Good communication on follow-up
The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
Had a great time through the process. They helped me every step of the way and were super nice and understanding about everything and explained things clearly. Great experience.
The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
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Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Justin was wonderful! Very communicative and just an awesome person to work with in general. Hold highly recommend him to friends
Leah Maloney and her team were fantastic, informative and available
Ken was the Best! He was very personable and always available! He never made me feel like I was bothersome with all my questions. He went above and beyond to explain in detail any issue I brought to him. He made the process so smooth even when we ran into issues (not due to him) and fought to keep things moving in my favor! Above all he LISTENED! And to prove he listened he sent the most appropriate house warming gift that was exactly our family, not just a run of the mill item!
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Overall excellent experience! Staff was attentive and involved every step of the way!
This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.
I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
I would like to express my sincere gratitude to the entire team for their dedication in successfully completing the home purchase process. I commend the company for its efficient process, and I am confident that my future experiences will be even smoother. Thank you for your hard work. Rangers lead the way!!!
My team was absolutely amazing! They helped me every step of the way. It was the best home buying experience I have ever had!
