My lender was Don Smith. Don was fantastic to work with. I was frustrated with many last minute requirements by the underwriters, who kept “moving the goalpost” by frequently coming up with new requirements, or changing previous ones after I completed them. It was quite frustrating, and there was a period of time when it seemed like the loan wasn’t going to be funded, lasting up until the day before closing when we got the word that the underwriter was finally satisfied and wouldn’t have any more last minute hoops for me to jump through.Don was my point of contact, so he had to bear the brunt of my frustrations. He handled the situation with patience and the utmost professionalism. It was apparent throughout the process that Don is an expert at his job and that he is passionate about helping buyers get across the finish line. I cannot speak highly enough of Don Smith.
They made the process seamless. Stayed in touch to make sure everything was going smooth but wasn't overbearing. Awesome to work with.
Refered one of my soldiers
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Everyone was extremely professional, friendly, proficient, and overall great to work with.
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Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.
Best home buying experience ever! Kyle and his team are amazing, I would recommend them to any veteran looking to buy a home, They make the process of buying a home so easy and stress free, Thanks again Veterans United for making my dream come true.
My experience with Veterans United was absolutely fantastic. My Loan Officer Sarah and Loan Coordinator Suzann were on top of everything and made a quick closing feel like a breeze. They were friendly and professional and they made sure I knew exactly what I needed to do each step of the way!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Lindsey James and Jimmy Kris were amazing to work with and made the process extremely easy. They were always quick to respond, provide updates and answer any questions I had. I would definitely recommend them to anyone!
Miles Pivonka was AMAZING super helpful at all times answering all of my questions I was uneasy about the whole process and he really eased my nerves and had all the information I needed thank you again miles 10/10
The process was easily streamlined for me as a first time home buyer. Easy going and low stress options were always available to me.
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
Ryan was incredibly knowledgeable, patient, and always available to answer my questions — no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much
Great team to work with! We had no issues and love working with Veterans United!
The upload process was no very smooth. However, the team is fantastic.
