Jole and the team were outstanding. Every question was answered quickly and there were no surprises. The whole process went smoothly.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Everything was outlined and detailed to us from the start to the very end! Both Chris and Zack answered all of out questions and even answered questions that we hadn't yet thought about!
Montgomery, Bailey and Jesse were all fantastic to work alongside. They were always quick on responding to my questions, no matter the random times that I would message them, and explained everything so well that it was very easy to understand. If I could rate them higher than 10, I would. They made the process so easy for a first time home buyer.
Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.
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This was the second home I have bought through Veterans United and specifically with Tyson. Both times the team has exceeded my expectations. They regularly check in, throughout the entire process, from searching to signing, to ensure everything is handled or to see if we have any needs.
As with any home purchase there are ups and downs. My loan officer, Mike Peters, was outstanding. People around him though..... I think the biggest gripe I have is rather than a quick phone call that could have sped some of the processes along, they insisted on texts/emails without any phone call at all. Some of these added time to the process and created frustration on my part as I specifically asked for a phone call as I was sick of all the texts. Again though, Mike Peters himself was NOT the one doing this, he always returned calls if he didn't answer himself and worked hard to get me the best deal he could (I shopped for my loan from four different places including a credit union and a local bank).
I had an amazing an amazing experience with the veterans United team.
They helped me get my home loan ever ahead of scheduke, and their support was oustanding every step of the way. I give them 10/10 and highly recomend them to any veteran looking for a home loan.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
From the moment we stared the home buying process, until closing, my team was amazing. This process was truly stress free. David, Cameron, Barno, and Ryan were just phenomenal. Trust in them to get the job done and you will be well taken care of.
Outstanding, nay, SUPERIOR service! From initial contact, through hand-offs, everything was done professionally and we closed on time. They really know their stuff!
Always a pleasure working with Shawn and his team. VU always makes the move much smoother when we all know how hectic it can be. Would absolutely recommend.
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The whole staff at Veterans United made our journey a seamless and painless experience. I would highly recommend them to anyone. Thank You Veterans United!!
We were so happy with our experience. Everything went to smoothly and we could not have asked for a better team to work with. Would highly recommend!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Nick was super helpful and walked us through everything perfectly !
