As a first time home buyer, I did not know what to expect but Veteran's United and my loan officer Terri went way above my expectations. They continually reached out to me and kept me in the loop during the whole process and were easily accessible when I had questions about the process. I couldn't recommend them enough.
Veterans United makes your refi process easy and stress free. We would highly recommend them to all Veterans.
Veterans United always has the best rates and I love the extra attention they give customers. We got regular notifications about the status of our loan, their online platform is SO easy to use, and they send us a lovely house warming present at the end of the process. Love them!
These people are excellent! They get things done quick and seamlessly! A great service to us veterans!
Make sure you explore all options. Do not use Veterans United just because they are nice. Local lenders can definitely offer more incentives and WAY better rates. I got a 3.5 and probably could’ve gotten 2.5 if I had went local. I just didn’t want to do the prequalifcation process again since my score had already dropped so much from applying the first time.
Response from Veterans United
Hi Justin, We certainly encourage people to shop around with several lenders to find the best deal for them! Veterans United Home Loans has specialized in the VA home loan for over 15 years. We understand that preparing you for all bonafide costs is part of our commitment to excellent service. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future. Our Client Advocate team will work hard to ensure our teams learn from this opportunity to improve our service and do remain available, so, please do not hesitate to reach out if you have questions or concerns.
Max is great. Always was available and explained everything I had questions about.
Excellent group to work with. Always prompt in answering questions and keeping the process going.
Veterans United home loans made buying my home easy and hassle free. They made this possible for my 7 member family and we are very happy with there service. They have a great website program that walks you through each step.
Brian and his team were absolutely amazing. The whole process from beginning to end went smoothly. I was extremely impressed with their communication and response time throughout the process. I have worked with other lenders in the past and they are not even on the same level as Veterans United.
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Both My loan officer and my real estate agent help so much along the way. Being a quick turn around on the home we purchased Sam and Darren communicated with me and among each other to get this deal to go through I couldnt have asked for a better team.
I highly recommend Veterans United to fellow veterans and their families.
