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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,772 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
Army
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,772 unfiltered reviews

Starting on Page 38 of 15,293. Return to Page 1

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4.5 out of 5 Stars

My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Everyone has been absolutely amazing

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

From Chad, Ryan and Kelly the whole team walked me through it and answered every question in the most efficient manner. I had a lot of questions and was skeptical about buying a home but this team walked me through it all.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

Expressing my sincere gratitude for the exceptional service and support I received throughout my home loan process. From start to finish, Ms. Stewart and her team at Veterans United demonstrated a level of professionalism, courtesy, and dedication that truly set’s them apart.
Purchasing a home is one of the most significant milestones in a person’s life, and you made what could have been a stressful experience feel smooth, manageable, and even enjoyable. Your willingness to go above and beyond—answering questions promptly, providing clear guidance, and ensuring every detail was handled with care—did not go unnoticed.
What stood out most was your genuine commitment to helping me achieve my goal of homeownership. At every step, I felt supported and valued, not just as a client, but as a person. That level of service is rare, and it made all the difference.
Because of your hard work and dedication, I am now able to enjoy the comfort and security of my new home. For that, I am deeply thankful.
Please extend my appreciation to everyone involved. I will not hesitate to recommend Veterans United to others seeking a reliable and outstanding home loan experience.
With heartfelt thanks,Matthew

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

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5 out of 5 Stars

The Veterans United Teams led by Adam Craig did a superb job. They made this process incredibly easy.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Excellent to work with. Answered any questions.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Tony Boussad and Tyler Meyer are absolutely amazing! They have been a God Send to my wife April and I. Their intelligence in the V.A. home purchasing arena are second to none!

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

10/10

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

Their team was incredibly responsive, providing quick and detailed answers to every question I had throughout the process. Highly recommend for their efficiency and clarity.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Awesome responsive service from the first inquiry to closing day. The team was extremely friendly, knowledgeable and efficient. Using the app to complete items was very simple.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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5 out of 5 Stars

Great team

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

3.5 out of 5 Stars

Anne and Brie were amazing!! I would love to see them not use Plaid as a tool since it has some issues, but overall 10/10 experience!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

Emmy is efficient, thorough and warm. She communicated with me as if we were friends, with incredible respect and patience. I hope to have opportunity to work with Emmy again

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

The process from start to finish was nothing put true love and support from veterans united they stood by me when it get tuff bending over to make sure I was able to close I love my team….. they have actually come my family…..with the help of god and veterans I couldn’t have make this dream a reality and accomplished this mile stone!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

The made sure I was getting the best service that could be provided

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Dustin was great. He kept us informed through the entire process. From application to closing was only 31 days.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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