You all were supper helpful and we both want to thank you very much
Very detailed and quick responses through out process
Katie Hayes team was very helpful from start to beginning. Made home buying process very smooth. Any questions I did have there response was quick.
Do it! Use them, compared to our last move this was the BEST experience. We'll definitely choose them again in the future.
The entire loan process was very smooth.
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Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!
Very thorough and professional.
Veterans united was exceptional!
Veterans United helped me get the loan with ease on the paperwork and to do lists. I wish they would have give me advice about making sure I have an attorney to look over disclosures and made sure the inspector, seller, and Realtor didn't take advantage of me but unfortunately that's how it was and now im stuck with alot of work on a very expensive house. The loan was the easy part so I can't blame Veterans United.
Response from Veterans United
Hi Sonny,
Thank you for sharing your feedback and for noting that the loan process itself went smoothly. I’m sorry to hear that the home’s condition and the experience with other parties left you feeling taken advantage of. That’s especially disheartening when you’ve made such a big investment in a place you expected to enjoy.
While the VA appraisal process is limited to assessing a property’s value at face value, we always recommend a full home inspection and, if needed, consulting an attorney to protect your interests before closing. I know that doesn’t change what you’re facing now, but I’d like to review your file to make sure you have all the information about the steps taken during your purchase.
If you’d like to talk, please reach my advocates at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
This was my first time buying a home. My loan servicing agent was Martin Schneider, from the beginning was kind, intelligent, and dedicating to helping me. The process started when I was stationed in Germany and wrapped up seamlessly with only 4 days before closing when I arrived at my new duty station. The entire time, Martin was available, helpful, and knowledgeable about every question and concern I had. Not only would I recommend Veterans United, I already have to a handful of friends and co-workers. Great job and thank you!
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I Been with Veterans United since 2019 and this is my Second time using Veterans United with my VA Loan on house #2. The Service is always Phenomenal and Sam Yoo and his team is the Best in the Business. I will always use and recommend Veterans United to everyone. 5 Star Rating.
Great job and very responsive from the entire team.
If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!
Amazing team!!!!
The entire process was such an amazing experience! Michelle, Jessica and company were such a pleasure to work with.
