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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,170

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 442,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

She was pleasant to work with,all our questions were answered in a timely manner even phone calls and kept us informed as the process went onThank you for all your help

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Exceptional customer service. Keep up the great work.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Made the stressful process of buying a house a little easier. Would highly recommend.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
Nathan M

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

If you're an anxious first time home buyer like I was, Veterans United is the way to go. They made the process extremely smooth and I couldn't have asked for a better experience!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Everyone that was involved in this process was extremely helpful and professional.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Rob Hayward and the team over at Veterans United were exceptional. They were knowledgeable of the full process and I felt secure in knowing that they knew what they were doing. Every step of the process, was handled professionally and the team was very supportive. In the future, when am thinking about buying another home, Veterans United will be the first choice.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Smooth process

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

My team was the best they made my grandkids so happy they are the reason I got the house

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

I was very well taken care of, and they made the process for a first-time homebuyer extremely simple and straightforward.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

My overall experience was outstanding!! What a great and pleasant bunch of folks. Thank you so much for the teamwork all of you have.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Veterans United has been the best experience in buying a home. The professionalism of Ashley, Matt and Holli was so refreshing. We received prompt return calls and every detail was explained pleasantly and efficiently. They were never irritated or annoyed at any point with us and we never felt like our contacting them was an interruption to their day. This team took ownership of any issues that had arisen. We felt as if we had our own personal team that wanted us to secure our mortgage as much as we did. This could have been a very confusing and nerve wracking experience but our team was right there with us throughout this entire mortgage journey and were with us through every detail step by step. Our team worked extremely well as a cohesive unit. We feel very fortunate to have found Ashley, Matt and Holli. Absolutely the best mortgage buying experience. This team is second to none.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

I had an amazing experience with my loan team. I can’t say enough good things about them. Nick Haller, Jenn Cooper, and Shelby Slate Griggs. They made the entire process incredibly smooth and stress-free. From start to finish, everything was completed in less than a month, which is amazing! They were always responsive, thorough, and kept me informed every step of the way. I truly appreciate their hard work and dedication. Highly recommend this team!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend
Keshawn D

Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

Great experience with Va loan

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

More Reviews

See all 442,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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