The process was basically effortless.
I'd like to share my recent experience working with Brett and the rest of his team for my first home purchase. I had the privilege of working with a wonderful team all the way around, that helped me every step of the way and kept me informed and educated with the process. I never felt like I was being pushed during any part, but rather guided to make the right decisions. Would 100% recommend to anyone I know, and they also didn't try to break the bank. Thank you all so much!
I am appreciative of The Veterans United team. They made this the best experience ever! I have dreaded this process in the past, but they made this so easy for us. I am grateful for their hard work, so that my family could get moved in and will get to celebrate Christmas in our new house.
Excellent services, mad the entire process painless.
As a first-time homebuyer, my experience was okay overall, but the communication needs serious improvement. The support team did well, but the loan officer made the process stressful. I was rushed, brushed off when asking questions, and even blamed for delays. My realtor and insurance agent also struggled to get responses, as calls and emails often went unanswered. On top of that, a family emergency I communicated was disregarded, and I was told I wouldn’t get the house if tasks weren’t finished—yet no clear deadlines or explanations were given. Overall, the lack of professionalism and communication made this process much harder than it needed to be
I would absolutely recommend Rob and his team at Veterans United. They went through change after change with a difficult title company and never wavered, never gave up. They stuck with me, kept me informed and got the job done. Thanks to the whole team. Semper Fi
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The whole process was too easy, wasn't expecting that. Just watch the to-do list and sailed right through.
All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.
John & Tiffany were amazing to deal with. When they werent available, always had someone i could get in touch with.
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Everything went well.
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
