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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

I really do appreciate this team and all they did for me. I had worked with other companies before and so I expected so much less than I received. I would truly recommend this staff. They passed information seamlessly, were honest when they didn't have an answer for me but guided me down the path to find it. I dont know, I only have great things to say!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

Thank you for all the help and the care package. It was very thoughtful!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Photo submission from Albert A.

I felt comfortable seeking the services of Veterans United because l felt they understood and knew the process involving VA home purchasing process. Although, l ended up using a different loan option the transition was seamless and l particularly felt at ease because l was kept updated at all times.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great company and an amazing loan team.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Easy to work with, especially after our first agent was at exactly trying hard enough. They got us a new one, and Mrs. Suraci got us our dream house. I closed on time, under budget, and got a great deal. Anytime I needed something I got a response in a timely manner. And I got periodic checkups about looking for houses, and then check ups on looking for services for the house like Elec/Water/Internet once we made and had our offer accepted. Overall it was a great experience, and even though the housing market might not be the easiest to navigate right now, these fine men and women made it much easier to deal with.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend

Extremely smooth! Everyone was super-responsive and very professional!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

First time home-buyer which I anticipated was going to take something like 6 months to get done. In fewer than a couple weeks, the team at VU had all my ducks in a row and then some as I shopped around my rates. To be fully transparent, I was looking to go through Navy Fed; however, Stephen Erickson, Kayla Humphrey, and Alexandra Kluesner influenced my switch in a positive. I hope everyone gets the chance to work with a team such as this cause it'll be the easiest thing buying a home.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from Royetta B.

They're the best to work with when buying a home.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

Seth did a great job. I would recommend him to anyone in the market. He got me through the entire process in a couple weeks and was ready to close 3 weeks from the time we made an offer. He made it very easy and communicated with us very well. He and the whole team exceeded my high expectations. He was great to work with and if I ever need a home loan again he’ll be my first call. Thank you for guiding us through the process and getting us taken care of so quickly.Julie was awesome. Never had to wait for her to respond. She was able to help me with any and all questions I had very promptly and made sure I understood. She worked very hard to make sure every detail was covered.This is a great team that works hard to make it happen for the customer. Everyone wants to work with a team like this. Blessed to have been able to work with such great people. Thank you!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

I was fortunate to work with Jared’s team and as you are going through the process it really feels like you’re in the team as well. 10/10

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

My loan team was nothing short of epic! From the start, they made me feel confident and informed throughout the entire process. Every question I had was answered quickly, and they worked tirelessly to make sure everything went smoothly. They were proactive, transparent, and genuinely cared about getting me the best deal. There were no surprises—just consistent, clear communication and expert guidance. I truly couldn’t have asked for a better experience. I would absolutely recommend them to anyone looking to buy a home, especially if you want a stress-free experience.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

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5 out of 5 Stars
Would Recommend
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend

Most excellent service. Always available, quick response to questions. We started our mortgage process with another lender. After 6 weeks or repeated frustration and still no firm closing date, we switched to VU. We closed on our house two weeks later. Alex and the team were awesome!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
Photo submission from Jeffery G.

The first-time home buying experience can seem daunting at first, but they take the reigns for you and want to see you have the dream home you desire. The entire process from finding a home to closing on our dream home took just a couple days longer than a month! I was thankful for the open lines of communication and they as a team truly do care about people! Thank you Veterans United for working hard on our process, we appreciate it so much!

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Veterans United provided exceptional customer service and support throughout the entire journey.
* Expertise in VA Loans: Veterans United has extensive experience with VA loans and understands the ins and outs of the process. They helped me understand eligibility, find the right loan terms, and navigate the paperwork.
* Dedicated Support: Veterans United provided personalized support to me, assigning a dedicated loan specialist to guide me through the process. They were always available to answer questions, provide updates, and offer assistance every step of the way.
* Streamlined Process: Veterans United has a streamlined online platform that makes it easy to apply for a VA loan, upload documents, and track the progress of the loan.
* Network of Partners: Veterans United has a network of trusted partners, including real estate agents, home inspectors, and title companies, who are also experienced in working with veterans. This made the entire home buying process smoother and less stressful.
* Commitment to Veterans: Veterans United is committed to serving the veteran community and helping them achieve their dream of homeownership. They offer educational resources, financial counseling, and other support services to help veterans make informed decisions.
Overall, Veterans United is a trusted and reputable lender that provides valuable services to veterans seeking to buy a home. They are more than just a loan company; they are a partner in the process, dedicated to helping veterans navigate the VA loan and home buying journey with confidence.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

It has been an incredible journey, some challenging and so much more fulfilling. All of these got me to where I am now and I couldn't be more proud of the team that helped me with my new, life-changing event. This dream has and will save my life. THANK YOU ALL!!!!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

More Reviews

See all 424,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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