Veteran's United provided a relatively streamlined experience. The employees that I worked with were exceptionally polite, engaging, and helpful - often beyond their designated work titles.
I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.
Jacob and his team got the job done! Thanks!
Derek Russell and Jeremy Patterson were the best! They were very helpful and answered all of our questions. They made the process less stressful :)
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We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
Johnny Mitchell and Elizabeth Brown were amazing to work with. They are very responsive and helpful throughout the whole process. Both of them are an absolute pleasure to work with.
Veterans United is easy to work with. Between the staff and technology, they make it easy to stay updated and know the next steps in the process. We have worked with VU several times now and they always go above and beyond to make sure we are comfortable through the entire loan process. They are very helpful and quick to answer questions to make sure we have all the information we need to make informed decisions and also keep us updated on the status of the loan. We would recommend Veterans United to anyone looking for a VA loan.
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First class operation I was guided all the way through the process without a problem. Made it very easy. Thanks
Veterans United made home buying easy. We feel that we received outstanding support and guidance through out the entire home buying procedure. From Torri Thomas through the local relator, Adam Noe, that team was there to answer questions and facilitate the buying process. Truly an easy and non stressful experience.
Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.
