10
Go Veteran’s United!! My team definitely “AIM HIGH” in the quality of service they provide. Thanks to ALL!!
After navy federal declined my mortgage application outside of my due diligence period, I found myself desperately looking for another lender. Veterans United answered and didn’t turn me away. While their mortgage rates are not the best around, they worked well with me (a 1099 employee with under 2 years of employment tax documents) and managed to close on a house with me during the holiday season. I am thankful for the team of coordinators and real estate agents provided for me. Happy new year!
VU made things so easy. This is our second home loan thru VU and our second with our team. We would recommend VU to anyone looking to buy a home.
I'm very happy that this process is over it was a long process had to jump through a lot of hoops bill and his team along with the real estate agent Renee did an outstanding job to get this home and loan secured. I must admit to what times when I thought that this wouldn't work but Bill assured me that he was going to make every attempt to get this loan to the finish line and he did.
Our team was amazing and I wouldn't trade them for anything. So glad to have encountered such a caring and thoughtful team.
Your realtors that were “assigned “ to me were absolutely worthless. I received no callbacks and had to find my own realtor. If you can’t provide a service, don’t offer it.
Response from Veterans United
Hi Charles,
I’m really sorry to hear about your experience. That sounds incredibly frustrating, and it’s certainly not the level of service we strive to provide. The process of finding a home is stressful enough without feeling like you’re not getting the support you need.
While our goal is to connect buyers with trusted agents through our network, it’s clear we missed the mark here. we’d really like to learn more about what happened so we can address it and ensure we’re doing better moving forward. If you’re willing, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but we’re happy to follow up with you if you reach out after hours.
I would personally like to thank Matt Wray, finding not only the best home insurance for my family, but also car insurance that was cheaper and all around better than what I had. 10/10 best insurance agent!!
A special thanks to Veterans United for an easy and simplified process with visible to-do list for easy progressing process when moving and closing on your house.
Daniel, Casey and Nick were awesome the entire way thru!! When I felt doubt or nervous they always reassured me that we would get our new home! 100 out of 10 would recommend!
Hands down one of the best I’ve ever hade the pleasure of doing business with. Jamie Ltamoto went above and beyond to help me get what I not only wanted but needed, I will be reaching out in the future for all home related needs. 10/10
They are not what I expected.
Response from Veterans United
Hi Herod,
I’m sorry to hear that your experience wasn’t what you expected. We strive to provide top-notch service, so it’s disappointing to know we didn’t meet your expectations.
If you’re willing to share more about what happened, my team would really like the chance to look into it further. Please feel free to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST and happy to follow up if you contact us after hours.
Your feedback is incredibly valuable, and we’d love to learn more about how we can improve.
I would like to express my gratitude to Mrs. Blaine and her team for their exceptional support. They made the home buying process incredibly smooth.
Many say, "Thank you for your service.", and, although well appreciated, the sentiment many times falls flat. With Veterans United Home Loans, I felt deeply honored and appreciated as a veteran of the United States. The treatment and assistance that I received reaffirmed the fact that my service was not given in vain. They went above and beyond the call to ensure that I felt supported and valued and got my full entitlements for my honorable years of service. They made the journey to homeownership so smooth and efficient for me that I can't rave enough. Today, I wholeheartedly thank them for their dedicated service to not only myself, but every other Veteran they serve.
If you’re a Veteran, definitely go to Veterans United to buy your home!
