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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,436

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,436 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From start to finish I was treated like gold very professional and knowledgeable nothing better then this whole process

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Immensely satisfied with the level of professionalism and care provided by Veterans United.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I had a great team! My loan officer loan specialist, concierge, and realtor were there with me 100%, and, all the way through, from beginning to end.
They were as happy for me when I closed as I was!!
I highly recommend VU. They are very professional, and, although most stuff is done through their portal, they make it very easy, and, they are right there with you.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

1 out of 5 Stars

My recommendation is to not use Veterans United Home Loans.

Response from Veterans United

Terry, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your closing experience was not better managed.

4.5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

This is my 3rd home and my 1st time using VU and this was by far the easiest start to finish I ever had. I definitely would recommend Veterans United to my family and friends.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

The team went above & beyond to make sure that I had all of the information & options available while I was trying to figure out my first home purchase. There were several times that I hadn’t fully understood the wording & numbers on the closing paperwork, but they made sure to walk me through step-by-step so that I felt comfortable & knew what was going on. 2 days prior to closing (the 1st time 🤦‍♀️) we hit a snag with the seller failing to mention that she had a lien & was in foreclosure, so there was a hold on the sale, when the team found out, they immediately called to make sure that my family & I were ok & when they realized that we were left in a hotel (5 people & a dog) for an extra 10 days, they ended up sending a package with games & goodies to try & alleviate so of the stress that we were all dealing with. The team truly was a godsend & we greatly appreciate everything that they did to help us.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I feel like I have been set up for success. There are a lot of unfamiliar details that come along as a first time buyer and again as we refinanced, and by the time I was faced with anything new or seemingly odd (again, unfamiliar territory), Brad had already given me a heads up on what to expect. I felt well prepared and supported. Therefore it was no surprise to get calls around the time I did as a heads up that I could refinance. I did not feel pressured, just informed, and once again the process was totally smooth. Considering the initial sale was full of speed bumps (to put it mildly), my mortgage experience was the easiest part. Great support from Veteran's United, and I tell any eligible friends I can to give you guys a call first.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4.5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

4 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

It was my first home and it was super easy. They took care of the heavy lifting and went above and beyond to make this a good experience.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process easy! They are all so helpful and friendly and always willing to help with anything you may need! I would definitely recommend them to anyone!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4.5 out of 5 Stars
Would Recommend

I have already told 2 friends to talk with John Lucas because he was so professional!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

4 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Jeff Magsamen and his Associate Christie Thomason did a terrific job in getting all of the paperwork on a timely basis, keeping us informed about inspections & appraisals.
The final papers signed and ready to close all were correct and on time.I can't speak highly enough about the professionalism of this team.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 430,436 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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