Veterans United made this whole process so amazing! Dane and his team of experts helped out and got us any answers we needed ASAP.
I've tried and tried and tried to get some sort of loan after being in my home for 20 years. Wells Fargo Home Mortgage refused to help (even though I had 5 times the amount of equity in my home over what I was asking to replace a collapsed sewer line). Veterans United took the actual time to listen to my issues and needs and converted my "either/or" into an "and" situation: refinanced my mortgage, paid off some high interest bills, and was able to get me enough cash-in-hand for my sewer line replacement. AWESOME AND EXTREMELY RECOMMENDED!
We were so very pleased with Kyle and the team. This was a process that needed much information and understanding of unique circumstances. What a great job Kyle and team did. We can't be more pleased with his and the team services.Larry and Jody
My team went far beyond anything I could or would have expected from home loan companies. Usually based on percentages and what best suits their businesses, these gentlemen were more about getting me the loan than how much I would put down or how long the loan was for. Those of course, are key factors, but they were not the main topic of the loan it was minor in the overall scope of my situation with my marriage and finances and debt ratios in reference to VA loan guidelines. Everything has particulars that have to be followed and these men ensured that nothing fell between the cracks to cause problems later. That is what an excellent loan team will ensure for their customers and mine did to the extreme!!! Thank you!!!
I spoke to a different mortgage company during my time working with Veterans United just to help get reliable information and they were appalled by how Veterans United was handling things. Got misleading and frankly incorrect information, couldn't get a hold of anyone, and was generally put through the ringer.
Response from Veterans United
Hey Linnea,
I'm really sorry to hear that your experience with us was frustrating. That’s definitely not the kind of service we want to provide, and it’s concerning to hear that you had trouble getting accurate information and getting in touch with the team. Homebuying can be stressful enough without added frustration, and I’d really like to learn more about what happened.
If you’re open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We’d love the chance to look into this and see where we dropped the ball.
YOU'RE the GREATEST !!!
We’ve worked with Veterans United twice and we have nothing but praise for the entire team. We’ve been treated like family and as a veteran I highly recommend Veterans United. They will treat you with respect, like part of the family and like you’re the only client they have. Believe me, that’s pretty Special!
When I decided that it was time to buy my forever home, there was no hesitation at all on whom I should call! Veterans United, who has served me before was at the top of my list. It was a pleasant surprise that after almost 8 years, the loan officer that I had used before was still there offering the same fantastic service. That tells me a lot about an organization. Thank you, Veterans, United and thank you Brian Jahnsen, and the rest of their veterans United team!
Justin was very personable and helpful.
I am so pleased with the service with Veterans United that I referred my third Veteran friend to Jerry Simons and I know he will get the job done. He is a true professional.
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Veterans United was a great when we started looking for a home. In a matter of 2 days we had a fully Team that was very helpful during our home buying process. Great Job!!!!
I can't describe everyone, but I will say that to have the patience, strength and confidence to work with so many people who can be extremely difficult to work with a certain type of person, and a strong love for the work you do. I applaud and truly appreciate you all. Thank so much for caring.
Veterans United Home Loans is first company to contact for home loans. There commercials are actually factual and the application to approval process is the fastest in the the industry.
