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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,262 reviews
607 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,262 unfiltered reviews

Starting on Page 5121 of 15,076. Return to Page 1

4 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Veterans United’s team was fantastic on following up on important milestones like home security systems, homeowners insurance, and Escrow questions.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars

The whole process throughout was made so simple for us by having clear communication from our team and a clear checklist on the website of everything they needed from us to make the process go even more smoothly! It truly made the whole process of finding our forever home so much more joyful without all the stress!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

No pressure, friendly staff, smooth process for me throughout!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Exceptional service, no stress or hassles. Outstanding service from start to finish

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars

If you are a veteran out there there is no one better for your VA home purchase needs than Veterans United. 💯

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

1.5 out of 5 Stars

Worst experience I’ve had with VU.
I have had several loans in the past which went much smoother and much faster.

Response from Veterans United

Thank you for sharing openly and honestly with us, Brian. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. Our Client Advocate team is always eager to listen and take action whenever possible.

5 out of 5 Stars

I will definitely recommend Andrew to other people and friends

headshot image of Andrew Chang

Loan Officer: Andrew Chang

NMLS# 372259

5 out of 5 Stars

I was so thrilled with the whole experience. I have purchased a home in the past and refinanced a few times but the process with VA was by far our best experience. I will not hesitate to reach out to Brianna in the future if we purchase another home or refi. She and her team were a joy to work with.

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

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5 out of 5 Stars
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars

Overall, I give Veterans United a top grade of A+ or five stars, you get it. They love vets and it shows. They work tirelessly to give back what they feel the vet deserves. Well, this veteran appreciates this and I am proud to have my mortgage with Veterans United.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars

From the day we decided to look at buying a house, Veterans United helped answer all my questions and concerns with the VA Loan program. They helped me from start to finish with the numerous questions I had. The support center was very helpful with all the moving information and discounts for veterans. Veterans United allowed me and my wife to get into a home again.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

The professional staff at Veteran's United made our home buying experience a very comfortable one.. They were very informative, easy to get in touch with and kept us abreast of everything concerning our loan from beginning to end. Thank You!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

4 out of 5 Stars
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars

Very easy they made the process very convenient and simple to do

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

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