Holly and Corina were amazing throughout the whole process. I appreciate their communication and advice throughtout everything. Thank you!
This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.
Great people, professional, great service. I already recommended them to another vet that’s buying.
I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.
Keep up the great work
Easiest close ever! Harry and the team did a fantastic job. Thank you!
I feel the communication was very poor , took several calls to get a responce
Response from Veterans United
Hi James,
I'm really sorry to hear that it took multiple calls to get a response. That’s not the kind of experience we want anyone to have, especially during something as important as a home loan. I totally get how frustrating it must’ve felt to be left waiting when you needed answers.
I’d really like my team to learn more about what happened and see where we dropped the ball. If you’re open to it, give us a call or shoot us an email so we can take a closer look. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is in the office from 9 a.m. to 5 p.m. Central Time, but feel free to reach out anytime that works best for you.
Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.
It was a pleasure to work with Jon M, Kyle B and Jonathan R. They took care of everything for this 67 year old still working full time and trying to manage a sale and a purchase at the same time. There needed to be more timely communication between my realtor and my loan team the last few days before closing b/c I was confused which closing date I actually had.
I truly would have been lost without them and am so very thankful for their expertise and compassion.
