Veterans United were awesome! My team was great to work with, they were super helpful. It was an easy process and everything went smoothly.
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Jimmy and his team were great. They provided excellent customer service and responded quickly to any questions and concerns I had.
Ryan one of the best. Stayed in contact with us the whole way.
Great loan officer worked with me through the whole process I couldn’t ask for a better team.
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From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Very easy to interact with. Felt well supported throught the entire process
Kelly from Veterans United was amazing. She walked me through every step, and was very responsive. I'd definitely recommend.
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My team made everything go smoothly. Whenever I had a question or needed help they were there with answers.
Thanks Madison for taking such good care of me and my loan. It was great working with you again. The whole process was easy peasy.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
This couldn't have gone any smoother if you had scripted it. I'll let everyone of my veteran friends this is the way to go.
Matt E. has been great. He made our loan process easy and efficient.Matt and his team were very helpful and friendly. I would definitely recommend Veterans United home loans to my fellow Veterans!
