The process was quick, easy, and painless. My loan officer walked me through every step and explained it to me, Barney style. She linked me with every service I would need, which made the process very easy. She helped me through everything that came up. I recommend 10/10!
I am profoundly grateful to Veterans United and especially to Tori Thomas for guiding me through the home loan process. Tori was outstanding—truly a standout professional who was always on top of every detail, ensuring I understood what needed to be done on my end and taking care of everything on hers. Her dedication and proactive communication made the entire experience smooth and stress-free. Because of her, I always felt confident and well-supported. If anyone asked me about my experience, I would wholeheartedly recommend Veterans United, not just for their excellent service but for exceptional team members like Tori who make all the difference.
I had an excellent experience working with Matthew at Veterans United, my real estate agent Leanne, and the rest of the team including Tre and Abby. From start to finish, they made what can be a stressful and overwhelming process feel smooth, organized, and manageable.Matthew was incredibly responsive, knowledgeable, and patient. He took the time to explain every step of the lending process in a way that actually made sense, which gave me a lot of confidence throughout. He stayed on top of everything and made sure there were no surprises.Leanne was just as amazing. She was attentive, proactive, and truly had my best interest at heart. Whether it was scheduling showings, navigating negotiations, or making sure details didn’t slip through the cracks, she handled everything with professionalism and care. I never felt rushed or pressured, just supported.Tre and Abby were also a big part of keeping everything on track behind the scenes. Their communication, follow-up, and attention to detail helped keep the process moving forward without delays, which made a huge difference.Overall, this team worked seamlessly together. Communication was clear, timelines were met, and I always felt like I was in good hands. I highly recommend them to anyone looking for a smooth and well-supported homebuying experience.
Working with VU was a good experience from start to finish. Explained everything to my understanding, answered all my questions in a timely manner. Provided options up to the last minute. Thank you.
The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.
As first-time home buyers, we couldn’t have asked for a better experience than what we had with Veterans United and our loan officer, Matt E.
From day one, Matt and his team demonstrated exceptional knowledge and experience, taking the time to clearly explain every step of the process in a way that made us feel confident and informed. Their professionalism was evident in every interaction, and their communication was outstanding—always prompt, clear, and thorough.
What really stood out to us was how responsive and proactive they were. No question ever went unanswered, and they consistently stayed one step ahead, ensuring everything moved forward smoothly without delays or surprises. They made what could have been a stressful process feel incredibly easy and manageable.
From start to finish—and even after closing—the entire experience was seamless. We truly felt supported every step of the way.
We have already recommended Matt and the Veterans United team to several friends and family members, and we will absolutely continue to do so in the future. If you’re looking for a knowledgeable, professional, and easy-to-work-with team, we highly recommend them.
Matt is great
Bryan was super professional and really cared for us.
Awesome job!!!
The team made the process quick and easy for me. They were also able to answer all of my questions while keeping me informed.
Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.
I’ve had several loans during my life. The experience I had dealing with VAU, was unbelievable. Their professionalism and friendliness, of the way they handled my loan request, was so accurate and precise I had no issues with the whole process. They were consistently staying in contact with me with updates regarding my loan request.I want to personally thank Kari, Alec, and specially Kollin for the “EXTRA “ help they provided above and beyond their normal duties. Thank you ALL again. Clint Ealey
Veterans United was outstanding they went above and beyond all our needs. We stayed on schedule and the process was extremely easy.
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Process was incredibly simple, Ryan and Lauren walked me through evert step and supported me the entire time. I cant believe how effecient and streamlined this loan process was. I am also grateful to the first team that helped me get my credit straight prior to the loan. Amazing, I thank the entire Team at VU.
Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly
We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.
