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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,562 reviews
693 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,562 unfiltered reviews

Starting on Page 400 of 15,953. Return to Page 1

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

I had a great experience. Everyone was on time. Helping me all the way of buying a home All gave me a nice experience. I didn’t have this in Florida. When I had questions they were answered for sure. I would recommend this all the way. In knowing what I know now it was Amazing

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Great team!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

headshot image of Rebekah Emerick

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars

Just amazing how professional and knowledgeable this people are, I will always be grateful for their help and the dedication they displayed throughout the whole loand approving process.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Nice doing business with!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4.5 out of 5 Stars

The Team worked for me till the very end. I have been working with Keleb and his team for over 2yrs. Trying to find the rite fit. Just have a big Cheer for that team.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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5 out of 5 Stars

They were easy to work with and went above and beyond to make sure I got the house that I wanted

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Easy to communicate and navigate!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Photo submission from Corey P.

Excellent experience start to finish! Bill and his team, as well as our realtor, Jenn, were fantastic!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

We love working with Alberto and Shari at Veterans United they made our home loan application and process so smooth and kept us on track for closing. They made everything work for us and we really appreciate their hard work.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The experience with Schandler was so amazing, personal, and 100% professional.
This was the best home buying experience that we have ever had and it is all due to Schandler.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Veterans United made first time home buying incredibly easy. Mason, Ryan, Christy, Michel thank you all so much for all your help. You guys were amazing and I truly appreciate the house warming/marriage gift. Would recommend to any one in the market for a home.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Everything went through smoothly on VU side and I feel like they have done everything to help me reach my goal.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

1.5 out of 5 Stars

Emily is the best everyone else is either in team meetings or nasty like Abby

Response from Veterans United

Hi Kevin,

Thank you for sharing your feedback. I'm glad to hear that Emily made a positive impression on you. At the same time, I'm sorry that other parts of your experience left you feeling frustrated.

I understand how stressful it can be when important items arise close to closing, especially when you're trying to coordinate employment documentation, review updated disclosures, and complete signing on time. When communication feels rushed or it's difficult to reach the right person for answers, it can add unnecessary frustration to an already stressful process. I'm sorry that your experience left you feeling unsupported.

I'd appreciate the opportunity to learn more about your concerns and discuss your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars

Justin, Jordan and Brianna did a fantastic job!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Cody B.

From inquiring about the VA loan to closing, Promise Jackson went above and beyond our expectations! She is very personal, informative, smart, helpful, etc. Words can't describe how much I enjoyed working with her. If everyone at Veterans United is as amazing as Promise Jackson, I would recommend everyone I know to them! Thank you all so much for making us first time homeowners!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Amazing!!!!! Travis Ward and his team made our experience extremely satisfying. I highly recommend Veterans United Travis Ward and Team, it's our 3rd home we purchased, and each experience is more satisfying.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

4 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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