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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,665 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,665 unfiltered reviews

Starting on Page 38 of 15,756. Return to Page 1

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

The best help anyone purchasing a house could ask for

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars
Photo submission from David S.

Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I love and appreciate everyone on my loan team. You all were outstanding! A special thank you goes out to Cody Smith. He was my champion and always had my back. Amanda, you are my warrior. Thank you all so much!!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Brian (and the whole team) was Awesome! Everybody was so supportive, so attentive and on top of their game through every step of the process... I couldn't have asked for a better home-buying experience!!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Kristine Santos

Loan Officer: Kristine Santos

NMLS# 1114919

5 out of 5 Stars

The team answered any questions that I had, they was upfront about what step was going to be next, the team was professional throughout this whole buying experience. I definitely would recommend any veteran to contact veterans united. The whole team done a wonderful job Thank you team. Kenny

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Derek and his team crushed it. I honestly can't say enough that truly captures how awesome my experience was with Veterans United as a whole. I will recommend VU ten out of ten times to any veteran looking to use the VA loan to buy a home.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Andreas N.

Thank you!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Seamless Home Buying Experience. Working with this team during my home purchase was a fantastic experience.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

The loan process was easier than I thought it might be - the team had everything well organized and kept in constant communication. The portal made it simple to find information and maintain documentation. I felt supported the entire time from first contact to closing.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

The whole crew made my first home buying experience wonderful and painless. Explained everything I asked and walked me through step by step. Great communication from everyone. I couldn’t be more happy with my selection.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Professional and fast!

headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

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Experience first-hand why 377,196 homeowners give us a perfect score!

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5 out of 5 Stars

Nichole, Brittany, and the whole team were absolutely fantastic to work with. They were always open with communication and made the entire process as painless as possible.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Working with Derek Russell was an outstanding experience from start to finish. The entire process was incredibly smooth, communication was always prompt and clear, and every question I had was answered quickly and thoroughly. I always knew where we stood throughout the loan process, which made buying a home much less stressful.What really stood out was how efficiently everything was handled. We were clear to close two weeks before our scheduled closing date, which speaks volumes about the preparation, organization, and hard work that went into making sure everything was completed well ahead of schedule.I couldn’t have asked for a better experience and would highly recommend them to anyone looking for a knowledgeable, responsive, and dedicated loan officer. Thank you for making our home-buying process so seamless!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Very prompt service, helpful and clear. Professional and kind.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Josh always makes the process super easy, always responsive, and great to work with.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Everyone at Veterans United was fantastic, but I especially want to recognize Heather Carmichael for the extraordinary service she provided throughout our home-buying journey.Buying a home is a major milestone, and purchasing one out of state after not going through the process for more than a decade felt overwhelming at times. Heather made the entire experience seamless. She patiently guided us through every step, answered all of our questions, addressed every concern, and was always responsive, knowledgeable, and supportive.Her professionalism, dedication, and genuine care gave us complete confidence throughout the process. We are incredibly grateful for everything she did to help us purchase our new home and couldn't have asked for a better experience. Thank you, Heather, for going above and beyond!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

I really appreciate the team I have had from the beginning. Daniel and Adam have been on point from day 1. I have had two new loans and 1 refinance with them and they have made it seamless. I would def. recommend having friends work with them.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

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