These people are AMAZING!!!! Walked us through the whole process.
Staff communicates well and are clear on needs and expectations. Very kind and willing to answer questions.
My wife and I are very thankful for Bill and his team. He keep took care of us through out the entire process. He answered all our questions
and made our dream a reality. We are truly thankful for all he did for us!
Emmett was so wonderful to work with, answered all of my many questions about the process and what everything meant!
That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false
Response from Veterans United
Hi Mark,
I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.
I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.
Sincerely,
Claire S., Client Relations Manager
The 3rd house I have bought and VU made it so easy. Everyone was super friendly and knowledgeable. Would definitely recommend anyone.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
They made it stress free and easy to complete and now me and my wife have our first home
Veterans united was great! Would recommend to anyone needing help through the process of home buying.
It's a process that takes some time and effort on everyone's part. They all did a fine good. Thank you very much.
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From your first call you are set-up with a team that will have your back and always be at your side throughout the whole process. Kelly and her team exceeded our expectations with the level of communication thought the whole loan process from pre-approval to closing. Any time additional information was needed from us Kelly or her team members reached out. Any questions we had Kelly the team were a text, email or a phone call away. Always prompt and never having to guess what was next or what the timeline was.
Process was managed efficiently with minimal issues, which were handled quickly. There was a whole team helping us to get through the process every step of the way. No ask on our part was too big or small.Would definitely use Veterans United again and highly recommend them!
They definitely do their best to get the job done!
Very friendly and knowledgeable. They were there for me every step of the way
We are so happy in our new home thanks to Veterans United!
Aaron Rand has been with me throughout my entire home buying process. I called Aaron many times with questions about my loan. Almost every time I called Aaron, nine times out of ten, Aaron answered my calls. If Aaron was busy helping other veterans and unable to pick up my call, Aaron called me back shortly after I called him. Never once did Aaron ignore me or decide I wasn't important enough to call back. Which is a rarity these days. I asked Aaron many questions and he displayed great patience with me. My questions were answered and I have nothing but, nice things to say about this man. Aaron is not just a great loan officer. Aaron is a great person. Thank you Aaron and thank you Veterans United. My son and I look forward to making fine memories in our new home
Whole process was smooth and mostly painless. Very happy with our first time home buying experience.
Our loan officer, Blake Thompson, and his team were exceptional — professional, friendly, patient, knowledgeable, and straightforward. We felt very fortunate to have them handling our new home purchase.
