I had a wonderful experience with Veterans United. Everyone was so communicative, helpful, and reassuring. Brandon and Keri, who dealt with the nitty gritty of the process were amazing.
Quick and caring
Chris and his team were great to work with, they made everything so easy. Thank you Chris and your team.
Great help
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Awesome people, very helpful, my credit wasn't quite where it needed to be, but I listened to their advice to a T and sure enough ended up closing exactly timeframe I was looking for!
Ali and her team were truly amazing! They made our homebuying experience completely stress-free. We especially appreciated how organized and communicative both Ali and Ashley were throughout the entire process. We’re incredibly grateful!
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Billy was GREAT to work with. He was responsive and made the entire process for our clients seem so easy! We even closed early which was a huge bonus.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Very easy to deal with, professional group who kept us on track for a successful closing
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
It was a great experience from start to finish. Highly recommend.
Aaron was an amazing loan officer. When i had questions he responded almost immediately. If he didn't know the answer he got me in touch with someone who did.
The entire is very helpful! When it came to any questions or concerns, they’ve always had the answer!
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Best Service I could ever ask for. They make me want to keep buying homes. But sadly and happily this should be my forever home. I’m excited!
Matt Landis and his team were absolutely wonderful to work with. I always received same day answers to my concerns and immediate solutions to any problems. I hope to work with Matt and his team again in the future.
I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.
Rick Bridgman and Bridget McGuire were awesome. They were in my corner every step of the way, not only internally with the VA, but also managing the whole transaction process. Rick and Bridgett were there at all hours to answer my questions, help me plan, and ultimately got me across the finish line to purchase my home. 10/10 recommend.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
From start to finish Sam and his team worked diligently to take care of my clients during their purchase. Outstanding team. Kept me well informed without having to reach out to them for updates. It was a smooth transaction & we all appreciate that.Thank you for a job well done.
The whole process was very smooth. The loan team was exceptionally helpful with everything!
My experience was awesome. Greg was super helpful and really made the process very streamlined. The whole team was amazing! Will definitely recommend to other people.
The crew who helped me threw out my journey was amazing I truly hope all vets receive help from you guys absolutely worth it. From day one they had my back treated me like family, they hade me up to speed in no time. They would call to check in to make sure I was good during this stressful. 10/10 highly recommend.
I am truly BLESSED. You seem to have gone beyond the call of duty. It seems as though VU STAFF takes pride in helping VETERANS.
