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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,564 reviews
617 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,564 unfiltered reviews

Starting on Page 5608 of 14,986. Return to Page 1

5 out of 5 Stars

Working with Veterans United is painless and they really treat you like a person and not just a number. They give you the information that you need to make an informed decision.
They don't try to push anything onto you and want to do what is best for you.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars

I highly recommend Veterans United to all Veterans whenever & if ever they choose to purchase or refinance their home. Totally Golden experience!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

I totally recommend Veterans Home Loans for your next home purchase.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

If your a veteran looking for help buying a home, I encourage you to use Veterans United. You will be treated with professionalism and with respect. They will walk you through the entire process and will always be there to answer any questions.
They helped with making home buying a fun, memorable experience. Thank you Veterans United.

headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars

The process was easy, thank you Veterans United!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Veterans United is an outstanding company to work with. Everyone we dealt with through the whole loan process was very helpful and very courteous. Trent Matteson and his team were absolutely outstanding throughout the whole process. Trent and Jennifer were very thorough and very helpful whenever I had any questions or concerns. Trent and his team were quick to get me any answers or solutions I was looking for. Trent, Jennifer, and Jake were all very professional and I couldn't have asked for a better experience in this whole process. I give them an 11 out of 10. This veteran is feeling greatly appreciated. Thank you!

headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

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4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Veterans United provides excellent home buying service to me, in fact, it is only because of their intervention and advice I am able to buy a home at this time. My loan officer Zack was superb throughout the process and the sporting team was excellent. My loan coordinator ERIN MATTESON was great and always available to provide the needed guidance. The overall home buying experience was a phenomenon, I Recommended them to any veteran looking for a home.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

I will recommend any veteran to veterans united that is looking for a home

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

This experience was so easy and quick. Everyone was helpful and always available for me.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Veterans United was rated online as one of the best places to obtain a veteran's loan. I selected them based on that feedback and was not disappointed. I highly recommend the team approach to making the home buying experience amazing.

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars

Please ensure all the correct paperwork is filed with the title companies so that when clients sign closing documents they don't have to sign multiple times. I felt like I was signing the same paperwork both online and in person.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Over all I would hands down recommend VU to others.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

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Experience first-hand why 357,329 homeowners give us a perfect score!

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5 out of 5 Stars

I got through it at the age of 22. They make it that easy.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Very fast and easy .the entire process was easy I would recommend them absolutely 💯

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Billie Powell

Loan Officer: Billie Powell

NMLS# 2015674

1 out of 5 Stars

Stay away from VU. I will ask my friends and family to stay away from Veterans United.Few issues:i) VU loan officer gave me the wrong information regarding the VA Jumbo loan and county limits. 2 weeks before the closing, they gave me new information. Either incompetence or shady practice.ii) This loan team was horrible at communicating. We checked in a week before closing if everything was good. The loan team said they didn't receive title documents from the title company. It took one phone call and 5 minutes to send documents over. The loan team did not reach out to me/my real estate agent/title company for missing title papers before that. VU loan team said they might not be able to close the loan on time just because of that.

Response from Veterans United

Hi Bal, thanks for acknowledging this issue so that we might step in to provide further assistance. We are thrilled that to have helped you into your home in under 30 days, but we never want anyone to feel as you have expressed during their process. Though Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. While we do not take responsibility for their actions, it was beneficial to explore this topic further with you. So much effort goes into every loan to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars

Great experience for a second time with Veterans United.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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