Great customer service. It was really a pleasure working with all the Loan officers. as support personnel, very professional, and always time they respond and easy explanations.
This was my first time buying a house and the team at Veterans United made it so easy! They made a super intimidating process into something enjoyable. I was informed at every step along the way and all of my concerns could be raised at a single text number which connected me with the whole loan team. I highly recommend Veterans United if you're ready to buy your dream home!
No complaints easy process
Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.
Everyone I worked with was amazing
He was very professional and fast.
The rate is not the best rate compared to other lender. You can find better opportunities somewhere else.
Response from Veterans United
Hi Danaelle,
I’m sorry to hear you felt your rate wasn’t as competitive as you’d hoped. I understand how important it is to feel confident you’re getting the best option for your situation. We work hard to offer competitive rates for veterans, and I’d like to review your loan details to see how your rate was determined.
You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.
Veteran's United makes the process of getting a VA loan smooth and not complicated.
Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!
Eric Johnson and team made the home buying experience smooth and easy. I will definitely recommend Veterans United.
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I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
Yes it was a blessing to meet you all I appreciate your help and support
Bryant, Page & Jared were great to work with. They were very clear with everything and helped a great deal in the whole process. They even found some fish hatcheries close enough to stock my new pond!
