The process was easier than I could have imagined. I will highly recommend Veterans United.
Cudos for Sean Cowell for being first contact and a positive attitude. Loan coir Brooke Lutz is super on getting you thru th to do list on time. Great positive attitude. Ryan wax excellent in getting me in touch many people such as insurance and contacts for faculties and needs for the processes in Florida.
Too many to dos at the last minute which is kind of stressful especially during the process. Otherwise I'm pretty pleased.
Veterans United made my first Home purchase seem so easy. I’ve heard a lot of stories about how difficult it can be to buy a home. Veterans United is so squared away they took all the stress away. Love them.
Please keep doing what you are doing for veterans, this company is so incredible. We will be back 100%, I am SOLD on veterans United.
They are specialists in VA loans and made everything extremely simple for us.
Very helpful for us senior citizens.
everyone when out of the way to make me feel like I was the only person they was working with. thank you very much
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Thaddeus and Noelle were great at every step!! Without their help I don’t believe we would have secured the loan. I will say the underwriting process is excessive.
very satisfy with the team
Ive delt with john lucas in the past very helpful and super in ease. This current home loan was a partial disaster closing went wrong 3 times. Had to have 3 separate closings and last one was 60$ more and was veterans united mistake. So they wouldn’t do anything to help with that so over 30yrs would cost far more then 60$ over a period of 30 yrs. there was nothing they could do or would do especially for a veteran or veterans. Basically stuck it to me and i bare the burden of it. I was not happy nor was it right or fair. John said he asked to rectify it but they said no. So profoundly unprofessional and wrong. I wouldn’t recommend them from here on forward. John lucas i would definitely but the institution as a whole absolutely NOT!!!! 60$ over 30yrs at 2.75% you do the math far more the 60$ vu wouldn’t eat i had to. Ty john for your help professionalism and character. Yt c morra usn (89-93)
Response from Veterans United
Christian, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
