The best customer support I have ever received. Awesome job.
They are absolutely awesome!
The whole team that help me get into my home was absolutely great!
I am appreciative of The Veterans United team. They made this the best experience ever! I have dreaded this process in the past, but they made this so easy for us. I am grateful for their hard work, so that my family could get moved in and will get to celebrate Christmas in our new house.
Veterans United has been great to work with and really helped me gain the confidence to buy my first home!
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Loan process was very easy. Using the app to upload docs was great because I was able to do it on my schedule.
I really enjoyed the process with Veterans United. It was streamlined and the portal and group text made it easy. I am giving a 10 because the everything went much smoother than my previous VA loan with a different lender. The team was personable and did a good job at making the personal connection that can sometimes lack with remote/internet-based services. Our lender and title company did make positive comments about this process.There were a few times near the end that I left messages and didn't receive calls back of at least acknowledgment of receipt. This is a small blip in the process and admittedly there might not have been much to discuss but as a mortgage lending team you all deal with folks in the midst of the most chaotic time in people's lives. Providing peace of mind and helping assure confidence in the process can go a long way especially at the end when things are moving so fast.The process was fantastic - the team was knowledgeable - there were no surprisedThank you for the gift - the girls love the book, and my 4-year-old is sleeping with the dog toy.
Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.
Pleasure to work with!
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I was excellent experience.
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
