This whole process was very easy. The “to do”s and helpful videos took away the stress and uncertainty of buying a new home.
Everything was clear and straightforward! The “To Do List” on the app was great!
Easy and through step by step instructions.
A special thank you to Derek and his team at Veterans United! You made buying our dream home possible! And made the entire experience enjoyable. Took all the stress out of it for us! What an amazing experience! Thank you so much.
From the start to the finish line of get my new home was so simple and easy with Bryan and Annie and their team. Highly recommend them 100%. Thanks again for everything. M. WILEY
Easy they were very helpful, friendly and knowledgeable
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Tim is the best! VU is the best! I will be a life long member of the VU TEAM! Thank you all so much! Me and my family are extremely happy and grateful for you all!
I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.
They have been fabulous! They helped us step by step through the whole process. Great team!
At first very good in the end confusion.
Response from Veterans United
Hey Mark,
I really appreciate you sharing this. I’m glad to hear things started off well, but I’m sorry to learn that the process became confusing toward the end. I can understand how frustrating that must have felt after such a strong start.
We always want communication to stay clear from beginning to end, and your feedback helps us see where we can do better to make that happen. If you’d like to talk more about your experience, my Client Advocate team would be glad to connect and listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
very professional, fast, great communication, and just an easy process. simple and direct. would def. recommend to other veterans. top notch experience and made my dream a reality.
Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.
