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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,760

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

The team at Veterans United is a group that gets the job done. They were there for me in all aspects with my journey obtaining my dream home. They do whatever is necessary to complete the process.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Veterans United makes all the other mortgage companies seem pedestrian by comparison. Incredibly responsive to all of our questions and guided us through the process with aplomb.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

My Team with Veteran's United made the process as painless and easy as possible and I appreciated it very much

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
Photo submission from Randolph P.

This was the greatest experience ever! They treated me like family and made my first time home buying experience an easy transition. The amount of knowledge and experience really shows. I highly recommend anyone that's looking to purchase a home. They really respect and honor veterans like myself. They have left a mark that can't be erased! Thank you Veterans United for making my dream come true. -Randolph Page, Veterean Homeowner

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Everyone on my team was patient and helpful. Im not an easy one to deal with and they did so with grace and professionalismI cant thank you all enough for working through this. Even after the fog of the new buy faded, it is still our dream home! No regrets!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend

Ross and his team were amazing and closed a day early.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Everyone we worked with were very helpful and professional. I have already recommended to friends.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
Photo submission from Bernard H.

Pray that any other agent and loan team are as good as these are if you not get them! If you do, count your blessings as they will see you through. Cara Chamberlain, Brandon Tiefenauer, and Steve Streichler are amazing. They were able to help me through the impossible and with style too.

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Please refer to my comments on item # 2, not much more to add!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Great job VU!!!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

They were all so helpful nice and amazing. Even when I had not to smart of questions.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Phenomenal work by the whole team! Accommodated to my night-shift schedule and made this the easiest part of the whole process, couldn't be happier!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

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5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Hey Veterans, If you're looking for your first home or your next home, I highly advise to go with Veterans United for their expertise, diligence and professionalism. Thanks to my teams hard work and attentiveness, my family and I are now pleasantly living in our first home! Thank you Veterans United, we couldn't be happier!

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to everyone, especially Tyler and his team. I was not stressed during the entire process. The team was very professional and considerate and effectively communicated what they needed from us. We were in constant communication and always on the same page, which made this a great experience overall.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

0.5 out of 5 Stars

The first time you presented me with a "to-list" I thought it was great. After months of adding to that list I was not happy.

Response from Veterans United

Hey John,

Thanks for taking the time to share your feedback. It sounds like the experience started off on a strong note but didn’t hold up over time—and I’m really sorry to hear that. Managing the homebuying process can be overwhelming, and the to-do list is meant to be a helpful tool, not a source of frustration. I can imagine how discouraging it felt watching that list grow and feeling let down by it.

My team would really like the chance to dig into this and see where we may have missed the mark. If you're up for it, please reach out so we can talk through your experience and learn how we can do better going forward. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.

5 out of 5 Stars
Would Recommend

Everything was very smooth and very fast! They kept me updated every step of the way which made everything so much easier for me! Anytime I had a question, I was always able to reach someone immediately to get answers.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

More Reviews

See all 428,760 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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