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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,323 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,323 unfiltered reviews

Starting on Page 400 of 15,645. Return to Page 1

5 out of 5 Stars

Larry Burr and the rest of the team did an amazing job. They made refinancing my home effortless and smooth. My wife and I thought it be a painful process, but it was far from painful. We were constantly updated on kept up to date throughout the entire process.

headshot image of Larry Burr

Loan Officer: Larry Burr

NMLS# 101972

5 out of 5 Stars

Dear Veterans United Team,We wanted to take a moment to sincerely thank all of you for the incredible support and guidance you provided throughout our home buying journey. From start to finish, the entire process felt seamless, and that is truly a testament to your team’s dedication, professionalism, and hard workA very special thank you to Dane and Jake. Your communication, responsiveness, and attention to detail made such a difference for us. You both went above and beyond to ensure everything stayed on track, and we always felt informed, supported, and confident every step of the way. What could have been a stressful experience was instead smooth and straightforward because of your efforts.We are so grateful for how quickly and efficiently everything was handled, and even more appreciative of how simple you made the entire process feel. It’s clear that you genuinely care about the people you serve, and that did not go unnoticed.Thank you again to the entire Veterans United team for helping make this exciting milestone possible for our family. We truly appreciate all that you’ve done.With heartfelt gratitude,The Borders Family

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Dear John Lyman, Becky Tiek-Shrum, Victoria Wheat - with Veterans United Home Loans
My Team
I cannot thank you enough for helping me find a home. After being homeless, this isn't just a house; it’s a new beginning. Your patience, compassion, and tireless effort restored my faith, and I am forever grateful for your support in my time of need.
You all have changed my life, for me and my FAMILY.
When I was in despair my team gave me their confidence and commitment for the day I would unlock the door to my home!! Their professionalism and dedication did not stop and for this I shed tears of JOY!
Very Humble Thank You
Pam

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Excellent service and very friendly.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Team was very helpful with our refinancing.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Everything was absolutely perfect and fast. Marco and Angelica did an amazing job. They both were very attentive and made the process so smooth. I would highly recommend those two to any and everyone. Those two together are like the dream team. I’m 100% satisfied with the services I received and grateful. Thank you guys!!!

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

Taylor and Caitlin have been incredibly helpful throughout this entire process. When we didn’t get the first home we wanted, they truly stepped up and supported us every step of the way during this long journey.We are truly grateful. Thank you all so much!

headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars

This is our third purchase with VU, and every single one has been phenomenal. Jordan was excellent! We have been waiting to do this refinance until the right time, and he has remained helpful and communicative throughout the process! When the time came, he was all over it! We are so thankful!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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Experience first-hand why 374,342 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone on our team, Sarah, Nina, Nate, and Jesse are all wonderful at their job and they made our first time buying a home a very smooth journey. I would do it all over again with them! We love Veterans United and recommend them to everyone!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Everything went amazing! Very helpful, very professional. My 30 day closing period was in march and even during spring break they kept in touch and on track for closing.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Everyone was Extremely helpful and Polite. Especially Seth! Seth explained things to me so well and I was happy to have him as my Loan officer.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Already have

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Jake McKays team was great to deal with. Great open communication and clear cut instruction on what needed to be done. If i had any questions they where more that helpful answering them.-Pete Bonebakker

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

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