The buying of the home, was GREAT. The problem I am having has nothing to do with VA United. 4 day after the purchase I still have no water. I LOVE you all. ALWAYS.
Exceptional service and personal attention throughout the process. I began my home purchase process over two years ago and the support has been fantastic every step of the way. Absolutely thrilled with the team at VU!
Awesome experience I would recommend Veterans United to anyone who is looking for a home loan.
Great Loan Officer who I'd give 5 stars and no complaints about. The Concierge Chris is useless and his mind is all over the place.
Response from Veterans United
Hey Michael,
I really appreciate you taking the time to share this feedback. I’m glad to hear your loan officer made such a positive impression, but I’m sorry the rest of your experience didn’t match that same level of service.
It’s frustrating when communication feels disorganized or unhelpful, especially during a process that should feel guided and supported from start to finish. You deserve a consistent experience across every part of the team, and I’m sorry that wasn’t the case here.
I’d like the opportunity to learn more about what happened and see where we can improve. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’re happy to follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
I recommend Veterans United Home Loans for the purchase of a home. Daniel Perry and his loan team with Rachel made my home buying so easy, and his loan team did their job with 100% complete satisfaction. I could not have asked for a better loan team to work with, Daniel Perry along with Rachel always have my respect, and a Bravo Zulu for a job well done! I will recommend them to all my Veteran friends!
The easiest process ever with this team leading me through it
The team I had at VU was excellent. Very smooth process (from my end anyway).
Jeff did an amazing job and was able to get me to close where multiple people failed. I highly recommend…
I already recommended my cousins dad to try veteran’s united.
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Overall a great experience as a first time home buyer. I had a great team helping me out every step of the way!
Great team coordination.
The entire team was exceptional to work with
My experience with Veterans United Home Loans was one of the greatest experiences I had due to the Loan officer I had. I would recommend Joel Deiber to anyone that is looking into buying a house with Veterans Untied. He was 100% supportive in every aspects of the process. Thank you so much Joel. You were the greatest.
