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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,122 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,122 unfiltered reviews

Starting on Page 400 of 15,638. Return to Page 1

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

The team of Crystaline, Bailey, Missy, Jonathon Mack went above and beyond since the beginning of this process back in October 2024. When we had to put a pause on shopping due to the credit setback they checked on me and gave me pointers or advice on where to go next. We hit the greenlight again November 2025 and i found this home end of January '26. Crystaline made the process easy and smooth with the offer and paperwork throughout the 2 month closing period.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Everything went well, quick and easiest closing we have ever had.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

You guys made the entire process super easy, they were always professional. It felt good knowing a fellow veteran had my six. I felt confident in my team at Veterans United and could tell the compassion they had in helping other Combat Vets. Would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

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5 out of 5 Stars

Just satisfied.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Smooth sailing process

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

Andrew Lee Harris and the rest of the Veterans family helped us. They did not stop until it was completed!!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Cal from veterans united really was great at helping us get our first home I would definitely. Recommended him to help again thanks cal

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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Experience first-hand why 374,179 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Great people to work with! I recommend VU 100%

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

I have an excellent experience

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Delightful to work with, very proactive with excellent communication.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Ben is literally the only reason I came back to get a loan with veterans united.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

The absolute best decision going through Veterans United. ANY questions I had they answered and put my mind at ease. They made the home buying process simple and easy.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

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