Id like to thank Corey,Amy and Nichole and all the folks behind the scenes that made the entire process seamless and very fast. Id 10/10 recommend Veterans United.
Great and easy services, communications were good, but I felt left out on many hard appointments and deadline status updates such as VA appraisal date, the status of the appraisal, the termite/pest inspection date, and some other hard appointments. The concierge service they have was actually nothing more than a bother and a distraction; it seems to be nothing more than an assistant/secretarial position making a call that annoyed me. They knew nothing when they called to do checks, and when asked on statuses, they had no clue. The Loan Coordinator, and the Loan Officer were great, but there could have had more accurate information and updates on progress from the seller tasks, because i and my agent knew nothing about what the seller side was doing or had completed.
I had a real great experience with Veterans United they assisted me with the purchase of a home in a little over a month time we were closing my team helped me all the way till the end I was very impressed with them, and strongly recommend them.
The only issue I had was with communicating with Shelbi during the process. Fortunately Colin was able to respond to my questions and answer them or let Shelbi know that I tried to contact her.
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
nearly speechless. I can not think of a single way the process could have gone better. The whole team is amazing, and it has been my honor and privilege throughout.
My team was wonderful!
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You want to talk about nerve racking buying your first house... Jake at VU made it simple, seamless and went the extra mile with him and his team to make sure my family and I were taken care of. Not only that, they give sound advice and keep everything real and broke down Barny style, making home buying easy. We found ourselves in a home that didn't even feel possible before starting the process. Thank you to everyone at VU for supporting Veterans everywhere.
Dustin M. and his team made the home buying experience absolutely wonderful. They regularly updated my to do list on the VU App so I could keep on top of things and make the process go smoothly.
Thank you for your patience when I didn't understand something
Jacob and I first talked about two years ago when I had hit some financial setbacks and buying a home felt out of reach. I had to step away for a bit and get things straight.Through it all, Jacob wasn’t just a loan officer — he was a friend. He stuck with us, guided us, and helped make something happen that honestly felt impossible at the time. From start to finish, he was absolutely incredible.If you’re a veteran looking to buy a home, don’t look any further than Veterans United Home Loans — and ask for Jacob. You won’t regret it.
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Working with Jimmy has always been the best
I can't say enough good things about Veterans United Home Loans. They were so easy to work with and made the application process very simple. Everyone I encountered during the process was excellent! The customer service is outstanding! I will definitely use them again! Thank you so much Veterans United Home Loans!
The team I have worked with has been amazing. This was my 4th or 5th time working with Kat and her team I believe. Everytime they have been top tier with communication and expectations.But everything has to have a low spot, and for me it was the app/website and the fact I needed to exit and retry several times to successfully log in each time.So long story short top tier team and people. Website has some hiccups that could be ironed out.
Veterans United? YES! Thanks thanks for everything team... but I have to give a special shout out to Tiffany Wallace. She went above and beyond.
We have worked with Veterans United twice so far. Both times they were phenomenal! Communication was great, everything was clear, and they made it easy. Lily and Dawn are life savers!!
