The home buying team I had the pleasure of working with was professional, reachable and incredibly supportive. They really helped move things along and kept my home-buying experience stress free. I couldn't recommend a greater group of people. What really stood out to me was their ability to effectively communicate and explain the different parts of the process, ensuring I always understood where we were at and aware of what was going on.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
Aimee, my loan Representative was the best! Very knowledgeable in all aspects of the buying process. She calmed my nerves when the doubt set in! Im so Happy I followed thru and have moved. I feel like this home is diffently the move I needed to get past the last two years taking care of my father in Hospice and his death this last November. I don't think I would have followed thru it it wasn't for Aimee Hall, you should be proud to have a Representative that actually takes the time and care needed to understand a client that has been through so much and scared to make a move. I consider her a friend and Family! She is diffently a 10 plus!!
Tim and the VU are awesome
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Best home-buying experience I’ve ever had.
Team was great and very thorough, transparent and timely in their handling of our loan. We were engaged and wish they had mentioned that only the veteran could be on the deed, prior to marriage. This was only mentioned to us after we had gotten the clear to close, which caused us to renegotiate insurance as well, which increased our insurance rates. We also wish they had been available during closing, but we understand things happen. Overall we had a very good experience with them. Stephanie and Kayla are very kind, genuine people who truly care about their work and its impact.
Jordan and the team was amazing !!
Great communication and follow up. Always available to answer any questions.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Lance and Evan made the whole process easy. They kept me updated and informed throughout the whole process. Both were incredibly professional and friendly and I felt that they had my back the whole time. I would highly recommend Veterans United to anyone who is thinking about purchasing a home using a VA loan.
This company one above and beyond. They made everything so easy in smooth. It is a wonderful experience.I would highly recommend to anybody!
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Great team, dedicated to getting trough the loan process in a timely manner.
Excellent communication and follow up.
This is my second home loan with Veterans United. I’ve been vey pleased both times.
They walked me through the entire process and broke it down barney style when I needed. Highly recommend i dont think it could be made more simple.
Loan officer was great to work with and very knowledgeable! Loan coordinator and concierge were reaching out constantly to see if I needed assistance!
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
I did my first home refinance with them. The whole process was confusing, but they were extremely upfront about all costs and explained everything so I could actually understand it. The other companies I talked to acted like used car salesmen and were shifty about costs; not Veterans United - they treated me like family from the start. 5/5 Dentists would recommend them.
