Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
Aaron was very professional and knowledgeable about the home buying process. He kept me informed every step of the way until closing. The process with smooth and we closed in a timely manner. I would like to thank Aaron and Veterans United as a whole for helping bring our dream to reality! Couldn’t have asked for a better experience.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Easy pain free process great people . Definitely recommend your services.
Karol & Amanda were very helpful and made the refinance process a lot easier and less stressful.
very easy to work with, not even all that much paperwork
Tiffany and Molly were incredible throughout the whole exp. They made it as stress free as possible while also offering guidance whenever needed. I’m very happy with my decision to use VU and will definitely be using them again in the future
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The entire team was outstanding for the start of the process to the end. It made my home search process so much easier, which was very important since I was moving to another state.
Great staff! Extremely helpful throughout the process! Stephen, Eric, and Stacey went above and beyond to help make the process as smooth as possible!
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!
This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease.
Thank you! Each and every one of you.
We will be back.
Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
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This is the second time I’ve used Veterans United, and Matt and his Team did exceptional work yet again. Thankful for the support through the process!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Great staff making my decision of purchasing my first home easy with their help.
I would highly recommend Veterans United for your home mortgage needs. Amy & Jeffery were wonderful to work with throughout the process. I cannot say enough good things about them. They were there for my husband and I every step of the way to answer questions and help make the buying experience stress free.
Chance always takes care of us and highly recommend!
Stacy Sumpter was an absolute pro, she met all my needs and was dedicated to the absolute end of the process. She’s an absolute asset to your company and to Veterans across the United States.
