We absolutely enjoyed working with Veterans United the process was easy to follow and every step felt like we had support behind us.
Home buying team was awesome.
No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!
Veterans United did a great job. Up until the underwriting stage, I felt like communication was perfect and people were reaching out. I think the disconnect between my local Title company and the underwriters caused some minor confusion. In the end I though Veterans United did a great job being so far away. Kyle and his team were super professional, and you always felt like they were there to help you. The underwriting process felt somewhat disconnected and delayed through e-mails. Some e-mails feeling even short or less personal. I think this is common and many other I spoke to felt the same in this stage. Even those from other lending agencies. This was a way better experience than I thought it would be.
Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.
Jonathan and the whole team were incredible.
Everyone was knowledgeable, courteous, and respectful
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very good customer services
The team at veteran united was open and honest about the hole process. They were also quick to reply and kept everything moving. I really do appreciate them on helping me through this. I can now move forward. And I'm now a homeowner! Thank you veteran united!
Everyone answered all our questions timely and made everything easy to understand and the process was fast!
As a first time buyer I was nervous during the process, and the Veterans United team went above and beyond to get us closed and on a time crunch! We are very satisfied!
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
I had a great experience. I wanted a more face to face experience for my 1st time purchasing a home. I can speak for Michelle’s team and would highly recommend. You’re not only aging a home but a teacher, a counselor, and a welcome that makes you feel as if you knew not only Mrs Westbrook, but her whole team as a whole. The process was more ups than downs for me and at a time an emotional experience. I thank Veterans United and the Killeen office for this lovely experience. As stated above I would highly recommend.
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Outstanding team from the initial contact to the specific representative you need. My personal team Shawn and Caitlin were exceptional, professional, caring, competent, responsive, and addressed all of my concerns and needs. I have been with Veterans United for the past 7+ years. I always highly recommend them. They also provide informative videos to increase your knowledge and understanding of your mortgage needs.
Just refinanced with VU - the experience was outstanding! Absolutely, no complaints! VU handled my original mortgage. When I saw an opportunity to refi, I shopped around but could not find a company that was better than VU. Others "fast talked" and promised great rates, but there was always something hidden in the numbers. They were not up front, detailed, and honest like VU. VU even went the extra mile to assist with retitling my home in my family trust. These folks are the "real deal"! They understand that they get more business by being honest, professional, and fair to Vets.
Working with Veterans United while first time home buying was the best choice we could have made. The whole process beginning to end was so easy and informative. We were assigned a realtor who is experienced with VA loans as well as personal loan specialists with Veterans United who really know their stuff. Any questions or concerns we had were promptly addressed. I would highly recommend Veterans United to any Veteran looking to buy a home for the best, stress-free experience.
I got such an awesome team that really put in the workforce, answered all my questions, and helped me secure my first home. Feeling truly blessed to have Veterans United.
Everybody who helped me were awesome. Every question I had or help that I needed, they were there to help the process go as smooth as possible
Haley and Mirza were absolutely amazing. Stayed in touch throughout the process and made it so seamless. I was able to do the entire process on my phone, it was that simple
