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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,916

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 389,916 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

The team made everything convenient, questions were answered in a great timely manner, they were so nice and respectful. Very grateful to work with them.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

I appreciated the step by step help. Mason and his team were all very helpful and great to work with!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Trey was a joy to work with. With so many hurdles that came in the way, Trey was patient with my question regarding the paperwork and the financial process to being Under Contract. I will surely refer friends and family to him! Thank you again and I look forward to our future endeavors.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Everyone was fantastic!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

I will use their services again! 100% Satisfied customer right here. Smooth process. Wonderful people. Great customer service. You can't ask for more than that! Thank you all so very very much for everything. I look forward to working with you all in the future!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
Would Recommend

Joel, Sarah, and Sarah made the home buying process so easy. With their constant communication we felt more confident and knowledgeable throughout the entire thing.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Fantastic service. All very polite and professional. I don’t know what they are paid, but I do know it’s not enough for how incredible they are. Give them all raises!

headshot image of Jesse Arnold

Loan Officer: Jesse Arnold

NMLS# 2487280

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Great program! Very structured and the team was very helpful. They really showed their care for us as Veterans. Highly recommend using them in your home buying.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Thank you for everything.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

3.5 out of 5 Stars
Would Recommend

The struggles that we had with utilizing the VA loan program, in lieu of any other home buying program, are that there seemed to be many items that we could have been told that we needed prior to even finding the home that we purchased. These items could have been located through the military and such and already have been loaded prior to finding, beginning and purchasing the home. This delayed us and caused a lot of stress for everyone involved. Additionally, we were not informed of any assistance programs that were available to us such as the first time home buyers classes that assist with costs and others that may even exist. Most importantly, we were also under the impression that the VA loan would be a zero down loan and yet we still ended up paying $13,300 all said and done. This was money that we could have and were intending on using for moving, updating, and furnishing costs. As of yet we are still not even clear why we had to come up with so much money or where it all went to. That is not a small sum of money by any stretch of the imagination. I would warn anyone that we may recommend of this fact and strongly suggest that the VA do a better job of itemizing the costs and giving a logical and understandable reason for each and every dollar both verbally as well as in writing.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend

I was pleasantly surprised by Veterans United. I didn’t know what to expect from them, but when they were dropped in front of us, I was sure glad we went with them. I especially like the group text chain so I could communicate with my team if I had a quick thought.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Thanks to everyone

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Brian, Matt, and Bobby all have done a fantastic job throughout this loan process for my family and I. Their attention to detail and dedication to providing exceptional step by step service truly made this experience very easy. I will utilize Veterans United services again someday. Thank you!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Veterans United has been great to work with! This is now our second home we have purchased using Veterans United and they have been great to work with each time! I highly recommend them for anyone looking to purchase!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Buying a house is very stressful. It is demanding. There is a lot of footwork amongst the many phone calls. The search for the perfect home, and my family and I finally have it. Thank you so much to Ryan, Justin, Ethan, and Bailee!! You guys did such an amazing job! Words can’t explain how appreciative we are to accomplish such a goal. Everything happened so fast. Yet looking back it has been such a journey, from all the knowledge you were able to provide to get credit where it needed to be. Then helping us save every which way, step by step and breaking everything down barney style. You all took so much weight off of our shoulders. Hats off to you guys!! Keep up the excellent work. Overall the process was fluent. With that being said, we will refer you guys and most certainly keep in touch. From the Wood family we truly thank you.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

VU made the process easy. It was quick, even though I was purchasing through the holiday season.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

More Reviews

See all 389,916 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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