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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,228

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,228 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

They were with me during the whole process. Never felt like they were not 100% commited to my process

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Incredible experience with Daren and his loan team.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend
Photo submission from Pete P.

They always kept me informed of what was going on throughout the whole process and even if I didn't really something they would always tell me to get something ready just in case it might have been needed later on. Well prepared.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Joel and Chris are great they follow through, from start to finish!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

We couldn't have asked for a better team! I was truly amazed by how stress free of a process they made it for us as first time homebuyers! They took the time to explain each step, and always answered our questions right away! We are forever grateful to our team in helping us achieve our dream of home ownership!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

You did a great job getting me qualified

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

Well where do I start? All I can say is that there is not enough good words to say how much I appreciate veterans United! Especially Whitney r. Brown! And all of her team. So many names that I can't recognize them all! But they know who they are! They have been with me since the get-go! Way over a year ago when I was just trying to find a place from Maryland to Kentucky and Whitney and her team, I know there's Beth. Oh God, so many others! It's like they treat you like their own family! Not only have they helped me with getting a home and even getting refinanced. It's like they treat me like I'm the only person they have to deal with, which I know they have a lot more veterans they're helping also I could go on and on praising them! I need to send a picture but what he wants of me in front of my home along with the nice gift they gave me. Whitney knows what it is. I would recommend veterans United to every veteran who is trying to get a home for either of themselves or themselves and their family. They will never quit trying to help you. You don't find that much these days. Talk about old school hospitality because that's what they are! To everyone at veterans United, myself and my family love you all! From a US Marine corps veteran. Semper Fi! 🫡🇺🇸

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend

The team is extremely supportive, friendly; professional, and goes out of their way for you.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

This is my 2nd time using Veterans United and both times their team was absolutely great.Always there when I had questions and made everything so clear and easy.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

The service provided was amazing. The team worked incredibly well together. The entire process was easier than I can begin to explain. Every person I was involved with was very kind and went well above normal expectations.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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5 out of 5 Stars
Would Recommend

The whole process is…involved. Be prepared to share all of your finances, your addresses, employment, and probably part of your life force. It is a freaking roller coaster of emotions. VetU does their best to walk you through it all. Somehow, I made it through to the other side, and you will, too.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend

I only want to use VU for all of my home loan, refinance, and VA loan needs. I’ve been so satisfied with the service and support I’ve stayed in touch with the team so I can just on the best opportunities when the market shifts.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

They make lie easier

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I was extremely satisfied with the support and guidance I was provided from Steve and his team of knowledgeable staff. They helped with all my questions and provided me with explanations throughout the entire refi process. Steve even took a call from me while he was on vacation. True customer support, Thank you all!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

More Reviews

See all 472,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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