Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Every one working with me and my husband was extremely wall and on top of everything .and was very helpful with making sure all the information and paperwork is updatedWant to say thank you to everyone on the team 🙏
Fast efficient service. Superb customer service and very responsive.. quickly work through and remove obstacles. Highly recommended!
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I have used Veterans United before and the past and had excellent service and communication. It wet really good this time, but I do feel there was a disconnect between the team at times.
We had an optimal experience! Our team that helped us was amazing. They made the process extremely smooth and easy going.
It went well thank you for everything
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Very helpful, and responses were quick and thorough
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Excellent service 👏 👍 👌..
My Veterans United team was amazing. The team went above and beyond welcoming us to the family and the welcome home gift was very special to my wife and I!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Easy and helped guided me every step of the way. Bryan was more than helpful and has still been helpful even after closing.
This is the 2nd VA Loan Cal has helped me with in 3 years and both times has been a great experience! Easy to work with, attentive, keeps you updated and answers all questions quickly. Couldn’t ask for a better person or company to work with. Have the VA home loan process down to a science! Would highly recommend to any veteran out there looking to buy a home!
I'm easily stressed out when it comes to big financial commitments and was terrified of what the process would be when getting a home loan along with getting a home itself. After having communicated with the Veterans United staff, it was like a weight off my shoulders and made the process FAR easier than I could have imagined. They were always on top of things, made sure the to-do list was always update, worked incredibly fast, and ultimately accommodating to all my needs. They were a tremendous help from start to finish and whole heartedly recommend them.
Nick and his team were awesome. Always had everything done quickly and had a smooth closing. Everything was perfect. Thank you so much!
