Working with Veterans United on the mortgage for my new home was pain free. I was kept apprised every step of the way. They let me know what they needed and in some cases where to find the info on the VA site.
I felt like I was part of the team always. They were responsive to my needs and reassured me that everything was on tract. I especially enjoyed working with Grace my personal concierge, who was available to me for all the non technical parts, but she was very helpful pointing me to additional resources.
Overall, one of the best experiences I have had! Thank you to my outstanding team!
Nate was the best part of my whole experience. He was very professional and extremely helpful.
This was the best closing experience that I’ve ever had.. Thank you Moya, Cole, Celeste ( Chicago Title), and Richard ( Realtor)!!
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Great experience the team was very helpful and involved. thanks Charles And Nicole you made this easy and fast experience
Tommy, Carrie, and Kole were an exceptional team and I honestly could not have had a better experience with them. They helped me and answered every single question I had. They even went the extra mile and gave me contact information to set up all utilities for my new home. If you have any one of them on your team, you are lucky to have them!
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I already recommended to a friend.Kyle and Jenny were so great to work with. They were friendly and capable and answered any questions I had promptly and with a lot of knowledge.
They made the whole process super simple and answered any question I had!
The process could feel a bit frustrating at times with all the requests, but we understand that’s part of the job. They stayed in contact, checked on us regularly, and were always helpful when needed.
I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.
All representatives were helpful, knowledgeable and friendly.
Working with Chris Rohr at Veterans United was hands down one of the best experiences I’ve had during the home buying process. Chris was professional, knowledgeable, responsive, and genuinely cared about making everything smooth and stress free from start to finish. He took the time to explain every step, answered every question quickly, and made sure I always felt informed and confident throughout the process.What really stood out was his dedication and communication. No matter the time or situation, Chris was always there to help and kept everything moving forward efficiently. You can tell he truly cares about veterans and helping people succeed in buying a home.If you’re looking for a loan officer who is honest, reliable, and goes above and beyond, I highly recommend Chris Rohr and the team at Veterans United Home Loans. Outstanding experience all around.
The entire team was kind and helpful
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This has been a very positive experience. Mary and her team was always prompt and helpful in everything I needed. There was never a time I had to wait for a reply to an email or phone call, it was always a quick and professional response. Thanks
Me and my spouse definitely had an outstanding experience with our home buying processes.
Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!
Answered all of my questions and never let me doubt the process all the way through!
Amazing customer service, great attitudes !!
