Zach is the best. Knowledgeable, patient, intelligent and, I feel, honest. He explained everything. Some things over and over. I enjoyed just talking with him and normal things like our dogs, families and life in general. He is so helpful during all the stress of buying a home while we are across the country from that home.
Bryant Chambly, and his team really worked hard to make things work by guiding us in every step of this process. We really felt more comfortable sharing our information, it’s easy when you have someone who can be trusted and understanding. They went above and beyond to make sure we were taking care of. Thank you so much for everything you did to make this happen. Bryant is an exceptionally professional and knowledgeable Loan Officer, with the best customer service skills, he is for sure all about giving the best service possible.
Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.
I have to say for being a first time home buyer, the experience I had with veterans united was exceptional. The help from the entire team made this quick and painless. A big thanks to Keith Simon and Taylor Kelly for putting up with me with all the questions and nervousness I had. You guys were great
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Overall I had a positive experience with Jonathan and Lora, they were able to help me get into the house I chose on schedule and I’m happy with the results. I would recommend working with them both.
From beginning to end, the experience was exceptional. My team knew exactly what they were doing at all times and everything went smoothly. Any questions I had, they took care of quickly and efficiently. They were always available for consultation. Exceptionally professional.
Working with Trevor was great he helped me along the whole process of my home buying journey, and kept me inform with anything I had a question about. If there was ever any issues with documents he would contact me right away and let me know what exactly was missing or what the documents I was signing meant. This was our first home and it was a great experience working with Trevor and his team!
We highly recommend Veterans United - they made two confused young adults into home owners!
What a great experience working with Mr. Ross and his team, they made the whole process seem easy!
Jessie Bailey and her team made me and my wife feel totally at ease. This was our first time ever buying a house, and they showed extreme patience with our limited internet knowledge. Jessie called us just to see how we were doing ! Unheard of these days. We will tell everyone we know what a great company you are to work with. Oh, and who sends a gift box to enjoy?? No one that we’ve ever heard of. And Jessie even told us if we had any questions in the future, call her. Amazing. Heartfelt thanks. BILL McCORNICK.
Emmy, Delaney, Hannah, Jared, Amy, & Kayla were absolutely amazing. This is the second home I purchase in three years from Emmy and this has been the best house buying experience ever! Emmy and her team are on point, supportive, professional, and caring. As an Air Force veteran it makes me proud to have people like Emmy and her team making home ownership attainable for military veterans! Thank you!
Frank Acevedo Air Force Veteran
MSN-MBA RN
Previous experience was much better..Communication was terrible overall. Not well organized. Final closing cost were in question uo to 24 hours before closing. Incorrect mortgage document sent to closing. Not a good experience.
Response from Veterans United
Hey Christopher,
I'm sorry this experience didn't live up to your previous one with Veterans United. I understand how frustrating it must have been to deal with communication issues, uncertainty around closing costs, and incorrect paperwork so close to closing. You should feel informed and confident throughout the process, and I'm sorry that wasn't the case this time.
I appreciate you giving Veterans United another opportunity to help with your home financing needs. I'd welcome the chance to learn more about what happened. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Bryant Chambly is a class act ..Bryant and his team guided me every step of the way,thanks to his expertise my wife and I are going to live comfortably f or the rest of our lives
. Life changing and i salute you Bryant
Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!
They have gone above the normal helping through the whole process. I could not have done it without them.
They are great to work with and made the entire process a piece of cake.
