I would never recommend Veterans United my experience here was a Horrible.
Response from Veterans United
Hi Joseph,
I’m really sorry to hear your experience with us was so negative. That’s not the feeling we want anyone to walk away with, and I’d like the chance to learn more about what happened.
Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Veterans United is very positive and helpful. They will help you through the whole process. The people are very friendly as well. Thank you Tina for your help in purchasing our first new home.
VU worked to help me secure my VA loan even though it looked like all odds were stacked against me. I am confident I will move into my new home today due to the hard work and dedication of the VU team. I would definitely recommend them to all military members and their families.
Everyone was great! The personalized service I receive was excellent!
It was quick and easy. The app helps you stay on top of everything and engaged with your team.
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Unfortunately the movers recommended was very expensive considering the fact that I did get the appropriate break down until the end of the move. What I had to pay was I did expect to pay for a local move with approximately 7-12 mile radius travel time. Other than that, it was a successful move.
Eric P. Was super helpful and very informative throughout the process.
Just want to say a huge thank you to everyone at Veterans United and Linnea. Can not wait for the holidays to have my family over for Thanksgiving and Christmas Dinner. Well be having fun next year in the summer with B.B.Qs in the back yard.
Very easy and comforting. She made us feel better with the process.
Adam and Levi did an amazing job! I would recommend them to others and even recommend my own mother, who is currently going through the process of getting her own home too.
The process of getting a loan was amazing all my questions were answered. The staff is very knowledgeable, and professional at all times.
Went well last time. Critical process failures this time, but they ultimately stood by their work and made it right. In some ways this is more telling. Every organization has hiccups, not every organization has integrity.
Response from Veterans United
Hi Stephen,
Thank you for recognizing both the challenges and the resolution in your experience. I’m sorry for the hiccups along the way, but I’m glad to hear you felt we stood by our work and made things right. Your note about integrity means a lot, and it’s something we’re always striving to uphold. If you’d like to share more about where the process broke down, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
We had such an incredible experience as first time home buyers with Veteran’s United! Our team was amazing and they helped us through every part of the entire process!
Awesome isn’t enough to explain Lance, his team, or anyone else at Veterans United! Everyone on the team were all on the same page, even down to the minute of big time decisions relating to closing. I had Lance close a loan for me getting into my first home 4 years ago and he knocked it out of the park so obviously the only team I could trust to land me into my family’s forever home was Lance and his crew. That’s exactly what they did and I can’t thank them enough or explain how great of a team they have. 10/10. 5/5 stars. If a 20% tip is what I could give them, I’d give them 110% because they give nothing less than that. I can’t speak higher of Lance and everyone on the team and I’d recommend Veterans United to anybody I know! I’ve used them before and if I need any assistance relating to my home in the future, I know exactly where to go.
Don't hesitate one minute about using V.U. You'll not find a better loan office to deal with.
Chance Mullins and the rest of the team did a great job. They addressed any concern that we had and made the process smooth and easy. Got a great deal and a great new home. Thank you Veterans United!
Great experience! Everyone was so helpful!
