requires things that are not needed when they send the appraiser out and creates a hassle that the home owner has to a free to fix before the sale even if the things they want fixed are going to be fixed by the buyer after the sale was complete.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

I am a United States Navy, Gulf-War Veteran and I, at 57 years old just closed on my 1st home thanks to Veterans United. I cannot thank them enough. They took complete care of me. Their honesty, support and transparency was nothing short of amazing and made the complete process relatively quickly, error-free and seamless. Shout out to Kelly, Jered, Amanda Stuard (The best real estate agent in the Carolinas!) Blair and the entire Veterans United Staff that played a part in the process with me and had a hand in my success with purchasing my home. Thank you all sincerely, I couldn't be happier with my beautiful home. I highly recommend them to all of my Veteran brothers and sisters in search of a home, Veterans United are the absolute best!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Everything went extremely well from start to finish!!!
The communication was timely, efficient and professional!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Smooth process and love the portal!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
Photo submission from Larry B.

Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Ta’Tianna, Justin, Joedi, and the whole team were absolutely amazing.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend

Tim and his team are absolutely amazing and helped so much with the whole home buying experience! Thank you all so much for all of your help!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
Would Recommend

Being in a stressful situation and not understanding the underwriting process nor having any knowledge on what I should ask to get answers to my questions made it difficult to feel in the loop. All the staff was patient and very helpful, but a guide on what exactly you have to break down and figure out the numbers would have made the situation easier to handle. I know I was not the most polite person during this process and I apologize for that.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

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5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Heather and her team are an amazing group of professionals that truly care about family’s and the community!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

They helped me every step of the way. They kept me informed and made the whole home buying process so easy. Highly recommend Veterans United.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

They have a great team, went above and beyond to help me and my family!

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

More Reviews

See all 428,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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