Both times they have been great to work with
Veterans United is a great team of hard working individuals. I never wondered where I was until I got a low appraisal from initial review. They went to work immediately and stood beside me while I fought to get our dream home. I would recommend this group to any veteran who wants to get a home. From day one to closing they have your six! Thank you Shawn Shackleford, and Jennifer August-Ruiz.
I recommend 100% Veterans United Home loans. I bought the house with no real estate, but Aidan Anderson, Adam Nelson and veterans united site made it easy to follow through all the requirements to complete on time. Thanks Veterans United home loans for my new home with zero down payments and affordable payments.
Can’t say enough good things about Veterans United and the assistance gave me from the beginning by improving my credit score to the purchase of my dream home in Florida. They were very professional, courteous and helpful always. If your a Veteran thinking about a refinance or home purchase, you can’t go wrong with them.
Promote Shane and give him a raise.
Everything was handled well and easily. Super happy with the whole team that made this possible
Extremely professional company; I highly recommend.
These guys are the best, highly recommended, you’d be happy to work with them indeed!
Great experience. The VA made things stressful at times, but it was com
As a retired military veteran I've dealt with a few lenders and this was hands-down the best refinance experience experience to date.
Highly recommended!
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Awesome experience, very helpful through the entire process
Amazing group of people.
Numerous delays and lack of communication during the process. The Veterans United team failed to read emails and missed several key pieces of information which caused multiple delays. I have bought and sold 8 houses in my lifetime and this was by far the worst experience.
Response from Veterans United
Hi Katherine, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
