Working with Veterans United on the mortgage for my new home was pain free. I was kept apprised every step of the way. They let me know what they needed and in some cases where to find the info on the VA site.
I felt like I was part of the team always. They were responsive to my needs and reassured me that everything was on tract. I especially enjoyed working with Grace my personal concierge, who was available to me for all the non technical parts, but she was very helpful pointing me to additional resources.
Overall, one of the best experiences I have had! Thank you to my outstanding team!
Nate was the best part of my whole experience. He was very professional and extremely helpful.
This was the best closing experience that I’ve ever had.. Thank you Moya, Cole, Celeste ( Chicago Title), and Richard ( Realtor)!!
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
Great experience the team was very helpful and involved. thanks Charles And Nicole you made this easy and fast experience
Tommy, Carrie, and Kole were an exceptional team and I honestly could not have had a better experience with them. They helped me and answered every single question I had. They even went the extra mile and gave me contact information to set up all utilities for my new home. If you have any one of them on your team, you are lucky to have them!
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I already recommended to a friend.Kyle and Jenny were so great to work with. They were friendly and capable and answered any questions I had promptly and with a lot of knowledge.
They made the whole process super simple and answered any question I had!
The process could feel a bit frustrating at times with all the requests, but we understand that’s part of the job. They stayed in contact, checked on us regularly, and were always helpful when needed.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
All representatives were helpful, knowledgeable and friendly.
Working with Chris Rohr at Veterans United was hands down one of the best experiences I’ve had during the home buying process. Chris was professional, knowledgeable, responsive, and genuinely cared about making everything smooth and stress free from start to finish. He took the time to explain every step, answered every question quickly, and made sure I always felt informed and confident throughout the process.What really stood out was his dedication and communication. No matter the time or situation, Chris was always there to help and kept everything moving forward efficiently. You can tell he truly cares about veterans and helping people succeed in buying a home.If you’re looking for a loan officer who is honest, reliable, and goes above and beyond, I highly recommend Chris Rohr and the team at Veterans United Home Loans. Outstanding experience all around.
The entire team was kind and helpful
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This has been a very positive experience. Mary and her team was always prompt and helpful in everything I needed. There was never a time I had to wait for a reply to an email or phone call, it was always a quick and professional response. Thanks
Me and my spouse definitely had an outstanding experience with our home buying processes.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Answered all of my questions and never let me doubt the process all the way through!
Amazing customer service, great attitudes !!
