Professional services and its Agent....
All processes were professionalism...
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
The entire staff that assisted me throughout process of buying my new home were simply outstanding. Cannot say enough about them!
Thanks robert great job on your part
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Chris, your team was very outstanding with everything to ensure the loan process kept moving forward, I couldn't of asked for a better team to work with!! I have already started talks with my friends concerning Veterans United. Thank you again for completing my wife (Pam) and my dreams of moving out to the country.
Anna, Carter, Cara, and I believe Jeff were amazing
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
The team of Crystaline, Bailey, Missy, Jonathon Mack went above and beyond since the beginning of this process back in October 2024. When we had to put a pause on shopping due to the credit setback they checked on me and gave me pointers or advice on where to go next. We hit the greenlight again November 2025 and i found this home end of January '26. Crystaline made the process easy and smooth with the offer and paperwork throughout the 2 month closing period.
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Everything went well, quick and easiest closing we have ever had.
You guys made the entire process super easy, they were always professional. It felt good knowing a fellow veteran had my six. I felt confident in my team at Veterans United and could tell the compassion they had in helping other Combat Vets. Would use them again!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Just satisfied.
Smooth sailing process
