Communication at the end was a mess. Nothing to do with Aaron or Mike. They were both great. Title and who came out for the closing seemed to not know anything.
Alex and the rest of the team were awesome from beginning (2021 when I worked with Scott to get my credit fixed ) to Alex and Beth helping me through to the end ! They accommodated my schedule and they made the process so smooth. I would recommend this company and these people to any and everyone .!! A+
If you qualify for a home loan these guys will make it happen! Joel was top notch! Always took the time we needed and listened to every concern or question we had! Extremely nice and professional man!
Everyone was an absolute joy to work with! From the concierge to my agent everyone was amazing and made the process super easy!
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From the first phone call to the final closing phone call it was a great experience. No call was unanswered or unreturned. The level of professionalism was outstanding. Each team member was informative and friendly. I was initially told how the process would work and that I would have contact information for everyone involved in case we had questions. I was encouraged to call and ask anytime. The timelines were all met and in fact it was finished ahead of time. I would highly recommend using Veterans United.
Wonderful, thoughtful, mindful, and emphatic to our needs.
Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.
They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!
Thank you VU and Dream Team for everything!!
Veterans United provided ne with outstanding service. They were recommended to me and now i would like to recommend then to you.
Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.
Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.
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Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family
They was very helpful
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
I am hesitant on companies that “strictly help vets” because I’ve felted taken advantage of before. At no point in Time did I feel falsely lead or pressured to buy when I wasn’t ready. They gave me a call after I said I need 2-3 months to adjust to a new job/schedule before we even talked about formality’s.
