Andy and his team have been fantastic! The refinancing was as smooth as possible. I truly appreciate all of the support and highly encourage Veterans United to any veteran looking for a home loan or refinancing!
Whole team was amazing. Let me know what I needed to do and helped me along the way
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My Veterans United Loans team, David, Anna & Nicole were awesome. If I had any questions or problems they were always readily available.
Lance and Cori did an amazing job and excellent customer
Amber and Chad were incredibly helpful through the entire process. Buying a home is extremely stressful at times but Amber was very patient and kind. She handled the entire process and made it really easy for me and was quick to answer any questions. I recommend all veterans buying a home to go through veterans united! Im so glad I didn't do this without them!
Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.
They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!
Thank you VU and Dream Team for everything!!
This was my first time using Veterans United for a VA loan, and overall the experience was good, but not without some avoidable frustrations.What went well:
The loan team was responsive and helpful when I had questions, and they explained the VA-specific parts of the process clearly — things like how the NOV works, what the appraisal means, and what to expect as we moved through underwriting. When issues came up, they did work to correct them, and the communication itself was solid.What could have been better:
Some of the early estimates were off, and a few fees showed up later that hadn’t been included in initial disclosures. I also had to point out several items that should’ve been marked as paid. None of this is catastrophic, but it did create extra work on my end.
The biggest frustration was the appraisal being scheduled later than it should have been, which pushed closing back by a week. That delay had real impact on my timeline.Bottom line:
Veterans United ultimately got the loan approved and handled the VA process competently, but I’d recommend future borrowers stay on top of details and timelines. The team is helpful, but you’ll want to double-check the numbers and make sure everything is progressing when it should.
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⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.
Awesome loan team with Mike and his staff, very knowledgeable and always answered all of my questions.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth as long as I did my due diligence. It was an honor working with this team at veterans united! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!
My experience was great! Easy process and informed every step of the way!Jeremy Arnold and Katie made my experience very enjoyable! Definitely will use VU on my next purchase!
