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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,930 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,930 unfiltered reviews

Starting on Page 3616 of 14,931. Return to Page 1

5 out of 5 Stars

Very thankful we had Zach as our representative! What a great person to talk with and work with!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Brandon Erwin

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Everyone was so helpful and knowledgeable. I have purchased homes in the past, but this was by far the easiest and least stressful. Thank you everyone at Veteran United.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Would recommend VA Loan team to anyone.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars

Extremely professional and respectful closing flawless.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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4 out of 5 Stars

I had a great team. Nicole knows exactly what she is doing and passionate and personable. Bettina was always there to answer questions and enjoyed working with her through the whole process. If I were to buy a house again this would be the team that I want!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars

Job well done

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

Another shout-out to Brendan for being so on top of things and always being available to respond to any questions. Thanks to him we were able to close earlier than we initially planned!

headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

A zero dollar down home loan was a pretty good Christmas Gift for 2022. Never would’ve expected the home buying process for a first time home buyer to go as smoothly as it did. I’m forever grateful for the team Veterans United put together for me to help me find an amazing home.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Steve and his team where amazing. When things got difficult they really came through and helped us to close on our 15 acre farmhouse. Couldn't be happier

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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Experience first-hand why 355,933 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

2.5 out of 5 Stars

If it wasn’t for Cindy and her entire team, including Kyle, I would be disgusted to be back with Veterans United. I think the world of Cindy and she is the best of the best at what she does and I do not have one negative thing to say about her or any of her team throughout the entire process. What I am saddened with, is that I have had 2 loans transferred from VU in the last month. The first one I understand, but my very first order of business with the new purchase, is a letter from VU saying that my loan is already being transferred. VU stuck out to me from their customer service, and Cindy and her team have always went above and beyond to compliment that. The first transfer has been a disaster. I was extremely excited to deal with VU again and have many of my questions about my Mortgage answered. I understand that transfers are going to happen and get it, but less than 2 weeks after closing, that’s how I am greeted as being a repeat borrower from VU. I’m aware that more often than not, a transfer of this loan is likely, but as my first letter so close to closing I was sickened. Cindy and her team, excellent as always. The rest of VU have just lost another borrower, and I’ll be sure to never refer anybody else to this company.

5 out of 5 Stars

I complained about it but, actually it was pretty easy getting all the “to-dos” done. Jake gets all the credit for the guidance thru this, great job man. Thanks again.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

EXCEPTIONAL SERVICE FROM KNOWLEDGEABLE PEOPLE .
GREG HINES , PERSONABLE AND PROFESSIONAL.
THANKS AGAIN

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

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