The team work and the communication was amazing, thank you all for making easy my dream come true!
First off, in no way do I blame my original loan officer, she went on maternity leave which I whole heartedly support. Unfortunately though, our new handler was not a loan officer and so seemed ill prepared for the remainder of the tasks. We also dealt with an additional FOUR other agents, all of which demonstrated an inability to come up to speed on current status/checkpoints and lack of knowledge regarding my file and answers to questions regarding the loan process. (One agent stated this was my first VA loan, which it was not).
The entire team was extremely helpful and timely in getting everything needed for our closing!
Jason and his team were persistent in closing this very unorthodox loan. Great representative of your organization. I will recommend him and will be a returning customer
The process was very smooth. Rob Hegstrom was attentive to every detail. I would recommend VU, and Rob to anyone looking for a quality VA loan completion.
I can not say anything bad about my experience. The whole loan team was truly amazing
I would give more than a 10 if I could!
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My experience with Veterans United was excellent, they are very helpful at every step, all involved in the process worked great as a team and overall I was overly impressed with all aspects of the process.
I would and most likely will recommend veterans United to other veterans that are wanting to buy a home, but just don't know how to go about doing it.
Veterans United is perfect for anybody in this position.
Special thanks to everyone that helped me along the way.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
Kenny and Zach were amazing to work with! From setting proper expectations to meeting anticipated deadlines, they made the experience enjoyable and stress free.
Zach and his team were awesome! They were very knowledgeable and answered every question I had quickly.
To be honest, the overall process was incredibly stressful and full of unexpected hurdles, but through no fault of Veterans United. Amy and her team did an amazing job from start to finish. Every time an issue came up, they were right there to guide me through it. Exceptional service under tough circumstances.
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Did go through some trial and error, but the team worked wonderfully with me and answered my questions and even explained future possibilities. I closed yesterday and got they helped me achieve something I never thought possible.
Mike and his team were professional and easy to work with. They made this process extremely easy and stress free. I would recommend everyone to veterans united off of my experience alone! They made everything easy to understand with this being my first home purchase and I never left a conversation confused. Thank you again for the help!!
We are so happy in our new home thanks to Veterans United!
