Veterans United Home treated me with respect and professionalism. Their process is very easy, I was able to submit any forms needed within minutes.
I recently purchased my dream starter home with Veterans United, and the experience was nothing short of amazing! From start to finish, the process was incredibly smooth and easy. The team at Veterans United was professional, knowledgeable, and always available to answer my questions. They guided me through each step, ensuring I understood everything and felt confident in my decisions. There were even a few times I was ahead of them on asking certain questions and they were always very informative for any info I was confused on. The online tools were user-friendly and made the paperwork a breeze. I can't thank Veterans United enough for making home buying such a positive experience. Highly recommend to any veteran looking to buy a home!
Great people to work with, no issues, everytime we had a question, it was answered within an appropriate time frame. The only stress was self inflicted which was very appreciated!!
Everyone who I dealt with was very quick to respond and helped make the process smooth and as pain free as possible.
I will make it my life’s mission to make sure no one ever goes through Veterans United for a mortgage. I have already stopped 4 people, and will continue to do so … I have never been treated so poorly before in my life.
Response from Veterans United
Micah, thank you for sharing your comments with us. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. When a primary residency changes, that can affect the debt to income ratios. Ensuring that communication and documentation are provided swiftly is crucial when attempting to reach and maintain a closing date. We hope that in the end you and your father will enjoy your home for years to come and we apologize for any confusion that may have surrounded your loan or the loan process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
Great experience overall thank you to everyone.
Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.
With how I was treated by the team, always taken care of by Noah, Jesse, and Morgan, words cannot describe how thankful and happy I am. If I could rate it higher than 10, I would give the experience, and the team an overall 20/10.
Buying a house is already stressful to begin with. This is a huge purchase. The fact that the team was with us through the showings, keeping the paperwork up to date, and answering any of our questions made this a very awesome experience. Thank you for all your time and effort!!! Next time we do this, no questions asked, I know who to call.
To all veterans this was the easiest , smoothest home buying experience in my life , I have owned 5 homes and this was the easy process, amazing team of people .
Veterans United was recommended to me on two separate occasions. I felt relieved when I got a response and the process began. David was available for questions and answered when I called or texted. I have future plans for another purchase and I intend to call on David for his help once again.
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I am happy to say I had a very positive positive experience with everyone I dealt with. I was very happy with the outcome!
Very timely, and great people working with you through the home buying process.
Veterans United gave us an amazing team. They worked together to give us the best buying experience possible for our first home. I absolutely loved our team including Scott, Brenda, and Liz. They were great!
Nothing but good things to say about VHU and the whole VHU team. They were my guide through every step in my home buying and now refi process. They make everything as painless as possible. You are always in good hands, and if there is a problem, trust and believe they will do what is in their power to solve it! Thanks again to the VHU team for all you have done!!
The homebuying team was easy to work with and was always there when I had questions.
