Nick and his team were great to work with.
Extremely knowledgeable team!!
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
very easy to navigate through the portal, theres some paperwork that would be very very difficult to obtain for a normal folk like “barracks prove of residence” i was only able to obtain it because i still have friends who are in the military and know the right people
They were very understanding and helpful with every step of the way.
Will let all my brother &sister veterans at the VA , American legion, VFW know what a great job you did.
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I would rather lose my leg all over again than work with this company again. No one was talking to one another. I would have one person tell us one thing and another tell us the complete opposite.
Response from Veterans United
Hi Robert,
I’m so sorry to read this feedback. The words you used make it clear just how frustrating and painful this process felt, and I can’t tell you how much I regret that you were left with this impression of Veterans United. Being told different things by different people is confusing and discouraging, and I never want any veteran to feel that way when working with us.
Thank you for sharing your experience, even though I know it couldn’t have been easy to put into words. If you’d ever like to talk more about what happened, my team is here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Brian Bradley was our Champion leader but we also want to say a Special thank you to Zach Brown & Jeremy Salas! What an Awesome Team! I pray God continues to use you guys to make another Veteran's family's dream come true! God Bless You All. Beauford & Wanda Franks
Amazing process. Miguel and his team are the best.
The team at Veterans United was great in every way! They responded quickly to whatever was needed and did so in a courteous way.They kept us updated continually as the loan progressed. And they were encouraging and positive about getting to closing. They were happy for us when it all was done! Thank you everyone!
Very helpful understanding and explanatory with the entire process from the perspective of a first time homeowner, couldn’t have been done better.
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Working with Bailey was very pleasant. I went into this experience not knowing what exactly it entails, but knew it’d be stressful. She made sure to answer any and all questions, made the experience doable and overall I’d do it again.
Veterans United helped explain the home buying process and answered all my questions and concerns.
Working with Veterans United was great. They were there every step of the way. Were always available when I had questions and got answers for me promptly. I highly recommend working with Veterans United!
I want to thank you all for everything Veterans United did for me. There no way I could have done it without you all. It's greatly appreciated. I could be the post child. Ha ha. 3 years ago, I was prison with dreams and goals. It's only through grace of God that this happened.
