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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,684 reviews
581 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,684 unfiltered reviews

Starting on Page 456 of 15,023. Return to Page 1

5 out of 5 Stars

Could not have gone better - it was a literally perfect process. If/when I need another loan I will come back to Veterans United.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

They did a good job of helping me get a house around my area.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Chris and his team did an awesome job. Very professional and customer friendly.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Jade L.

Thanks for all of your help. You all gave me a place to stay and real happiness.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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Experience first-hand why 358,312 homeowners give us a perfect score!

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5 out of 5 Stars

Not at this time right now, pretty busy
Unpacking.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Joel and his team were great to work with--I would use them again 100%!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Trip in his team did an outstanding job. They made my home. Buying an experience an awesome experience. Thank you guys very much. You guys are awesome.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
Photo submission from Frank L.

Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Jon and his team were so helpful to us from pre-approval through settlement. Everything went smoothly and we know it was because of the expertise of everyone at Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

The whole home-buying process with Veteran United went incredibly smoothly, and they were always available to answer our questions and explain things clearly. We would absolutely recommend Veteran United to anyone looking for an stress-free lending experience. Thank you Veteran United.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

Ready to see for yourself?

Experience first-hand why 358,312 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everyone always told me purchasing a home would be extremely stressful but with the team I had it was one of the easiest things I've ever done. My team was amazing and kept me up to speed on everything.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

All of my assigned specialists were very easy to work with and helpful during this difficult process. Veteran's United made my first homebuying experience great, I would recommend them to family and friends.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

2 out of 5 Stars

Telling me late in the game for documents I needed that were going to take a long time to get. Not offering me a tax exemption form when I don’t have to pay taxes since I’m a 100% disabled veteran. Origination fee was high.

Response from Veterans United

Hi Jonathan,
Thank you for sharing your feedback and for your service. I’m really sorry to hear how frustrating this process felt for you, especially being asked for important documents later than expected. I also regret that you didn’t feel fully supported when it came to your exemption and fees. That’s not the kind of experience I want any veteran to walk away with.

If you’d like to talk through your concerns in more detail, my folks would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Photo submission from Edouard P.

My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Dan and his team really sowed up and showed out. Home buying process can be very intimidating and stressful but Dan and his team were excellent and would recommend Veterans United to any Veteran who wants to buy a home.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Using veterans United for my loan made my experience easy. The loan officers always got back to me with any and all questions I had. I am a first time buyer over 75 years old and with the assistance and compassion I got from everyone it made my buying a happy experience. I recommend to any one who can get a va loan to use this company.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

3.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

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