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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,595 reviews
752 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,595 unfiltered reviews

Starting on Page 400 of 15,587. Return to Page 1

5 out of 5 Stars
headshot image of Ryan Dubuque

Loan Officer: Ryan Dubuque

NMLS# 2767880

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Everyone on the team I was working with was extremely helpful. As a first time home owner, I never felt like I was left in the dark and they were especially accommodating to the time difference. I would recommend this to anyone who has served or is currently serving.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

My VU team was amazing!

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars

Great job

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

Simple and easy process. Adam is very informative and responsive to inquires and our needs. The is the second time we have used Adam and he and his team have done a fantastic job. We highly recommend him.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Had a wonderful experience everyone was great my Team Craig and Jenny knock it outta the park made the whole process quick easy and calming.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars

Josh is a fantastic loan officer. His kindness toward me was unsurpassed. He is extremely knowledgeable and has made the transaction to my new home. Very easy. I would highly recommend him to deal with any customer anytime. MAP.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars

This website does not have the RAM capacity to express how grateful I am for the help of Dorian Henderson, and the Veterans United staff! This home buying experience was a roller coaster of emotions but Veterans United aided ultimate happiness!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Tommy and his team are the best. It’s literally a pleasure every time I get a call from him. Thanks for helping us lower our rate in the easiest way!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

From my loan officer Ryley to my loan coordinator Tara, and my home buying concierge Delaney, everyone and everything they did was immaculate and professional. They did everything they could to make my home buying experience perfect, and I am greatly appreciative for each and every one of them. The process was smooth; they consistently sent me updates and gave amazing advice on everything. They really took good care of me, and I couldn't have asked for a better team!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Trip at Veterans United was excellent to work with throughout our home loan process. He was extremely knowledgeable, professional, and always took the time to explain everything clearly so we felt comfortable with each step. Buying a home can be stressful, but Trip made the process smooth and straightforward. He was very responsible and always followed through on everything he promised.I also want to thank Samantha for her help and support during the process. She was very helpful and responsive whenever we needed assistance.If there is one small area that could improve, it would be response times to emails at certain moments during the process. That said, everything that was promised was delivered, and the team handled our loan very professionally.Overall, we had a great experience and truly appreciate Trip’s knowledge, professionalism, and dedication. I would definitely recommend Veterans United to other homebuyers.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars

Amazing help with every step. Best team to work with.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

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Experience first-hand why 372,857 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

I heard about Veterans United from another Veteran. And he was right. They helped us with everything we asked.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

Katy worked very diligently to get our loan approved.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars

As a first time buyer, I wish more was explained. Like when the estimated loan contract was consistently changing, no one let me know why.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Drennan and his associates were great to work with and without hesitation I would recommend Veterans United! Thank you!!Jay & Christine Seese

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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