Super easy to navigate through. The app makes the process smooth and leaves very little room for error.
The whole process was smooth and speedy. Everyone at VU is extremely helpful. The app is simple and straight forward to use with nearly everything needed for success in one place. They are honest and real every step of the way.
Everybody on the team helped my wife and I every step of the way on our house buying journey and we can’t thank them enough!!!!!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Working with Veterans United was the best decision I could have made. With dedicated individuals (Dane,Nick,Grace)working at the Loan Agency and teaching me the process of buying property for the first time, I am understanding this process better and enjoying every minute of it. Thank you everyone for taking this time to help and share your experience with me.
Absolutely amazing experience! Tyler, Drew, and Eric were incredibly accommodating and made me feel at ease throughout the entire process. As a first-time homebuyer, the prospect of purchasing a home initially felt daunting, but the VA team made everything seamless and stress-free. I’m truly grateful for the opportunity to work with such a professional, knowledgeable, and friendly team.
Great to work with. Made the process smooth and easy to understand
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This was my second time using Veterans United. As always, the team provides dedicated professionals who help you navigate the home buying experience - from everything to crunching the numbers to helping you find reputable moving companies and beyond. Everything went seamlessly and I can’t thank the team enough for all their hard work and help during my home buying process.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
The team that worked with me at Veterans United were phenomenal. This was my second home, utilizing Veterans United and one of the biggest things that I liked about them is that they are always looking out and checking the market to get you a lower interest rate to possibly get your loan refinanced throughout the years to lower your mortgage payment.
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Lindsey and her team at veterans United did a wonderful job. Got me a great rate. I highly recommend.
The home buying process with your team was beyond outstanding. Shannon called when I myself thought nothing could be done or possible. Within a couple of days I was pre-approved for a mortgage and began the home search. My brother and his wife then decided to sell this home I have been renting in for 16 years to myself. The process finished Mar 30.It was amazing what your team helped do for me. I will always be truly greatful and recommend your company to veterans I come across who may be searching for a home.Sincerely,
Vanessa Kitty
Sydney McFall and Kelly Vitale are amazing! They approached each interaction with a personal touch and their attention to detail is unmatched. They are both consummate professionals and I look forward to the next time I get to work with them!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Justin goes above and beyond to help veterans. I would highly recommend him to other veterans.
My team was amazing! We went under contract on the 5th and settled the 30th of the same month. Efficient, clear, and responsive. This is exactly how the home buying process should be! Thank you Clayton, Brian and VU team!
Exceptional service from the entire team!
