The underwriting process was by far the worst I've dealt with in buying multiple homes over the last 30 years. There was a date given for signining title but even days after the designated date I was getting "to do" lists to resend things, to include information that I had previously sent in, delaying signing multiple times and without any information or notification on when would actually finally occur, which directly affected my planned final military household goods delivery (had to change dates once), utility turnover, which we paid for utilities for over a week prior to turning over the house, and departure from rental home we were in (which required a 60 day notice).
Do it! Use them, compared to our last move this was the BEST experience. We'll definitely choose them again in the future.
This is such a great person and outstanding leader in my opinion!
Ready to see for yourself?
Experience first-hand why 357,932 homeowners give us a perfect score!
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green 💚
For all veterans needing help,v/u is THE place to go..teams of respectful loving caring very knowledgeable people to get you what you want ! Listen to them and they will make it happen for you.my wife and myself are very glad they helped us! All our blessings upon them all.thank you.cordially REV.RONALD AND CAROL COOK! p.s.going to miss you all!!!
Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!
Unnecessary personal questions regarding owned property.
The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didnt go as expected.
Ready to see for yourself?
Experience first-hand why 357,932 homeowners give us a perfect score!
Veterans United is the the greatest organization for VA loans. They take care of you before during and after the closing. They information and education provided makes them the best organization for Veterans. 5 out of 5 stars!
If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!
Amazing team! Easy and great process and was very timely with answers to any questions i had!
I appreciate the support from Veterans United but I feel that the bare minimum was done to assist me. The fees were too high and I was provided a lender credit that went from 1200 to 0 with no explanation, although I asked why at least 5 times. Again, there was no hassle, but I feel that I was over charged, considerably.
Response from Veterans United
Hi Candice,
Thank you for sharing your experience and for giving us the chance to be part of your homebuying journey. I’m really sorry to hear that you felt the support you received didn’t meet your expectations and that you didn’t get clear answers about your lender credit. That kind of uncertainty can be frustrating, especially when it comes to costs and fees.
Transparency is really important to us, and I appreciate you speaking up about where we could’ve communicated better. I’d like to make sure your concerns are fully reviewed so you can get clarity about how your final loan figures were determined. When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. They’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and can take another look at your file with you.
