Veterans United is awesome, they helped us get our dream home and the team was in unison as they continuously did everything to ensure we got the home of our dreams and nothing less.
This is the second time I’ve worked with Ginny and it has been so easy and comfortable to work with her. I couldn’t have hoped for a better experience.
The team made it incredibly easy for me as first time home buyer. They did most of the heavy lifting and provided me with the information needed to make decisions. If I ever decide to buy again I will absolutely reach back out to Ben and the team.
Veterans United eas extremely easy to work with since day 1. I would highly recommend them to fellow veterans looking to purchase a home.
I had an excellent experience with Ben Choi and his Veterans United team. Ben demonstrated a high level of knowledge and professionalism throughout the entire process. His communication was exceptional — he was consistently available and responsive whenever I had questions or concerns. The quality of service he provided was impeccable, and I would confidently recommend him to friends and family. Kudos to the entire Veterans United team for their dedication and support. I can’t thank you enough for making the closing process smooth and stress-free.
The whole Veterans United team was very professional yet personable. I can't recommend their services enough. This new homeowner is very happy!
We are well pleased !!!
I wish i never went with vet united. Biggest regret.
Response from Veterans United
Hi Daniel,
I’m really sorry to hear that working with us left you feeling this way. Buying a home is such a big moment, and to walk away with regret instead of relief or pride—that’s tough to read. I know we can’t change how things played out, but I’d still like to understand more about what went wrong and see if there’s anything we can do to make it right on our end.
If you're willing, please reach out so we can talk more about your experience. You can reach my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time and always ready to listen.
Veterans United made my first home buying experience stress free and at no time did I feel my questions or needs went unintended. Would purchase through Veterans United again.
Thank you all, I feel so connected to yall now it kinda crazy.
I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!
Working with Veterans United and their incredible team has been one of the best experiences of my homebuying journey. From the very beginning, they made me feel valued, supported, and truly understood as a service member. Their professionalism, transparency, and attention to detail ensured every step of the process was smooth, clear, and stress-free. What stood out most was their genuine care for us. It never felt like just a transaction, but a team of people who were invested in helping me find the right home for my future. I’m deeply grateful for their expertise, patience, and commitment, and I would wholeheartedly recommend Veterans United to any veteran or military family looking for a team that truly has your back.
