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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,647 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,647 unfiltered reviews

Starting on Page 5988 of 15,055. Return to Page 1

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

The service was impeccable. Once you find the right agent, it was even better.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars

This was the second time I have used Veterans United and would recommend to anyone looking to purchase a home or refinance.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars

Veterans United is a good and trustworthy company. Keeping us in the loop during the whole process. The team we worked with were nice and knowledgeable when it came to answering our questions. They spoke to my wife when I was out of town. It made things easier that they spoke with her when I wasn’t available. I’d recommend Veterans United especially Donald’s team!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Mirza Kulenovic

Loan Officer: Mirza Kulenovic

NMLS# 2036536

5 out of 5 Stars

This is by far the best company to work with. I have come back every time to work with Rick and get the best in his profession. Thank you Rick. I am appreciative of your work ethic and amazed at your professionalism!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

My team was very responsive and very understanding of the needs of a buyer. They made the entire process easy and stress free. Highly recommended.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

The whole team helped even after closing they sent names and phone numbers of the utility companies. Thanks for everything !

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

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5 out of 5 Stars
headshot image of Chad Simons

Loan Officer: Chad Simons

NMLS# 2102573

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars

I will be telling my veteran friends about the great service veterans united provides to us.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

0.5 out of 5 Stars

Just an overall poor experience.

Response from Veterans United

Donnel, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. We invite you to also reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

3.5 out of 5 Stars

Be prepared for a long a tedious process. Make sure you have all the paperwork you need and that it is not already packed away in boxes.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars

Veterans United made this whole process a positive experience. My hats off to the entire
team. Thank you again!

headshot image of Steven Domingue

Loan Officer: Steven Domingue

NMLS# 1796928

5 out of 5 Stars

Veterans United Home Loans gets the job done right, even in today's market. Give them a call when you need a home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

To say the least home buying is stressful!!! I'm a nurse in the middle of a nursing shortage I needed help & the VU Team was right there beside me. I never marched alone. Best peeps ever! Thank you so much. May God bless You.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Just do it. You won’t be sorry.

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars

Bobby and Meredith are top notch and great to work with, I had such a great experience refinancing my mothers home my wife and I decided to work with them on refinancing ours.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Sean Riley

Loan Officer: Sean Riley

NMLS# 1519830

1 out of 5 Stars
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars

Stefanie, Derick and Kandice were fantastic to work with. The whole process from start to finish was transparent, seamless and as stress-free as buying a home could be! We will highly recommend to all our Veteran friends. Thank you for making our latest dream a reality! ~ The Borgman’s

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

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